PRODUCT SUPPORT PROGRAM FOR REPLACING THE MATERIAL HANDLER FRONT STRUCTURES ON CERTAIN 365B, 365BL, 365B Series II, AND 375L MATERIAL HANDLERS
Usage:
REBE1097-00
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| 23Aug2006 |
B010
B132
B299
D241
D470
E300
H370
L240
B132
B299
D241
D470
E300
H370
L240
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| Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE MATERIAL HANDLER FRONT STRUCTURES ON CERTAIN 365B, 365BL, 365B SERIES II, AND 375L MATERIAL HANDLERS |
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| 6502 6501 | PS42241 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42241" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Aug2008 |
PROBLEM
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| The service life of the boom and stick may not be as long as desired on certain 365B, 365BL, 365B Series II, and 375L Material Handlers. A new complete front structure, including hydraulic lines, is available that will extend the service life on the front structures. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 375L | 1JM00460, 617, 628 9WL00324 |
| 5080 | 8SL00106 |
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| *******Group 2******* | |
| 365BL MH | CTY00349, 400 |
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| *******Group 3******* | |
| 365BL II MH | SDL00118-00119 |
PARTS NEEDED
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| No parts needed for this program |
ACTION REQUIRED
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| Each dealer should place a parts order by MSO for the appropriate machine serial number that is in their territory. The dealer will be invoiced by Caterpillar for the front structure. After receiving the complete front structure, the dealer should schedule downtime with the customer to remove and install the new components. |
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SERVICE CLAIM ALLOWANCES
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