Usage:
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI1402" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI1402" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
Problem
A new guard needs to be added to the boom cylinder hose on certain 5230 Excavators. The new guard helps protect the cab from damage caused by hose failures.
Affected Product
Model & Identification Number
5230 (7LL21, 7LL22, 7LL24, 7LL27, 7LL29, 7LL30, 7LL33-35, 7LL37, 7LL39-50, 7LL52, 7LL54-56, 7LL58-62, 7LL64-72, 7LL74, 7LL76-78, 7LL80)
Parts Needed
Dealers will need to order parts for this Program.
Action Required
See the October 12, 1998 Service Magazine article titled "Guard Added To Boom Cylinder Hose Connections To Protect Cab On Front Shovels."
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
NOTE: This is a 2-hour job.
NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.
- (1-Owner Notification)
Copy Of Owner Notification For U.S. And Canadian Owners