PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR CLEANER FIXINGS/FASTENERS ON CERTAIN 3412C GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR CLEANER FIXINGS/FASTENERS ON CERTAIN 3412C GENERATOR SETS

Usage:

TEBE4649-00

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17May2016

U-251

A-191

D-222

O-218

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR CLEANER FIXINGS/FASTENERS ON CERTAIN 3412C GENERATOR SETS
1051 0635		PS45076

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45076" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31May2017

PROBLEM

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The existing fixings/fasteners used can come loose after transport or operation on certain 3412C Generator Sets. If the existing fixings/fasteners can become loose, the air cleaner pipework could be put under stress as the air cleaners become unsupported.

AFFECTED PRODUCT

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Model	Identification Number
3412C	DK600102-00333, 348-369, 470-473

PARTS NEEDED

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Qty	Part Number	Description
4	2K3374	WASHER
4	6V1943	BOLT-HIGH TEMP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Locate the 4 off fixings/fasteners as shown in image 1.1.1. Remove 1 off bolt 4L-6454 and washer 5P-1075, then replace with 1 off bolt 6V-1943 and spacer 2K-3374 and tighten bolt to 50Nm +/- 10Nm.
Repeat this for the 3 remaining fixings/fasteners identified in Image 1.1.1.