Usage:
03Dec2013 |
(Revised 04Mar2014) |
Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE MACHINE ECM SOFTWARE ON CERTAIN 312D, 312D 2L, 312D GC, 312D LC, 318D 2L, 320D 2, AND 320D 2L EXCAVATORS |
|
7620 7610 | PS44104 |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44104" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 03Dec2013 (Revised 12Dec2013) Service Letter. Changes have been made to Affected Product and the Action Required. |
TERMINATION DATE |
31Dec2015 |
PROBLEM
The temperature to generate the overheat alarm and the hydraulic power deration has been improperly set on certain 312D, 312D 2L, 312D GC, 312D LC, 318D 2L, 320D 2, and 320D 2L. This results in a premature high temperature warning and hydraulic power deration to start at an improper time. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
320D 2 | DFM00149-00372 DNP00252-00360, 362 FKK00281-00318 GBA00679-00690 LMA00251-00514 TMF00192-00316 YEA00182-00281, 285-286, 291-294 |
320D 2L | KHR00103-00193 NBT00121-00434 ZCS00178-00207, 277-288, 301-324 |
*******Group 2******* | |
312D | KLE00103-00266 |
312D 2L | MPP00159-00180 WHJ00158-00221 |
312D GC | RXZ00782-00789 |
312D LC | MGJ00197-00212 |
313D 2 LGP | RKN00193-00201, 203-207 |
318D 2L | XGS00215-00218 |
318D 2L | WGR00179-00331 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 4515129 | SFWR GP-A3000 |
1 | 4515130 | SFWR GP-A3000 |
*******Group 2******* | ||
1 | 4515126 | SFWR GP-A3000 |
1 | 4515127 | SFWR GP-A3000 |
1 | 4515128 | SFWR GP-A3000 |
ACTION REQUIRED
The machine ECM software needs to be replaced with the latest version listed below: 451-5126 Software Group - 312D, 312D 2L, and 312D LC 451-5127 Software Group - 312D GC 451-5128 Software Group - 318D 2L 451-5129 Software Group - 320D 2 and 320D 2L 451-5130 Software Group - 320D 2 (FKK00281-00318) |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-60 mo |
NOTE: This is a 0.5-hour job for Group 1 | ||||||
*******Group 2******* | ||||||
0-48 mo |
NOTE: This is a 0.5-hour job for Group 2 | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |