PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING THE SOFTWARE (FLASH FILE) ON CERTAIN C9 ACERT MARINE ENGINES
Usage:
REBE3401-00
Show/hide table
| 27Feb2008 |
U-99
A-79
D-76
O-86
Show/hide table
| Priority | PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING THE SOFTWARE (FLASH FILE) ON CERTAIN C9 ACERT MARINE ENGINES |
|
| 7620 1901 | PI31454 |
|
Show/hide table
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31454" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31454" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
COMPLETION DATE |
TERMINATION DATE |
| 31Aug2008 | 28Feb2009 |
PROBLEM
Show/hide table
| A new flash file has been released to address the following issues: A 42-5 "Injector Actuation Valve current below normal" diagnostic code may be active during startup. This condition may cause hard starting and rough running. The software has also been improved to address low idle instability and improved load acceptance during emergency reversal operation. The calculated fuel rate has been updated to more accurately reflect the actual fuel rate. Erroneous high transmission oil pressure events during idle/neutral operation and noise concerns. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| C9 | X9X00214-00217, 260-263, 266-267, 272-275, 277-279, 281, 283, 288, 292, 294, 296, 327, 331, 334-338, 340, 359-365, 385-386, 389-393, 398-416, 420-430, 433, 442, 445-447, 449, 453-459, 461-468, 493, 495, 499, 501-504, 508-509, 512, 528-529, 531-532, 536-539, 541-544, 549-550, 557-558, 560-564, 567, 574-575, 578-581, 583-585, 592-600, 610-611, 614-619, 623-624, 635-637, 641, 643, 647-648, 650, 653-655, 664, 667, 672-673, 678, 684-685 Z9X00200-00209, 211-212, 214-219, 221-225, 227-249, 253-256, 260-263, 269-270, 273-274, 277 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 1 | 2881087 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
| Install the new software group (flash file)in the engine ECM as described in the "Help" menu on Cat Electronic Technician (Cat ET). |
Show/hide table
OWNER NOTIFICATION
Show/hide table
| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
Show/hide table
Show/hide table
| NOTE: This is a 0.7-hour job | |||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
Show/hide table
| PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING THE SOFTWARE (FLASH FILE) ON CERTAIN C9 ACERT MARINE ENGINES MODELS INVOLVED - C9 ACERT MARINE ENGINES Dear Caterpillar Product Owner: New engine software needs to be installed on the engines listed below to address various software issues and noise concerns. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 27Feb2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 27Feb2008 Service Letter |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIESEL PARTICULATE FILTER (DPF) SENSOR BOX PRESSURE LINES ON CERTAIN C9, C13, AND C15 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIESEL PARTICULATE FILTER (DPF) SENSOR BOX PRESSURE LINES ON CERTAIN C9, C13, AND C15 TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING A HEAT SHIELD ON CERTAIN C9 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING A HEAT SHIELD ON CERTAIN C9 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE DIESEL PARTICULATE FILTER (DPF) SENSOR BOX MOUNTING HARDWARE ON CERTAIN C9, C13, AND C15 TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE DIESEL PARTICULATE FILTER (DPF) SENSOR BOX MOUNTING HARDWARE ON CERTAIN C9, C13, AND C15 TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CAMSHAFT ON CERTAIN C15 ENGINES PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CAMSHAFT ON CERTAIN C15 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS CERTIFICATION LABELS ON CERTAIN 3508C, 3512, 3512C, AND 3516C ELECTRIC POWER AND PETROLEUM APPLICATION GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS CERTIFICATION LABELS ON CERTAIN 3508C, 3512, 3512C, AND 3516C ELECTRIC POWER AND PETROLEUM APPLICATION GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING NEW SOFTWARE ON CERTAIN 3508B AND 3512B LOCOMOTIVE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING NEW SOFTWARE ON CERTAIN 3508B AND 3512B LOCOMOTIVE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE RADIATOR ON CERTAIN SPF343C WELLFRAC TRAILERS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE RADIATOR ON CERTAIN SPF343C WELLFRAC TRAILERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND, IF NECESSARY, REPLACING EXHAUST MANIFOLD CUP PLUGS ON 4EZ DV-3126 ENGINES PRODUCT SUPPORT PROGRAM FOR INSPECTING AND, IF NECESSARY, REPLACING EXHAUST MANIFOLD CUP PLUGS ON 4EZ DV-3126 ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 273-2084 PANEL ASSEMBLY ON CERTAIN C15 SOUND ATTENUATED GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 273-2084 PANEL ASSEMBLY ON CERTAIN C15 SOUND ATTENUATED GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION OIL FILTER ON CERTAIN TH48-E80 TRANSMISSIONS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION OIL FILTER ON CERTAIN TH48-E80 TRANSMISSIONS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAN DATA LINK ON CERTAIN 3508B, 3508C, 3512B, 3512C, 3516B, 3516C, G3508, G3512, G3516, G3516C, G3516E, G3520B, AND G3520C ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAN DATA LINK ON CERTAIN 3508B, 3508C, 3512B, 3512C, 3516B, 3516C, G3508, G3512, G3516, G3516C, G3516E, G3520B, AND G3520C ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING AIR COMPRESSOR HEAD GASKET KIT ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING AIR COMPRESSOR HEAD GASKET KIT ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MT975 AGRICULTURAL TRACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MT975 AGRICULTURAL TRACTORS
PRODUCT IMPROVEMENT PROGRAM TO VERIFY PRODUCTION SOFTWARE AND REMOVE THE EMISSIONS EXEMPTION LABEL ON CERTAIN 3126, C7, C9, C-10, C11, C13, AND C15 ENGINES PRODUCT IMPROVEMENT PROGRAM TO VERIFY PRODUCTION SOFTWARE AND REMOVE THE EMISSIONS EXEMPTION LABEL ON CERTAIN 3126, C7, C9, C-10, C11, C13, AND C15 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING IF NEEDED 10R-4343 CYLINDER PACKS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING IF NEEDED 10R-4343 CYLINDER PACKS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL COOLER HOSES ON CERTAIN 3456 AND C18 GENSETS PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL COOLER HOSES ON CERTAIN 3456 AND C18 GENSETS
PRODUCT SUPPORT PROGRAM FOR REPLACING OR COVERING THE EMISSION LEGISLATION LABEL ON CERTAIN C3.3 AND C6.6 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING OR COVERING THE EMISSION LEGISLATION LABEL ON CERTAIN C3.3 AND C6.6 ENGINES
PRODUCT SUPPORT PROGRAM FOR PROVIDING CERTAIN G3520C ENGINES WITH A 131-0832 BATTERY CHARGER PRODUCT SUPPORT PROGRAM FOR PROVIDING CERTAIN G3520C ENGINES WITH A 131-0832 BATTERY CHARGER
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXHAUST SYSTEM ON CERTAIN G3520C BIOGAS ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXHAUST SYSTEM ON CERTAIN G3520C BIOGAS ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING FAN DRIVE BEARING ON CERTAIN C9 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING FAN DRIVE BEARING ON CERTAIN C9 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 0R-3037 AND 0R-3285 CYLINDER PACKS, AND 0R-0921 CONNECTING RODS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 0R-3037 AND 0R-3285 CYLINDER PACKS, AND 0R-0921 CONNECTING RODS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN C9 ON-HIGHWAY MASS TRANSIT BUS ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN C9 ON-HIGHWAY MASS TRANSIT BUS ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE