PRODUCT SUPPORT PROGRAM FOR REPLACING THE GAUGE CLUSTER ON CERTAIN 301.6C, 301.8C AND 302.5C MINI HYDRAULIC EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE GAUGE CLUSTER ON CERTAIN 301.6C, 301.8C AND 302.5C MINI HYDRAULIC EXCAVATORS

Usage:

REBE1003-01

15Jul2006
(Revised 21Jul2006)


U-553
A-540
D-537
O-538

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE GAUGE CLUSTER ON CERTAIN 301.6C, 301.8C AND 302.5C MINI HYDRAULIC EXCAVATORS

7451
PS51214
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51214" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This revised Service Letter replaces the July 15, 2006 Service Letter. Changes have been made to the Affected Product section.


TERMINATION DATE

31Jul2008

PROBLEM

The 2453616/">245-3616 Monitoring Panel can fail due to a manufacturing problem. A "-005" error code is a typical failure. Apart from the readouts, the monitoring panel connections can also be a source of problems associated with starting and stopping the engine. Circuits for the fuel pump relay, engine stop relay and glow plug relay are all routed through the monitoring panel. If you have problems with any of these systems, first check the connectors on the rear of the panel. If the conectors are not the problem, replace the panel.

AFFECTED PRODUCT

Model Identification Number
301.6C  JBB00301-00854
301.8C  JSB00303-01536
302.5C  GBB00304-01182

PARTS NEEDED

Qty

Part Number Description
1 2453616 INSTRUMENT PANEL

ACTION REQUIRED

Replace the monitoring panel with a new 2453616/">245-3616 monitoring panel. The part number has not changed. All parts department stock are to the latest quality level. Take care with the connectors on the rear of the monitoring panel. The pins can be easily damaged.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 

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