PRODUCT SUPPORT PROGRAM FOR REWORKING THE HOSE ASSEMBLY FOR THE STICK LOWERING CONTROL VALVE BOOM LINE ON CERTAIN 329E AND 329F EXCAVATORS
Usage:
TEBE3721-00
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| 02Oct2015 |
U-531
D-454
O-461
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REWORKING THE HOSE ASSEMBLY FOR THE STICK LOWERING CONTROL VALVE BOOM LINE ON CERTAIN 329E AND 329F EXCAVATORS |
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| 5057 | PS53040 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53040" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2017 |
PROBLEM
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| The existing hose assembly for the stick lowering control valve boom line can leak oil on certain 329E and 329F Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 329E L | PLW01191, 1625 TST00256-00259, 269, 273, 283, 285, 288, 291-292, 296-297, 301, 308-310, 315, 317-318, 341-342, 358-359, 363, 371, 406, 411, 415, 453, 456, 462, 471, 495-514, 516-537, 539-679, 681-731, 733-790, 792-806, 808-851, 856 ZCD00306-00308, 467, 473, 482, 485, 513, 532-533, 575, 588-598, 614, 616, 618, 620, 640-642, 740, 742, 749-750, 752-753, 755-756, 758, 761, 764-766, 768, 774, 782, 784-819 |
| 329E LN | RLD00375-00778 |
| 329F L | ERL00571, 574, 821-822 WBA00111-00112 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 6V8398 | SEAL-O-RING-ORFS |
| 2 | 7K1181 | STRAP-CABLE |
| 1 | 4931099 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the failed 236-2970 Hose Assembly with a new 493-1099 Hose Assembly with a 6V-8398 Seal-O-ring on both ends of the hose. Fix the 493-1099 Hose Assembly with two 7K-1181 Cable Straps. Refer to Image1 for the Reach Boom and refer to Image2 for the Mass Boom. NOTE: Once the cable strap is tied, remove the excess portion of the cable strap leaving no sharp edges. |
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| Image1 |
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| Image2 |
SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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