PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY WATER PUMP ON D7RII TRACK-TYPE TRACTORS AND 572RII PIPELAYERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY WATER PUMP ON D7RII TRACK-TYPE TRACTORS AND 572RII PIPELAYERS

Usage:

REBE3064-00

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31Jan2008

U-53

A-45

D-43

O-49

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY WATER PUMP ON D7RII TRACK-TYPE TRACTORS AND 572RII PIPELAYERS
1361 1371		PS42611

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42611" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jan2010

PROBLEM

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The 164-3157 or 281-2845 Auxiliary Water Pump may due to internal seal leakage on certain D7R II Track-Type Tractors and 572 II Pipelayers. The new 3118409/">311-8409 Auxiliary Water Pump has a new seal that resolves the seal leakage issue on 164-3157 and 281-2845 Auxiliary Water Pumps. To repair/prevent leakage on 164-3157 or 281-2845 Auxiliary Water Pumps, a 3118409/">311-8409 Auxiliary Water Pump should be installed.

AFFECTED PRODUCT

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Model	Identification Number
572R II	DSC00203-00250, 302-372
D7R II	ACS00513-00709 ADW00513-00534 AEC00513-01027, 1500-1826 BNM00513-00517 BNX00513, 700-735 BPT00513-00517 BRM00513-00604 BRP00513, 700-778
D7R II LGP	ABJ00513-00661, 1500-1606 AFG00513-00537
D7R II XR	AGN00513-00990, 1500-1791

PARTS NEEDED

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Qty	Part Number	Description
1	1292181	SEAL-INTEGRAL
1	3118409	PUMP GP-WATER -B
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual as necessary and replace the existing 164-3157 or 281-2845 Auxiliary Water Pump with 3118409/">311-8409 Auxiliary Water Pump.

1. Drain cooling system into suitable container(s) so that coolant can be reused.

2. Replace water pump per D7RII "Separate Circuit Aftercooler Water Pump" disassembly and assembly instructions. Reference RENR3653.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
3001-5000 hrs, 37-60 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 3.0-hour job
NOTE: If there has been a previous repair to this water pump, part age will apply rather than smu/age. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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