Usage:
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI1424" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI1424" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
NOTE: This Revised Service Letter replaces the August 28, 1999 Service Letter. Changes have been made to the Affected Product.
Problem
Trucks with 1999 MY C-10 (3CS), C-12 (2KS), or 3406E (2WS/1MM) engines and the Eaton 10 and 18 speed AutoShift transmissions may experience engine stall due to engine retarding below low idle. New software needs to be installed on these engines to prevent this problem from occurring.
Affected Product
Model & Identification Number
C-10 (3CS740, 3CS757, 3CS758, 3CS767, 3CS772, 3CS781, 3CS806, 3CS1125, 3CS1133, 3CS1138, 3CS1142, 3CS1148, 3CS1163, 3CS1167, 3CS1170, 3CS1307, 3CS1317, 3CS1547, 3CS1614, 3CS1685, 3CS1688, 3CS1707, 3CS1717, 3CS1746, 3CS1755, 3CS1802, 3CS1857, 3CS2072, 3CS2099, 3CS2100, 3CS2109, 3CS2138, 3CS2176, 3CS2233, 3CS2312, 3CS2387, 3CS2501, 3CS2509, 3CS2515, 3CS2519, 3CS2524, 3CS2527, 3CS2557, 3CS2560, 3CS2562, 3CS2567, 3CS2572, 3CS2575, 3CS2666, 3CS2676, 3CS2749, 3CS2795, 3CS2930, 3CS2956, 3CS2980, 3CS3095, 3CS3144, 3CS3147, 3CS3167, 3CS3204, 3CS3355, 3CS3493, 3CS3854, 3CS3940, 3CS3995, 3CS4003, 3CS4011, 3CS4101, 3CS4117, 3CS4190, 3CS4198, 3CS4202, 3CS4206, 3CS4209, 3CS4212, 3CS4215, 3CS4218, 3CS4360, 3CS4377, 3CS4739, 3CS4788, 3CS4798, 3CS4826, 3CS4845, 3CS4848, 3CS4884, 3CS4887, 3CS5318, 3CS5360, 3CS5376, 3CS5391, 3CS5421, 3CS5440, 3CS5446, 3CS5468, 3CS5536, 3CS5655, 3CS5665, 3CS5668, 3CS5671, 3CS5674, 3CS5738, 3CS5769, 3CS5809, 3CS5845, 3CS5972, 3CS5988, 3CS6088, 3CS6095, 3CS6099, 3CS6100, 3CS6241, 3CS6247, 3CS6251, 3CS6254, 3CS6258, 3CS6261, 3CS6264, 3CS6320, 3CS6460, 3CS6503, 3CS6509, 3CS6705)
C-12 (2KS392, 2KS401, 2KS404, 2KS405, 2KS407, 2KS416, 2KS418, 2KS419, 2KS421, 2KS422, 2KS423, 2KS424, 2KS425, 2KS426, 2KS428, 2KS458, 2KS518, 2KS626, 2KS650, 2KS725, 2KS747, 2KS884, 2KS931, 2KS934, 2KS937, 2KS940, 2KS993, 2KS1039, 2KS1042, 2KS1052, 2KS1057, 2KS1101, 2KS1201, 2KS1222, 2KS1223, 2KS1275, 2KS1280, 2KS1285, 2KS1288, 2KS1299, 2KS1326, 2KS1328, 2KS1356, 2KS1384, 2KS1433, 2KS1501, 2KS1503, 2KS1505, 2KS1535, 2KS1541, 2KS1668, 2KS1671, 2KS1673, 2KS1700, 2KS1718, 2KS1723, 2KS1729, 2KS1842, 2KS1889, 2KS1943, 2KS1955, 2KS1966, 2KS1975, 2KS1984, 2KS1989, 2KS2026, 2KS2029, 2KS2030, 2KS2116, 2KS2122, 2KS2128, 2KS2137, 2KS2175, 2KS2189, 2KS2194, 2KS2203, 2KS2331, 2KS2339, 2KS2344, 2KS2349, 2KS2353, 2KS2365, 2KS2370, 2KS2408, 