PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT WHEEL ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT WHEEL ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS

Usage:

TEBE8358-01

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13Dec2018

(Revised 01Apr2019)

T030
T035
T080

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Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT WHEEL ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
7755 4006 4201		PS46081

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46081" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 13Dec2018 Service Letter. Changes have been made to the Parts Needed and Service Claim Allowances.

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TERMINATION DATE

31Dec2021

PROBLEM

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The 446-6050 Front Wheel used on certain 794 AC Off-Highway Trucks may develop a crack.

AFFECTED PRODUCT

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Model	Identification Number
794 AC	MT500102-00107

PARTS NEEDED

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Qty	Part Number	Description
1	5P4889	SEAL-O-RING
1	6V5266	SEAL-O-RING
1	7X1548	SEAL-O RING
1	9H6832	SEAL-O RING
1	4229075	SEAL GP-DUO CONE
1	4229076	SEAL GP-DUO CONE
275	4329990	WIRE-BULK (CENTIMETERS)
1	4466043	WHEEL AS
4	4466056	SHIM
2	4466057	SHIM
1	4466058	SHIM
2	4466059	SHIM
4	4466060	SHIM
1	4549747	BEARING AS
1	4549748	BEARING AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Inspect the 446-6050 Front Wheel as per the Operation and Maintenance Manual. If wheel is found to be cracked replace wheel. Refer to the Service Manual if/as necessary to replace the wheel.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-18000 hrs, 0-66 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%