PRODUCT SUPPORT PROGRAM FOR REPLACING EXISTING CONTINUOUS REGENERATION TRAP DIAGNOSTIC MODULE (CRTDM) (J-M DPF MONITOR) ON CERTAIN APPLICATIONS OF 380HP C13 ENGINES IN MCI COACHES. Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING EXISTING CONTINUOUS REGENERATION TRAP DIAGNOSTIC MODULE (CRTDM) (J-M DPF MONITOR) ON CERTAIN APPLICATIONS OF 380HP C13 ENGINES IN MCI COACHES.

Usage:

REBE1742-00

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07May2007

B170
B370
B373
E90E
N120

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Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING EXISTING CONTINUOUS REGENERATION TRAP DIAGNOSTIC MODULE (CRTDM) (J-M DPF MONITOR) ON CERTAIN APPLICATIONS OF 380HP C13 ENGINES IN MCI COACHES.
7490		PS42401

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42401" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31May2009

PROBLEM

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The existing CRTdm (271-6537) installation can fail or give false warning indications due to poor routing of pressure sensor line and monitor orientation on certain applications of 380HP C13 engines in MCI coaches.

AFFECTED PRODUCT

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Model

Identification Number

C13

KCB19600, 19774, 19779, 19809, 19873-19875, 21307, 21318, 21320, 32479-32480, 32530, 32548, 32576, 32607, 32616, 32636, 32683, 32720, 33464, 33487, 33508, 33519, 33538, 33558, 33578, 33580, 33593, 33596, 34125, 34133-34134, 34137, 34192, 34206, 34223, 34229, 34234, 34246, 34310-34311, 34331, 34436, 34444, 34455, 34476, 34600, 34650, 34865, 34869, 34875, 34882, 34896, 34909, 34919, 34937, 34940, 34947, 34959, 34981, 34987, 34997, 35006, 35023, 35028, 35031, 35038, 35044, 35068, 35536, 35540, 36111, 36178, 36200, 36296, 36347, 36375, 36380, 36383, 36397, 36405, 36412, 36439, 36444, 36472, 36477, 36495, 36514, 36519, 36885, 36916, 36925-36926, 36938, 36942, 36951, 36958, 36962, 37017, 37042, 37078, 37138, 37222, 37235, 37243, 37367, 37448, 37494, 38636, 38639, 38680, 38714, 38762, 38770, 38836, 38851, 38975, 39137, 39513, 39706, 39856, 39923, 39930, 40072, 42146, 42189, 42230, 42253, 42319, 42325, 42363, 42397, 42423, 42425, 42515, 42524, 42657, 42661, 43081, 43099, 43109, 43178, 43180, 43220, 43223, 43242, 43249, 43355-43356, 43389, 43403, 43446, 43538, 43540, 43625, 43665, 43732, 43737, 43763, 43789, 43794, 43880, 43882, 43922, 43959, 43961, 43974, 44214, 44228, 44235, 44366, 44378, 44380, 44385, 44496-44497, 44501, 44634, 44636, 44746, 44840, 45485, 45590, 45610, 45624, 45656, 45679, 45692, 45716, 45731, 45762, 45769, 45825, 45856, 46605, 46612, 46641, 47980, 48491, 48636, 48650, 48657, 48686, 48700, 48748, 48837, 48910, 48925, 48932, 48939, 48943, 48960, 48970, 48986, 48994-48995, 49021-49022, 49024, 49037, 49040-49041, 49053, 49077, 49089, 49157, 49159, 49161, 49164, 49175, 49245, 49252, 49268, 49274-49275, 49285, 49289, 49309, 49319, 49886, 49923, 49967, 49991, 50061, 50065, 50135, 50178, 50419, 53061, 53064, 53287-53288, 53340, 53362, 53668, 53672, 53678-53679, 53682, 53699, 53713, 54861, 54907, 54912, 54916, 55034, 55043, 55051, 55057-55059, 55064, 55073-55074, 55077, 55086, 55090, 55281, 55650, 55658, 55681, 55684, 55702, 55724, 55726, 55728, 55733, 55747, 55785, 55826-55827, 55834, 55865, 55872, 55874, 56297, 56330, 56351, 56356, 56364, 56393, 56457, 56472, 56680, 56690, 56714, 56770-56771, 56773, 57003, 57005-57006, 57010, 57012, 57048, 57051, 58187, 58212, 58216, 58218, 58244, 58253, 58271, 58313, 58658, 58686, 58691, 58763, 58787, 58849, 58863, 58870, 58922, 58984, 58988, 59064, 60271, 60278, 60464, 60477, 60501, 60508, 60531, 60535, 61153, 61842, 61845, 62474, 62579, 62806, 62873, 62987, 63152, 63288, 63313, 63410, 63532, 63570, 63654, 63736, 63818, 63920, 64072, 64092, 64218, 64278, 64401, 70765, 70826, 70842, 70984, 71002, 71025, 71127, 71713, 71726, 71747, 71755, 71757, 71791-71793, 71834, 71886, 71990, 72088, 72364, 72393, 72422, 72438, 72502-72505, 72611, 72661, 72668, 72671, 72685, 72956-72958, 73031-73033, 73213-73215, 73273-73275, 73435-73437, 73643-73644, 73732-73733, 73927-73928, 74019-74020, 74163-74164, 74381, 75513, 79198, 79200-79202, 79278-79281, 79318, 79382, 79389, 79406, 79445, 79469, 79498, 79510, 79547, 79562, 79596, 79641, 79687, 79739, 79741, 79744, 79873, 79876, 80059, 80071, 80117, 80165, 80203, 80237, 80709, 80759, 80806, 80858, 80907, 80927, 81201, 81227, 81246, 81342, 81609, 81785, 81830, 82217, 82257, 82629, 83033, 83060, 83220, 83233, 83271, 83441, 83712, 84001, 84131, 84177, 84229

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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New CRTdm 302-1563 units will be provided to the Dealer as a direct shipment from the supplier.

Reference Special Instruction REHS3788 for relocation and replacement instructions.

Remove current CRTdm (271-6537) and return to supplier address specified in REHS3788. Relocate & install new CRTdm (302-1563) using new OEM installation hardware.
If additional information is required for receiving parts please contact Joshua J. Evans at (309) 578-3479 or Evans_Joshua_J@cat.com

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-500000 miles, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%