2KS2440, 2KS2445, 2KS2452, 2KS2457, 2KS2465, 2KS2468, 2KS2474, 2KS2479, 2KS2485, 2KS2489, 2KS2506, 2KS2507, 2KS2512, 2KS2516, 2KS2520, 2KS2525, 2KS2530, 2KS2532, 2KS2557, 2KS2642, 2KS2794, 2KS2872, 2KS2873, 2KS2937, 2KS2938, 2KS2939, 2KS2940, 2KS2960, 2KS3045, 2KS3111, 2KS3214, 2KS3287, 2KS3419, 2KS3420, 2KS3459, 2KS3485, 2KS3486, 2KS3487, 2KS3489, 2KS3494, 2KS3534, 2KS3576, 2KS3586, 2KS3750, 2KS3757, 2KS3764, 2KS3804, 2KS3805, 2KS3806, 2KS3810, 2KS3811, 2KS3824, 2KS3837, 2KS3849, 2KS3859, 2KS3868, 2KS3873, 2KS3888, 2KS3918, 2KS3932, 2KS3987, 2KS4008, 2KS4013, 2KS4017, 2KS4038, 2KS4065, 2KS4072, 2KS4074, 2KS4084, 2KS4085, 2KS4158, 2KS4164, 2KS4167, 2KS4172, 2KS4174, 2KS4178, 2KS4180, 2KS4197, 2KS4261, 2KS4267, 2KS4274, 2KS4279, 2KS4293, 2KS4327, 2KS4335, 2KS4343, 2KS4350, 2KS4359, 2KS4361, 2KS4366, 2KS4368, 2KS4372, 2KS4377, 2KS4381, 2KS4412, 2KS4424, 2KS4539, 2KS4668, 2KS4729, 2KS4740, 2KS4768, 2KS4769, 2KS4820, 2KS4859, 2KS4888, 2KS4890, 2KS4933, 2KS4964, 2KS4976, 2KS4981, 2KS4989, 2KS4993, 2KS5017, 2KS5050, 2KS5076, 2KS5108, 2KS5115, 2KS5119, 2KS5128, 2KS5149, 2KS5154, 2KS5228, 2KS5250, 2KS5270, 2KS5289, 2KS5339, 2KS5345, 2KS5356, 2KS5497, 2KS5604, 2KS5606, 2KS5709, 2KS5812, 2KS5813, 2KS5814, 2KS5816, 2KS5826, 2KS5856, 2KS5930, 2KS5934, 2KS6058, 2KS6294, 2KS6295, 2KS6299, 2KS6333, 2KS6337, 2KS6353 , 2KS6382, 2KS6387, 2KS6421, 2KS6425, 2KS6445, 2KS6472, 2KS6476, 2KS6482, 2KS6486, 2KS6490, 2KS6500, 2KS6508, 2KS6512, 2KS6515, 2KS6629, 2KS6649, 2KS6653, 2KS6656, 2KS6694, 2KS6705, 2KS6719, 2KS6788, 2KS6803, 2KS6804, 2KS6814, 2KS6833, 2KS6908, 2KS6909, 2KS6931, 2KS7019, 2KS7111, 2KS7112, 2KS7113, 2KS7114, 2KS7136, 2KS7171, 2KS7251, 2KS7345, 2KS7353, 2KS7416, 2KS7433, 2KS7825, 2KS7829, 2KS7831, 2KS7861, 2KS7862, 2KS7866, 2KS7871, 2KS7877, 2KS7883, 2KS7956, 2KS7960, 2KS7963, 2KS7994, 2KS8006, 2KS8028, 2KS8035, 2KS8116, 2KS8122, 2KS8161, 2KS8181, 2KS8187, 2KS8193, 2KS8300, 2KS8332, 2KS8379, 2KS8672, 2KS8709, 2KS8721, 2KS8739, 2KS8740, 2KS8750, 2KS8826, 2KS8838, 2KS8839, 2KS8840, 2KS8876, 2KS8884, 2KS8918, 2KS8940, 2KS8942, 2KS8944, 2KS8952, 2KS9046, 2KS9120, 2KS9155, 2KS9174, 2KS9180, 2KS9183, 2KS9316, 2KS9433, 2KS9434, 2KS9462, 2KS9469, 2KS9475, 2KS9561, 2KS9566, 2KS9601, 2KS9709, 2KS9711, 2KS9727, 2KS9728, 2KS9731, 2KS9732, 2KS9814, 2KS9821, 2KS9825, 2KS9827, 2KS9838, 2KS9842, 2KS9843, 2KS9846, 2KS9849, 2KS9879, 2KS9923, 2KS9926, 2KS9944, 2KS9953, 2KS9964, 2KS9970, 2KS9973, 2KS9997, 2KS10019, 2KS10033, 2KS10035, 2KS10036, 2KS10042, 2KS10061, 2KS10074, 