PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL COOLER HOSES ON CERTAIN 3456 AND C18 GENSETS
Usage:
REBE3524-00
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| 20May2008 |
U-273
A-223
D-222
O-244
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL COOLER HOSES ON CERTAIN 3456 AND C18 GENSETS |
|
| 1712 0618 7554 1274 | PS51496 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51496" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31May2010 |
PROBLEM
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| The existing fuel cooler hoses can leak on certain 3456 and C18 Gensets. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 3456 | C1G00244, 257, 277, 300, 304, 370, 399-400, 432, 460, 465-466, 476, 481, 490, 495-516, 520-521, 523, 528, 534, 536-537, 539, 548-551, 553-565, 570-571, 576-581, 584, 586, 589-591, 594-595, 597-603, 605-606, 608-622, 627, 629-631, 638-644, 646-647, 653, 657-692, 694-701, 703-705, 707-708, 710, 712-743, 745, 747-750, 752-756, 758, 761-768, 770-773, 775-803, 805-809, 811-813, 815-816, 818, 820-824, 826-834, 837-839, 843-848, 851, 854-856, 858-864, 866-867, 870, 872, 874, 876-877, 879, 884-885, 891-892, 896, 899, 901-902, 904, 908, 910, 913, 915, 917-922, 924, 926-937, 940-943, 946-951, 954-963, 965-971, 973-983, 985-990, 1005, 1007-1009, 1011-1019, 1021-1025, 1027-1033, 1036-1038, 1040-1041, 1043-1044, 1046-1048, 1050-1053, 1056-1057, 1060-1061, 1063, 1065-1067, 1069-1073, 1075-1076, 1078-1084, 1089-1096, 1098-1121, 1123-1293, 1295-1309, 1318-1337, 1344-1395, 1397-1403, 1408-1409, 1412-1424, 1426-1431, 1433-1434, 1436-1455, 1457-1461, 1463, 1466, 1468-1487, 1498-1510, 1516-1517, 1528-1529, 1531-1554, 1556-1567, 1571-1590, 1607-1614, 1616-1624 C2T00124, 201-359 C3G00125-00143, 145-458, 460-461, 463-536, 540-692, 701-704, 713-715, 725-726, 732, 738-747, 751-781, 787-791, 797-805, 811-817, 823-826, 832-834, 840-842, 849-850, 861-863, 869-1003, 1005-1008, 1013-1032, 1038-1039, 1052-1053, 1057-1066, 1072-1073, 1079-1082, 1116, 1131-1135, 1146-1147, 1153-1154, 1160-1161, 1165-1179, 1201-1203, 1209-1212, 1216-1217, 1221-1236, 1240-1323, 1327-1335, 1338-1341, 1356-1357, 1379-1382, 1384, 1388, 1412-1413 C4G00123, 126-150, 155-158, 163-167, 170-211, 213-219, 228-269, 272-334, 351, 358-379, 381, 383-392, 396-397, 401-408, 457, 468-475, 478, 482-483, 485, 487-488, 490, 495-497, 500, 502-504, 506-509, 512-514, 516-944, 947-1064, 1066-1068 CAH00753-00755, 757-788 |
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| *******Group 2******* | |
