Cat® Product Link Web Request to Planned Maintenance (PM) Alert Rule Page is Redirected to Wrong Page {7606}
- Machine Control and Guidance Products
- PRODUCT LINK (S/N: PL61-UP)
Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.
Problem
When a request is made through Cat® Product Link web to open Planned Maintenance (PM) alert rule page, it is redirected to maintenance summary page.
Solution
Caterpillar is aware of this problem, but an Interim Repair has not been defined. A team is working on the issue to find resolution. Until the issue is resolved, some users will not have access to PM alert rule page.
Caterpillar Information System:
Product Link Web Radio Firmware Part Number is Not Updated Correctly in Equipment Details Page {7606} Product Link Web Radio Firmware Part Number is Not Updated Correctly in Equipment Details Page {7606}
Equipment Details Page (EDP) Tabs in Product Link Web Will Disappear After Selecting "Radio No Longer Used" Option in Dealer Service Portal {7606} Equipment Details Page (EDP) Tabs in Product Link Web Will Disappear After Selecting "Radio No Longer Used" Option in Dealer Service Portal {7606}
Engine Status Parameters are Not Displayed in Product Link Web When Viewed Through Tracking Points {7606} Engine Status Parameters are Not Displayed in Product Link Web When Viewed Through Tracking Points {7606}
Joystick Control Group May Fail on Certain Telehandlers {5063, 5705} Joystick Control Group May Fail on Certain Telehandlers {5063, 5705}
3512C Engines for 785C Off-Highway Trucks with Dynamic Gas Blending Fuel System Inspection - Diesel
A Harness Assembly Serviceability Has Changed on Certain 794 AC Off-Highway Trucks {1408} A Harness Assembly Serviceability Has Changed on Certain 794 AC Off-Highway Trucks {1408}
24 Motor Grader Machine Systems Fuel Tank - Remove and Install
Procedure to Replace Generator Diodes on Certain 794 AC, and MT4400D Off-Highway Trucks {4465, 4473} Procedure to Replace Generator Diodes on Certain 794 AC, and MT4400D Off-Highway Trucks {4465, 4473}
CB13, CB15, and CB16 Vibratory Asphalt Compactor Engine Supplement Battery - Remove and Install
C1.1, C1.5 and C2.2 Engines for Caterpillar Built Machines Cylinder Head - Install - C1.1 Engine
559D and 579D Knuckleboom Loader Machine Systems Manifold Valve (Bypass) - Remove and Install
C1.1, C1.5 and C2.2 Engines for Caterpillar Built Machines Cylinder Head - Remove - C1.1 Engine
Defining Service Levels in Miles Will Return Invalid Frequency Error Message in Cat® Product Link (PL) Web Maintenance Tab {7606} Defining Service Levels in Miles Will Return Invalid Frequency Error Message in Cat® Product Link (PL) Web Maintenance Tab {7606}
Smartphone Type Keys Sent from Operator Management System (OMS) to Certain Cat® Product Link Assets May Show as Invalid Bluetooth Key {7606} Smartphone Type Keys Sent from Operator Management System (OMS) to Certain Cat® Product Link Assets May Show as Invalid Bluetooth Key {7606}
Standard Configuration File Will Not be Deleted in the Back Office on Certain Cat® Product Link Assets {7606} Standard Configuration File Will Not be Deleted in the Back Office on Certain Cat® Product Link Assets {7606}
Release Notes and Installation Procedure for Driver Safety System (DSS) Onboard Software {1926, 7000, 7348, 7606, 7960} Release Notes and Installation Procedure for Driver Safety System (DSS) Onboard Software {1926, 7000, 7348, 7606, 7960}
559D and 579D Knuckleboom Loader Machine Systems Manifold Valve (Bypass) - Disassemble
Process for Reporting Software Updates on Certain Compact Track Loaders, Multi-Terrain Loaders, and Skid Steer Loaders {7620} Process for Reporting Software Updates on Certain Compact Track Loaders, Multi-Terrain Loaders, and Skid Steer Loaders {7620}
CB13, CB15, and CB16 Vibratory Asphalt Compactor Engine Supplement Belt Guard - Remove and Install
New Wear Sleeve Seals Are Now Used for Alternator and Auxillary Drive Pulleys on Certain Cat® Machine Engines {1154, 1405, 1802} New Wear Sleeve Seals Are Now Used for Alternator and Auxillary Drive Pulleys on Certain Cat® Machine Engines {1154, 1405, 1802}
CB13, CB15, and CB16 Vibratory Asphalt Compactor Engine Supplement Belt Tensioner - Remove and Install
16M Series 3 and 18M Series 3 Motor Graders Fire Suppression System Shutdown and Isolation
CB13, CB15, and CB16 Vibratory Asphalt Compactor Engine Supplement Electric Starting Motor - Remove and Install
Servicing the Suspension Cylinders for 794 AC Off-Highway Trucks {0599, 0756, 7200, 7201, 7213} Servicing the Suspension Cylinders for 794 AC Off-Highway Trucks {0599, 0756, 7200, 7201, 7213}