2KS10086, 2KS10102, 2KS10108, 2KS10165, 2KS10168, 2KS10227, 2KS10233, 2KS10346, 2KS10368, 2KS10415, 2KS10426, 2KS10427, 2KS10503, 2KS10526, 2KS10545, 2KS10547, 2KS10562, 2KS10580, 2KS10603, 2KS10613, 2KS10639, 2KS10656, 2KS10665, 2KS10677, 2KS10693, 2KS10694, 2KS10695, 2KS10696, 2KS10714, 2KS10725, 2KS10781, 2KS10844, 2KS10861, 2KS10878, 2KS10940, 2KS10980, 2KS11003, 2KS11011, 2KS11040, 2KS11099, 2KS11100, 2KS11152, 2KS11155, 2KS11158, 2KS11161, 2KS11166, 2KS11220, 2KS11238, 2KS11244, 2KS11250, 2KS11254, 2KS11258, 2KS11261, 2KS11265, 2KS11268, 2KS11282, 2KS11287, 2KS11288, 2KS11386, 2KS11401, 2KS11434, 2KS11435, 2KS11442, 2KS11460, 2KS11465, 2KS11489, 2KS11536, 2KS11571, 2KS11572, 2KS11573, 2KS11591, 2KS11596, 2KS11669, 2KS11673, 2KS11678, 2KS11681, 2KS11683, 2KS11686, 2KS11723, 2KS11724, 2KS11794, 2KS11988, 2KS12003, 2KS12090, 2KS12193, 2KS12194, 2KS12264, 2KS12268, 2KS12275, 2KS12293, 2KS12299, 2KS12386, 2KS12388, 2KS12396, 2KS12400, 2KS12402, 2KS12465, 2KS12469, 2KS12472, 2KS12479, 2KS12485, 2KS12494, 2KS12514, 2KS12516, 2KS12520, 2KS12521, 2KS12651, 2KS12672, 2KS12754, 2KS12776, 2KS12802, 2KS12820, 2KS12825, 2KS12827, 2KS12829, 2KS12874, 2KS12897, 2KS12929, 2KS12962, 2KS12966, 2KS13022, 2KS13023, 2KS13078, 2KS13088, 2KS13090, 2KS13114, 2KS13218, 2KS13224, 2KS13230, 2KS13231, 2KS13353, 2KS13405, 2KS13409, 2KS13432, 2KS13433, 2KS13484, 2KS13488, 2KS13569, 2KS13572, 2KS13583, 2KS13654, 2KS13677, 2KS13831, 2KS13844, 2KS13866, 2KS13884, 2KS13885, 2KS13968, 2KS13972, 2KS13985, 2KS13987, 2KS14021, 2KS14083, 2KS14092, 2KS14097, 2KS14123, 2KS14177, 2KS14189, 2KS14197, 2KS14203, 2KS14224, 2KS14253, 2KS14258, 2KS14261, 2KS14265, 2KS14307, 2KS14319, 2KS14359, 2KS14395, 2KS14400, 2KS14416, 2KS14431, 2KS14435, 2KS14439, 2KS14443, 2KS14451, 2KS14467, 2KS14498, 2KS14522, 2KS14549, 2KS14553, 2KS14557, 2KS14558, 2KS14559, 2KS14593, 2KS14604, 2KS14645, 2KS14649, 2KS14651, 2KS14680, 2KS14690, 2KS14776, 2KS14778, 2KS14780, 2KS14782, 2KS14785, 2KS14791, 2KS14802, 2KS14803, 2KS14814, 2KS14883 , 2KS14889, 2KS14893, 2KS14910, 2KS14936, 2KS14938, 2KS14948, 2KS14950, 2KS14951, 2KS15064, 2KS15065, 2KS15067, 2KS15069, 2KS15071, 2KS15104, 2KS15108, 2KS15119, 2KS15121, 2KS15161, 2KS15179, 2KS15226, 2KS15229, 2KS15233, 2KS15239, 2KS15297, 2KS15367, 2KS15372, 2KS15374, 2KS15393, 2KS15395, 2KS15471, 2KS15480, 2KS15520, 2KS15521, 2KS15529, 2KS15555, 2KS15594, 2KS15599, 2KS15624, 2KS15639, 2KS15711, 2KS15718, 2KS15723, 2KS15749, 2KS15753, 2KS15755, 2KS15757, 2KS15759, 