| C-18 | G4C00270, 334, 339, 344, 349-350, 352, 354, 356-357, 359-361, 364-366, 369, 371, 373-375, 379-383, 385-391, 393-396, 398-400, 403-405, 407, 410, 412, 414, 417-419, 422, 425-430, 432-437, 442, 444, 446, 448, 451-452, 460, 463, 467, 469, 473-475, 477, 479, 486-488, 491-508, 510, 512-520, 522-527, 529-533, 535-546, 548-549, 555, 557-560, 562-563, 565-566, 568, 570-571, 573, 578, 581-582, 584-586, 590, 593, 596-597, 599, 601-603, 605, 608-609, 611, 613, 617, 622-627, 632-634, 636-642, 644, 647, 654, 661-662, 669, 674, 681, 684-685, 687-689, 692-693, 696-697, 700-706, 709-711, 713-717, 719-723, 726-729, 731, 733, 735, 737-740, 742, 744, 746-747, 751, 753-754, 757, 759-760, 762-764, 766-770, 772-774, 778-779, 786, 789, 792-794, 796, 799, 801-802, 806, 809-810, 813-814, 818-819, 822-824, 827-828, 834-835, 838, 840-842, 844, 846-847, 849-853, 856-857, 859-860, 862, 864-868, 870, 873, 878-879, 881, 885-886, 890, 892, 897-901, 903, 905-907, 909-911, 914-915, 918-923, 926-927, 929-931, 933-935, 937-939, 941, 944-945, 948, 950-952, 954-955, 957-959, 961-963, 966-969, 971-974, 976-977, 979-982, 985-988, 990, 993, 995-996, 998-1001, 1004-1009, 1011, 1015-1019, 1022-1026, 1028-1033, 1035, 1037, 1039-1040, 1042-1045, 1047-1048, 1050-1054, 1057-1058, 1061, 1068, 1071-1072, 1074-1075, 1077-1078, 1080, 1082, 1085, 1087-1088, 1091, 1094, 1096-1102, 1106-1108, 1110, 1115, 1121-1123, 1125-1126, 1130-1131, 1135, 1137-1138, 1141, 1145, 1148, 1150, 1155-1156, 1158, 1164, 1168-1170, 1172-1180, 1185-1190, 1192-1198, 1200, 1202-1213, 1215-1217, 1219, 1221-1223, 1225-1227, 1229, 1233-1234, 1237, 1242-1244, 1252, 1280, 1291, 1305-1308, 1317, 1319, 1321-1323, 1327-1328, 1330-1334, 1336-1337, 1339-1341, 1343, 1346, 1348, 1350, 1352-1353, 1357-1359, 1362-1365, 1368, 1370-1374, 1379, 1382-1384, 1386-1391, 1393, 1395-1396, 1398, 1401-1402, 1404-1407, 1410-1411, 1414-1417, 1433-1438, 1440-1441, 1443-1459, 1461-1463, 1465-1466, 1469-1473, 1476, 1478-1481, 1483, 1486-1494, 1498, 1500-1501, 1503-1506, 1509-1513, 1515-1519, 1521, 1524-1538, 1540-1544, 1546-1556, 1558-1562, 1565, 1567-1581, 1583-1591, 1593-1603, 1605-1614, 1616-1618, 1620-1638, 1640, 1643-1645, 1650, 1652-1661, 1663-1664, 1666-1667, 1669-1675, 1677-1678, 1680, 1682-1683, 1685-1688, 1691, 1694-1695, 1697-1709, 1711-1714, 1716-1717, 1719, 1722, 1724-1734, 1736-1739, 1742, 1746-1749, 1752-1755, 1757-1760, 1762-1763, 1765-1766, 1768-1770, 1772-1774, 1778, 1788-1790, 1792, 1795-1796, 1800-1802, 1804-1806, 1808, 1810, 1812-1815, 1817-1820, 1822, 1825, 1827-1829, 1831-1833, 1835-1838, 1840, 1843, 1845-1849, 1851, 1853, 1855-1857, 1859-1860, 1863-1864, 1869, 1872-1874, 1876-1879, 1881, 1883, 1885-1890, 1892, 1895-1898, 1901-1902, 1905-1909, 1913, 1915-1918, 1920-1926, 1928-1931, 1933, 1935, 1937-1940, 1942-1943, 1945, 1947-1954, 1956, 1958-1961, 1964, 1966, 1968, 1971, 1974-1977, 1979-1983, 1986-1991, 1995, 1997, 1999, 2001, 2010, 2013, 2015, 2019-2020, 2024, 2027, 2029-2030, 2033-2038, 2040, 2042-2043, 2045-2047, 2049-2052, 2054-2058, 2060-2061, 2063-2064, 2067-2068, 2071, 2073-2074, 2086, 