PRODUCT IMPROVEMENT PROGRAM TO VERIFY PRODUCTION SOFTWARE AND REMOVE THE EMISSIONS EXEMPTION LABEL ON CERTAIN 3126, C7, C9, C-10, C11, C13, AND C15 ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM TO VERIFY PRODUCTION SOFTWARE AND REMOVE THE EMISSIONS EXEMPTION LABEL ON CERTAIN 3126, C7, C9, C-10, C11, C13, AND C15 ENGINES

Usage:

REBE3452-00

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02May2008

U-227

A-184

TT-12

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*Priority*	PRODUCT IMPROVEMENT PROGRAM TO VERIFY PRODUCTION SOFTWARE AND REMOVE THE EMISSIONS EXEMPTION LABEL ON CERTAIN 3126, C7, C9, C-10, C11, C13, AND C15 ENGINES
1920 1901 7620		PI31490

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31490" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31490" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Nov2008	31May2009

PROBLEM

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Some engines were labeled with 7C-1449 Emissions Exemption Labels. These engines need to be checked to verify they are programmed with production software and the exemption label has been removed.

AFFECTED PRODUCT

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Model	Identification Number
3126E	DPF00226, 260
C-10	MBJ02807-02808, 2910-2911, 3023, 3026, 3502
C11	KCA01083, 1914
C13	KCB00714, 809, 1510, 2149, 2983, 4631, 5173, 5379, 5637, 6222, 7006, 7079, 8132, 9266, 9272, 9279, 9321, 9327, 9801, 10142, 10309, 10591, 10881, 11097, 11646-11647, 11654, 11745, 12005, 12139, 12590, 14364, 19600, 19774, 19779, 19873-19875, 21307, 21318, 21320 LEE00003
C15	BXS07042, 7327, 28685 MXS00301, 304-312, 314-317, 319-322, 324, 326, 329-330, 332-352, 355-356
C7	KAL07781, 9082, 16687, 17057, 26400, 37157, 37398, 37486, 38333, 38578, 42989, 43611, 43900, 44566, 45071, 46036, 56852, 60172, 72751, 73063, 74053, 74316, 74344, 74515, 74698, 74931
C9	9DG00568, 1019, 1030, 1032-1036, 1038, 1040-1041, 1043-1045, 1047-1048, 1050, 1052-1057, 1096, 1100, 1192, 1197-1198, 1279, 1322, 1324, 1379, 1381-1382, 1384, 1401-1402, 1410, 1436, 1450, 1521, 1527, 1541, 1547, 1702, 1751, 1757-1759, 1761, 1776, 1805, 1807-1808, 1819, 1829, 1868, 2311, 2688 MTB00113-00114, 116-117, 119-120, 122-126, 128-129, 133, 135, 137-139, 145-147, 151, 157-159, 163, 168, 174-175, 177-180, 183, 187, 189, 198-199, 1011, 1022, 1051, 1077, 1099, 1122, 1132, 1149-1150, 1176, 1232

PARTS NEEDED

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Qty	Part Number	Description
1	LABEL	Emissions Certification Replacement (Order Online)
1	SOFTWARE	Most Recent Production Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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1. Connect caterpillar ET to verify the engine contains production software (Reference current flash file on SISWeb).
2. Flash production software if necessary.
3. If the 7C-1449 Emissions Exemption Label is installed, remove the exemption label.
4. Verify proper emissions label is installed. If emissions label is not installed a label needs to be ordered and installed. Order at https://truck.cat.com (Refer to Image1 - Image3).

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Image1

Image2

Image3

OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM TO VERIFY PRODUCTION SOFTWARE IS INSTALLED AND THE EMISSIONS EXEMPTION LABEL IS REMOVED ON CERTAIN 3126, C7, C9, C-10, C11, C13, AND C15 ENGINES

MODELS INVOLVED - 3126, C7, C9, C-10, C11, C13, and C15 Engines

Dear Caterpillar Product Owner:

The engine software needs to be inspected or updated and the expired emissions exemption label removed on the products listed below. The existing software may not be emissions compliant. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 02May2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 02May2008 Service Letter