PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SUPPORT BRACKETS ON THE AIR SYSTEM ON CERTAIN SPF743 TRAILER MOUNTED PUMPERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SUPPORT BRACKETS ON THE AIR SYSTEM ON CERTAIN SPF743 TRAILER MOUNTED PUMPERS

Usage:

TEBE7285-00

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20Feb2018

U-100

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SUPPORT BRACKETS ON THE AIR SYSTEM ON CERTAIN SPF743 TRAILER MOUNTED PUMPERS
1071		PI32860

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32860" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32860" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Aug2018	28Feb2019

PROBLEM

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The charge air cooler outlet pipe may fail allowing dirt and debris to be ingested into the engine on certain SPF743 Trailer Mounted Pumpers.

AFFECTED PRODUCT

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Model	Identification Number
SPF743	MLX00101, 103-104, 106-107

PARTS NEEDED

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Qty	Part Number	Description
1	CACBRACKETKIT	Bracket Kit (see Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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The parts should have already been provided to the dealer. If a dealer does not have the parts, have the Dealer Technical Communicator (TC) submit a request for the parts to CPI number 398123 through CPI Feedback within the Service Information Management System (SIMSi).

Install support brackets for the charge air cooler outlet pipe per the attached Rework Procedure.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 7.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SUPPORT BRACKETS ON THE AIR SYSTEM

MODELS INVOLVED - CERTAIN SPF743 TRAILER MOUNTED PUMPERS

Dear Cat Product Owner:

The compressor outlet pipe needs to be inspected and a bracket added on the products listed below. The existing compressor outlet pipe can crack allowing dirt to enter the engine. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 20Feb2018 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 20Feb2018 Service Letter

Rework Procedure

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Parts Overview

BRACKET KIT
?QTY 1 ?5475930 BRACKET
?QTY 1 ?5475931 BRACKET
?QTY 2 ?5533886 CLAMP-TOP (Modified 8T5441)
?QTY 2 ?5533887 CLAMP-BOTTOM (Modified 8T5442)
?QTY 3 ?8C3121 BOLT
?QTY 3 ?8T4224 WASHER
?QTY 3 ?8T2501 BOLT
?QTY 6 ?7X0575 WASHER
?QTY 3 ?2K4973 LOCKNUT
?QTY 2 ?4L9337 BOLT
?QTY 4 ?5P1075 WASHER
?QTY 2 ?2K4973 LOCKNUT

Image1.1.1

Engine Side Installation

Step 1
Remove Hardware from Three Specified Locations (Refer to Image 1.2.1)

Step 2
Add Support Bracket (5475930) at Tube Flange
?QTY 3 ?8C3121 BOLT
?QTY 3 ?8T4224 WASHER

Step 3
Add Clamps to Tube
?QTY 1 ?4L9337 BOLT
?QTY 2 ?5P1075 WASHER
?QTY 1 ?2K4973 LOCKNUT

Image1.2.1

Radiator Side Installation

Step 1
Remove Hardware from Three Specified Locations (Refer to Image1.3.1)

Step 2
Add Support Bracket (5475931) at Tube Flange
?QTY 3 ?8T2501 BOLT
?QTY 6 ?7X0575 WASHER
?QTY 3 ?2K4973 LOCKNUT

Step 3
Add Clamps to Tube
?QTY 1 ?4L9337 BOLT
?QTY 2 ?5P1075 WASHER
?QTY 1 ?2K4973 LOCKNUT