PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN FUSE AND/OR ALTERNATOR TO STARTER CABLE(S) ON CERTAIN 836G AND 836H WHEEL DOZERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN FUSE AND/OR ALTERNATOR TO STARTER CABLE(S) ON CERTAIN 836G AND 836H WHEEL DOZERS

Usage:

REBE3011-00

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25Apr2008

U-215

A-173

D-170

O-192

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN FUSE AND/OR ALTERNATOR TO STARTER CABLE(S) ON CERTAIN 836G AND 836H WHEEL DOZERS
1402		PI31489

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31489" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31489" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Oct2008	30Apr2009

PROBLEM

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The main fuse and/or alternator to starter cable(s) need to be replaced on certain 836G and 836H Wheel Dozers. The existing main fuse housing can crack or the alternator to starter cable can fail at the 90 degree bend on the terminal.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
836H	BXD00239-00512, 600-651

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*****Group 2*****
836G	7MZ00267-00299, 400-493, 75001 BRL00270-00535, 75001-75002

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	4L6454	BOLT
1	5P4116	WASHER-HARD
3	6D4636	CLIP
3	6V0826	GROMMET
1	7V6571	GROMMET
2	8T4121	WASHER-HARD
2	8T4136	BOLT
1	8T4896	WASHER-HARD
1	9X8250	CLIP
1	3171109	CABLE AS.
1	3186048	BRACKET AS.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	5P4116	WASHER-HARD
3	6D4636	CLIP
3	6V0826	GROMMET
2	8T4121	WASHER-HARD
2	8T4136	BOLT
1	8T4137	BOLT
1	8T8912	BOLT
1	1546626	BRACKET AS.
1	3171109	CABLE AS.
1	3186048	BRACKET AS.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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For Group 1, refer to Special Instruction, REHS3222, for the rework procedure for the "BXD" models. For Group 2, refer to Special Instruction, REHS4101, for "7MZ" models and Special Instruction, REHS3231, for the "BRL" models for the rework procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 4.0-hour job for Group 1

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 4.0-hour job for Group 2

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN FUSE AND/OR ALTERNATOR TO STARTER CABLE(S)

MODELS INVOLVED - 836G and 836H Wheel Dozers

Dear Caterpillar Product Owner:

The main fuse and/or alternator to starter cable(s) need to be replaced on the products listed below. The existing main fuse housing can crack or the alternator to starter cable can fail at the 90 degree bend on the terminal. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 25Apr2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 25Apr2008 Service Letter