- Understand the machine operation.
- Know if the symptom is a characteristic of normal operation or a failure.
- Use all available service literature to understand the machine systems and perform troubleshooting.
- Read the Systems Operation Manual to understand the machine systems.
- Understand machine system interactions.
- Understand the symptom.
- Speak with the operator about the symptom to acquire the following Information:
- Machine performance prior to the failure.
- First occurrence of symptom.
- Operating conditions at the time of the failure.
- Sequence of events prior to the failure.
- Troubleshooting steps that have been taken.
- Inspect the machine for problems and unusual odors or noises.
- Research machine records for:
- Machine preventive maintenance history.
- Machine repair history.
- Related specific serial number service information.
- Speak with the operator about the symptom to acquire the following Information:
- Duplicate the symptom.
- Operate the machine.
- Repeat the conditions that caused the failure.
- Check the gauges.
- Look for unusual indications.
- Operate the machine.
- Determine possible causes.
- Determine if an Electronic Control Module (ECM) has detected any faults.
- Use the information from the operator and your inspection.
- If there is more than one symptom, identify a common cause.
- Use the tests and procedures in this manual to verify the failure.
- Repair the failure.
- Test the system again to verify that the problem is resolved.
- Provide feedback to Caterpillar®.
Use the form in the Service Information System (SIS) web site or Component Based Troubleshooting (CBT) feedback to write a brief description about the symptom, testing, and repair.
Include your phone number or e-mail address so you can be contacted. This feedback helps Caterpillar improve service information.
Round Push Buttons Do Not Work or the HOME Button on Touchscreen Does Not Work (Loss of Focus)
- If there is a logged or snoozed event, press the yellow event box at the bottom of the screen or anywhere on the bottom banner. This will bring the focus back to the Machine Health application.
- If a Display is keyed OFF before the Grade & Slope (G&S) application fully installs, focus can be lost.
Note: The G&S needs 10 minutes to install. For Grade & Slope application instructions, refer to Special Instruction, M0067870 , "Procedure to Update the Cat® Grade and Slope Software on Certain F Series Pavers".
- Otherwise, key cycle the machine to reload.
Display Does Not Work in RH and/or LH Positions (RH/LH Setup)
- From the Display Service menu, check "ECM Summary > Display" to see what position the display is currently configured (should say either “Screed_Left” or “Screed_Right”).
Note: The Display should be in the corresponding side of the machine.
Show/hide tableIllustration 1 g06078688 (1) ECM Summary button - If location does not correspond, check the STG inputs to see if the proper pins are connected to ground.
Illustration 2 | g06078804 |
Display connectors (see table below for pin locations) (2) USB connector (3) Power connector (4) Video connector (5) Ethernet #2 connector (6) Ethernet #1 connector |
Connector Table | ||
---|---|---|
Connector | Pin | Description |
USB | 1 | CDL+ |
USB | 2 | USB OTG VBUS |
USB | 3 | USB OTG Ground |
USB | 4 | USB OTG D- |
USB | 5 | USB OTG D+ |
USB | 6 | RS232 Receiver |
USB | 7 | CDL- |
USB | 8 | USB Host Vbus |
USB | 9 | USB Host Ground |
USB | 10 | USB Host D- |
USB | 11 | USB Host D+ |
USB | 12 | RS232 Transmit |
Power | 1 | CAN 1+ |
Power | 2 | CAN 1 Shield |
Power | 3 | CAN 2+ |
Power | 4 | Sourcing Output Driver |
Power | 5 | STB 1 |
Power | 6 | Ground |
Power | 7 | CAN 1- |
Power | 8 | CAN 2 Shield |
Power | 9 | CAN 2- |
Power | 10 | Sinking Output Driver |
Power | 11 | Keyswitch |
Power | 12 | Unswitched Battery |
Video | 1 | +V Camera 2 |
Video | 2 | +V Camera 1 |
Video | 3 | Channel 4 Video Signal |
Video | 4 | Channel 3 Video Signal |
Video | 5 | Channel 2 Video Signal |
Video | 6 | Channel 1 Video Signal |
Video | 7 | V Camera Return 2 |
Video | 8 | V Camera Return 1 |
Video | 9 | Channel 4 Video Return |
Video | 10 | Channel 3 Video Return |
Video | 11 | Channel 2 Video Return |
Video | 12 | Channel 1 Video Return |
Ethernet #2 | 1 | Ethernet 2 RX+ |
Ethernet #2 | 2 | STG 3 |
Ethernet #2 | 3 | Ethernet 2 TX+ |
Ethernet #2 | 4 | Ethernet 2 TX- |
Ethernet #2 | 5 | STG 4 |
Ethernet #2 | 6 | Ethernet 2 RX- |
Ethernet #1 | 1 | Ethernet 1 RX+ |
Ethernet #1 | 2 | STG 1 |
Ethernet #1 | 3 | Ethernet 1 TX+ |
Ethernet #1 | 4 | Ethernet 1 TX- |
Ethernet #1 | 5 | STG 2 |
Ethernet #1 | 6 | Ethernet 1 RX- |