Smartphone Type Keys Sent from Operator Management System (OMS) to Certain Cat® Product Link Assets May Show as Invalid Bluetooth Key {7606} Caterpillar

Machine Control and Guidance Products

PRODUCT LINK (S/N: PL61-UP)

Introduction

The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.

Problem

Smartphone type keys sent from Operator Management System (OMS) to an asset, even if unmodified on-board, may show as an invalid Bluetooth key when the on-board list synchronizes to OMS.

Solution

Caterpillar is aware of this problem, but a Permanent Repair has not been defined. A team is working on the issue to find resolution. As an interim action, users are requested to reenter the smartphone keys each time when the on-board list synchronizes to OMS.

Note: Until the issue is resolved, users will find some smartphone keys getting rejected when applying those keys to the OMS.