2111-2113, 2115-2116, 2118-2119, 2122, 2125, 2128-2133, 2135, 2139, 2144, 2146-2147, 2149-2155, 2158-2160, 2165, 2168, 2172, 2174-2175, 2178, 2180-2183, 2185, 2187-2190, 2192-2193, 2199, 2202, 2204, 2207, 2209, 2211-2212, 2214-2217, 2221-2222, 2225, 2228-2233, 2236-2238, 2240, 2244-2247, 2249, 2251-2253, 2255-2256, 2258, 2260, 2262, 2264-2266, 2268-2280, 2284-2288, 2290-2294, 2297, 2299-2302, 2304, 2306-2307, 2309, 2312-2313, 2317, 2319-2321, 2323, 2325, 2328-2329, 2331-2342, 2349-2354, 2357-2366, 2368-2371, 2373-2374, 2379-2380, 2383-2387, 2389, 2392-2393, 2395-2399, 2401, 2403-2404, 2406, 2409, 2411-2413, 2415, 2417-2419, 2421-2424, 2426-2430, 2437-2439, 2441-2443, 2446, 2448, 2451, 2453, 2463 |
| C18 | C6C00100-00249, 251-287, 289-337 EKW00124-00129, 131-156, 159-160, 162-164, 169-172, 178-184, 186, 194-201, 203-207, 214, 223-228, 231-232, 237, 239-241, 243-244, 251, 257-269, 271-272, 274-279, 288-294, 296-297, 301, 303-305, 308-312, 314, 317-318, 320-321, 324, 326-328, 332, 334, 336-340, 343-345, 348, 350-351, 358-363, 365, 367, 369-373, 375-377, 381-386, 389, 391, 404-405, 412, 420-421 STD00125-00128, 138-141, 143-147, 150, 153-155, 157-158, 160-162, 176-177, 179-181, 186-191, 193-199, 202, 205-207, 209-211, 215-216, 218-221, 223, 227 STM00124, 126-147, 149-151, 154-157, 159-189, 192-196, 199-201, 203, 206-207, 210, 215, 218-219, 222, 225, 228, 231, 234-235, 238-240, 243-245, 248-253, 255-262, 264-266, 269-384, 386-520, 524-526, 528-538, 540-555, 574-575, 577, 588-589, 596-598, 604-606, 612, 614, 618-620, 646, 650-652, 655-660, 663-667, 690, 773-774, 776-781, 784, 788-817, 819-830, 833-834, 838-845, 848-850, 853-875, 892-895, 902, 911-916, 923-929, 931-934, 937-938, 940-948, 953-955, 959-967, 974-976, 978-997, 999-1002 |
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| *******Group 3******* | |
| C-18 | G4C00173, 310, 332, 353, 358, 362, 368, 378, 384, 402, 406, 411, 413, 415-416, 424, 511, 547, 569, 612, 628, 631, 635, 645, 648-650, 652, 668, 676, 678-680, 682-683, 686, 690-691, 694-695, 698, 708, 725, 730, 732, 734, 736, 743, 745, 756, 758, 761, 771, 777, 783, 788, 790, 797-798, 830-831, 837, 843, 845, 854, 863, 872, 874-875, 880, 883, 889, 891, 894, 916-917, 924, 932, 936, 940, 942-943, 946, 949, 953, 960, 964-965, 970, 984, 1002, 1020-1021, 1046, 1055, 1060, 1062-1063, 1065, 1067, 1069-1070, 1073, 1076, 1079, 1083-1084, 1090, 1092, 1111-1114, 1116-1119, 1128, 1134, 1136, 1143-1144, 1146, 1167, 1171, 1184, 1191, 1214, 1228, 1232, 1235-1236, 1238-1240, 1245-1251, 1253-1264, 1266-1279, 1281-1288, 1290, 1292-1293, 1296, 1298-1303, 1309-1310, 1312, 1316, 1320, 1324-1326, 1329, 1338, 1342, 1344-1345, 1347, 1349, 1351, 1354-1356, 1360-1361, 1367, 1369, 1375-1378, 1380-1381, 1385, 1392, 1394, 1397, 1399, 1403, 1408-1409, 1412-1413, 1418-1432, 