A New Warranty Process for Variable Valve Actuator (VVA) Claims Is Now Used for Certain C11 Through C18 Engines {1052, 1130} Caterpillar

Electric Power Generation

C13GENSET (S/N: T321-UP; CE31-UP; NH31-UP; DH41-UP; NH41-UP; NR51-UP; GB71-UP; X3M1-UP; RWT1-UP)

C15 PET GEN SET (S/N: LWR1-UP)

XQ375 (S/N: X3F1-UP)

Engine

C-15 (S/N: EGH1-UP)

C-18 (S/N: JZB1-UP; CJP1-UP)

C11 (S/N: KCA1-UP)

C13 (S/N: KCB1-UP; KJE1-UP; LEE1-UP; EMF1-UP; N3F1-UP; RLG1-UP; KWJ1-UP; JAM1-UP; PRM1-UP; EMS1-UP; JAX1-UP)

C15 (S/N: MG21-UP; BS91-UP; KRA1-UP; TRB1-UP; SWE1-UP; N5F1-UP; LDN1-UP; JEP1-UP; SDP1-UP; B5R1-UP; BXS1-UP; MXS1-UP; NXS1-UP; RKS1-UP; HAZ1-UP)

C18 (S/N: GTB1-UP; GJE1-UP; JLE1-UP; EJG1-UP; BDN1-UP; GEX1-UP)

Generator Set

C15 GEN SET (S/N: AR21-UP; GB31-UP; T331-UP; CE51-UP; NR61-UP; LNA1-UP; LZA1-UP; T4A1-UP; ZKA1-UP; L8B1-UP; PEC1-UP; C5E1-UP; STG1-UP; C5H1-UP; LXJ1-UP; C5L1-UP; NKL1-UP; X5M1-UP; NAP1-UP; NSR1-UP; X4R1-UP; MBS1-UP; SNW1-UP; CYY1-UP)

C18 GEN SET (S/N: AN21-UP; AR31-UP; LNB1-UP; C6C1-UP; G4C1-UP; L8D1-UP; DKE1-UP; DDS1-UP; DES1-UP; EKW1-UP)

C18 MARINE GS (S/N: GBM1-UP; CYN1-UP; GEN1-UP)

Industrial Engine

C11 INDUSTRIAL (S/N: P891-UP; HRA1-UP; GLS1-UP)

C13 INDUSTRIAL (S/N: SK21-UP; RRA1-UP; LGK1-UP)

C15 IND (S/N: JRE1-UP; MCW1-UP)

C15 INDUSTRIAL (S/N: JKG1-UP; JAS1-UP)

C18 INDUSTRIAL (S/N: JDA1-UP)

Marine Engine

C13 MARINE (S/N: M3K1-UP; C3Z1-UP)

C15 MARINE (S/N: RLA1-UP)

C18 MARINE (S/N: CKH1-UP; C1J1-UP; JHL1-UP; DTP1-UP; GES1-UP; KJT1-UP; JKX1-UP)

C18 MARINE ENG (S/N: J2K1-UP)

On-Highway Transmission

CX35 (S/N: JWH1-UP)

Petroleum Engine

C-15 PETROLEUM (S/N: Z2C1-UP)

C11 PETROLEUM (S/N: B5K1-UP; B5Z1-UP)

C13 PETROLEUM (S/N: A5K1-UP; A5Z1-UP)

C15 PET GS ENG (S/N: PET1-UP)

C15 PETROLEUM (S/N: JDK1-UP; JDY1-UP)

Petroleum Power Train Package

C15 KNOCKDOWN K (S/N: 1151-UP)

C15P (S/N: PGN1-UP)

C18 KNOCKDOWN K (S/N: 1881-UP)

CX31-P600-C11I (S/N: PDY1-UP)

CX31-P600-C13I (S/N: PDJ1-UP; PDN1-UP)

CX31-P600-C15I (S/N: PDM1-UP)

TH35-C11I (S/N: PBZ1-UP)

TH35-C13I (S/N: PBY1-UP)

TH35-C13T (S/N: PBW1-UP)

TH35-C15I (S/N: PBN1-UP)

TH35-C15T (S/N: PBL1-UP)

Power Train

C18 TR43M44 OEM PKG (S/N: HTX1-UP)

PS C11 (S/N: PM21-UP)

Wheel Loader

994H (S/N: N2B1-UP)

Introduction

Do not perform any procedure in this Special Instruction until you have read the information and you understand the information.

Claim Procedure

Incorrect "Part Causing Failure" is being used in warranty claims for VVA actuators for the engines listed above.

1. For Warranty Claims to resolve the "VVA Not Responding -07 System Faults", the 10R-7302 Repair Kit will need to be used.

   Note: 2 sets of screws are included with this actuator kit. Use the list below to determine which set of screws to use. Discard the set that is not needed for installation.

   Show/hide table

   Table 1

   Sales Model	Screw Part Number	Screw Length	Qty
   C11 C13 C15S/N:BXS Only	221-9939	43 mm (1.69 inch)	8
   All C15 except S/N:BXS	220-0684	40.3 mm (1.59 inch)	8

2. Claim the correct actuator valve as the "Part Causing Failure".
   Show/hide table

   Illustration 1	g06306679
   VVA Actuator ID (1) 271-4752 Valve Actuator Gp (One piece valve design) (2) 221-9895 Valve Actuator (Two piece valve design)

   1. Most valves are not individually marked with a part number. Used the photos above to identify the valves correctly that are being replaced.

3. Attach this sheet to the Shop Work Order.

   Reference: Refer to Special Instruction, REHS3814, Replacing Low Pressure Actuator Valves for the correct procedure to replace the valves.

References

Reference: Special Instruction, REHS3814, Replacing Low Pressure Actuator Valves