PRODUCT SUPPORT PROGRAM FOR REPLACING THE 293-0742 FAN LINES TUBE ON CERTAIN 793F, 793F XQ, AND 793F CMD OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE 293-0742 FAN LINES TUBE ON CERTAIN 793F, 793F XQ, AND 793F CMD OFF-HIGHWAY TRUCKS

Usage:

TEBE0460-02

23Dec2013
(Revised 17Sep2014)


U-661
A-465
D-545
O-559

 

Before/After

  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 2930742/">293-0742 FAN LINES TUBE ON CERTAIN 793F, 793F XQ, AND 793F CMD OFF-HIGHWAY TRUCKS

1386 7750
PS44146
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44146" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 23Dec2013 (Revised 21Mar2014) Service Letter. Changes have been made various palces to split the letter was split into two groups.


TERMINATION DATE

31Dec2017

PROBLEM

The existing 2930742/">293-0742 Tube can fail at the welded boss/ports on certain 793F, 793F XQ, and 793F CMD Off-Highway Trucks. If the existing bosses fail the tube will leak, resulting in unplanned downtime.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
793F  SSP00112-00985
793F AC  EMD00075-00077
793F CMD  RBT00111-00171
*******Group  2*******
793F XQ  SND00100-00131

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 6V4590 SEAL-O RING
1 2352479 SEAL-RECTANGULAR
2 2385084 SEAL-O-RING-STOR
1 2930742 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 6V4590 SEAL-O RING
1 2352479 SEAL-RECTANGULAR
2 2385084 SEAL-O-RING-STOR
1 3535996 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

****Parts Stock ****

Remove all 2930742/">293-0742 Tubes of change level 02 or earlier from dealer parts stock.

To determine if tube is current, visually inspect the two bosses in the middle of the tube. If there is a thick bead of weld around the bosses, shown by the arrow in the first image, they are not current and should be removed.

The second image shows the location of the tube on the right side in front of the hydraulic tank.

The change level 03 tube has a brazed joint, no large weld bead should be visible, as shown by the arrows in the last two images.

 
Image1
Image2
Image3
Image4
 
****Affected Product****
Refer to the Service Manual if/as necessary.
For Group 1 Units Only: Remove the existing 2930742/">293-0742 Tube of change level 02 or earlier. Replace it with a new 2930742/">293-0742 Tube of change level 03 or later. The new change level of the tube has saddle style bosses that are brazed and will provide increased life over the former insert style bosses.
For Group 2 Units Only: Remove the existing 353-5996 Tube of change level 01 or earlier. Replace it with a new 353-5996 Tube of change level 02 or later. The new change level of the tube has saddle style bosses that are brazed and will provide increased life over the former insert style bosses.

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-6000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-18000 hrs,
13-48 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-6000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-18000 hrs,
13-48 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 2



PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.



Rework Procedure


 
Prepare the machine for maintenance per OMM guidelines.

Drain fluids from the affected lines group.

Disconnect lines connected to the existing 2930742/">293-0742 Tube and remove it from the unit.

Reassemble the new 2930742/">293-0742 Tube and all connections. Replace the old seals with new seals.
Seal Identification:
A - 235-2479
B - 238-5084
C - 6V-4590

Refill fluids and confirm no leaks exist.
Image1.1.1
Image1.1.2
 
 

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