1439, 1442, 1460, 1464, 1467, 1474-1475, 1477, 1482, 1484-1485, 1495-1497, 1499, 1502, 1507-1508, 1514, 1520, 1522-1523, 1539, 1545, 1563-1564, 1566, 1582, 1592, 1615, 1619, 1639, 1641-1642, 1646-1649, 1651, 1662, 1665, 1668, 1676, 1679, 1681, 1684, 1690, 1692-1693, 1696, 1710, 1715, 1718, 1720-1721, 1723, 1735, 1740-1741, 1743-1745, 1750-1751, 1756, 1761, 1764, 1767, 1771, 1775-1777, 1779-1787, 1791, 1793-1794, 1797-1799, 1803, 1807, 1809, 1811, 1816, 1821, 1823-1824, 1826, 1830, 1834, 1839, 1841-1842, 1844, 1850, 1852, 1854, 1858, 1861-1862, 1865-1868, 1870-1871, 1875, 1880, 1882, 1891, 1893-1894, 1899-1900, 1903-1904, 1910-1912, 1914, 1919, 1927, 1932, 1934, 1936, 1941, 1946, 1955, 1962-1963, 1965, 1967, 1969-1970, 1972-1973, 1978, 1984-1985, 1992-1994, 1996, 1998, 2000, 2002-2009, 2011-2012, 2014, 2016-2018, 2021-2023, 2025-2026, 2031-2032, 2039, 2041, 2044, 2048, 2053, 2059, 2062, 2065-2066, 2069-2070, 2072, 2075-2085, 2087-2110, 2114, 2117, 2120-2121, 2123-2124, 2126-2127, 2134, 2136-2138, 2140-2143, 2145, 2148, 2156-2157, 2161-2164, 2166-2167, 2169-2171, 2173, 2176-2177, 2179, 2184, 2186, 2191, 2194-2198, 2200-2201, 2203, 2205-2206, 2208, 2210, 2213, 2218-2220, 2223-2224, 2226-2227, 2234-2235, 2239, 2241-2243, 2248, 2250, 2254, 2257, 2259, 2261, 2263, 2267, 2282-2283, 2289, 2295-2296, 2298, 2303, 2308, 2311, 2314-2316, 2322, 2324, 2326, 2330, 2343-2346, 2348, 2356, 2367, 2372, 2377-2378, 2381-2382, 2388, 2390, 2394, 2402, 2405, 2407, 2414, 2420, 2432, 2434-2435, 2440, 2444-2445, 2450, 2454-2455, 2462, 3058 |
| C18 | C6C00250 DKE00311 EKW00130, 161, 166-168, 236, 255, 273, 298, 300, 302, 306-307, 315, 319, 329, 342, 349, 387-388 STD00129-00131, 142, 156, 185, 212, 214, 217 STM00385, 521-523, 539, 556-573, 613, 615-617, 775, 782-783, 785-787, 876-891, 896-901, 903-910, 930, 935-936, 939, 949-952, 956-958, 968-973 |
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| *******Group 4******* | |
| C18 | EKW00123, 157-158, 202, 222, 229-230, 245-250, 254, 256, 270, 280-287, 295, 299, 313, 316, 322-323, 325, 330-331, 333, 335, 341, 346-347, 352-357, 364, 366, 368, 374, 378-380, 413 STD00123-00124, 159, 169, 174, 178, 192, 200-201, 203-204, 208, 213, 222, 224-226, 228 STM00527, 576 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3112389 | HOSE AS |
| 1 | 3112390 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3112391 | HOSE AS |
| 1 | 3112392 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 3112392 | HOSE AS |
| 1 | 3128301 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 1 | 3112392 | HOSE AS |
| 1 | 3144892 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace leaking hoses with new release hoses with nitrile O-ring. Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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