PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ROPS FILM ON CERTAIN 414E INDUSTRIAL LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ROPS FILM ON CERTAIN 414E INDUSTRIAL LOADERS

Usage:

REBE3014-00

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19Dec2007

U-673

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ROPS FILM ON CERTAIN 414E INDUSTRIAL LOADERS
7405		PI10652

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10652" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10652" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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The 225-0041 Film needs to be replaced on certain 414E Industrial Loader. The existing ROPS Film calls for a mass information higher than the specified one, which may result and personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
414E	ELB00150-00694, 700, 708, 724, 727

PARTS NEEDED

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Qty	Part Number	Description
1	2848404	FILM-ROPS/FOPS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the 225-0041 Film with the 284-8404 Film.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ROPS FILM ON CERTAIN 414E INDUSTRIAL LOADERS

MODELS INVOLVED - 414E Industrial Loaders

Dear Caterpillar Product Owner:

The 225-0041 Film needs to be replaced on the products listed below. The existing ROPS Film calls for a mass information higher than the specified one, which may result and personal injury or death. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 19Dec2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 19Dec2007 Service Letter

Rework Procedure

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REMOVE THE OLD FILM. REFER TO THE IMAGE 1.1.1.