2KS15762, 2KS15764, 2KS15769, 2KS15774, 2KS15796, 2KS15801, 2KS15806, 2KS15810, 2KS15828, 2KS15829, 2KS15860, 2KS15874, 2KS15951, 2KS15953, 2KS16054, 2KS16058, 2KS16060, 2KS16066, 2KS16068, 2KS16071, 2KS16094, 2KS16133, 2KS16167, 2KS16177, 2KS16209, 2KS16219, 2KS16249, 2KS16258, 2KS16262, 2KS16289, 2KS16293, 2KS16295, 2KS16299, 2KS16305, 2KS16319, 2KS16325, 2KS16326, 2KS16333, 2KS16334, 2KS16374, 2KS16449, 2KS16451, 2KS16452, 2KS16475, 2KS16543, 2KS16581, 2KS16582, 2KS16593, 2KS16660, 2KS16723, 2KS16800, 2KS16802, 2KS16808, 2KS16811, 2KS16829, 2KS16847, 2KS16854, 2KS16867, 2KS16997, 2KS16999, 2KS17001, 2KS17029, 2KS17053, 2KS17063, 2KS17105, 2KS17238, 2KS17245, 2KS17247, 2KS17250, 2KS17252, 2KS17255, 2KS17257, 2KS17262, 2KS17265, 2KS17266, 2KS17268, 2KS17273, 2KS17275, 2KS17281, 2KS17282, 2KS17283, 2KS17284, 2KS17307, 2KS17470, 2KS17478, 2KS17552, 2KS17568, 2KS17590, 2KS17599, 2KS17611, 2KS17616, 2KS17658, 2KS17696, 2KS17711, 2KS17716, 2KS17724, 2KS17728, 2KS17736, 2KS17830, 2KS17832, 2KS17860, 2KS17869, 2KS17960, 2KS17962, 2KS17967, 2KS17996, 2KS17998, 2KS18077, 2KS18126, 2KS18174, 2KS18196, 2KS18198, 2KS18219, 2KS18229, 2KS18237, 2KS18243, 2KS18275, 2KS18292, 2KS18296, 2KS18307, 2KS18335, 2KS18339, 2KS18342, 2KS18375, 2KS18377, 2KS18394, 2KS18397, 2KS18462, 2KS18496, 2KS18497, 2KS18499, 2KS18531, 2KS18532, 2KS18584, 2KS18615, 2KS18644, 2KS18646, 2KS18664, 2KS18674, 2KS18675, 2KS18686, 2KS18748, 2KS18764, 2KS18782, 2KS18824, 2KS18830, 2KS18844, 2KS18961, 2KS19118, 2KS19133, 2KS19210, 2KS19244, 2KS19263, 2KS19426, 2KS19545, 2KS19553, 2KS19560, 2KS19564, 2KS19565, 2KS19602, 2KS19614, 2KS19632, 2KS19633, 2KS19635, 2KS19659, 2KS19660, 2KS19722, 2KS19766, 2KS19795, 2KS19900, 2KS19919, 2KS19921, 2KS19994, 2KS20018, 2KS20022, 2KS20109, 2KS20158, 2KS20193, 2KS20254, 2KS20292, 2KS20295, 2KS20326, 2KS20329, 2KS20332, 2KS20335, 2KS20336, 2KS20339, 2KS20357, 2KS20358, 2KS20360, 2KS20435, 2KS20438, 2KS20488, 2KS20689, 2KS20994, 2KS20996, 2KS21032, 2KS21045, 2KS21057, 2KS21068, 2KS21106, 2KS21129, 2KS21138, 2KS21146, 2KS21160, 2KS21164, 2KS21182, 2KS21311, 2KS21363, 2KS21555)
3406E (1MM261, 1MM265, 1MM305, 1MM388, 1MM505, 1MM507, 1MM512, 1MM584, 1MM610, 1MM672, 1MM707, 1MM720, 1MM787, 1MM844, 1MM868, 1MM876, 1MM899, 1MM1000, 1MM1065, 1MM1072, 1MM1083 2WS1677 , 2WS1927, 2WS2028, 2WS2279, 2WS2435, 2WS2840, 2WS3224, 2WS3226, 2WS3386, 2WS3496, 2WS3499, 2WS3586, 2WS3651, 2WS3671, 2WS3849, 2WS3858, 2WS4030, 2WS4040, 2WS4048, 2WS4778, 2WS4803, 2WS4812, 2WS4916, 2WS5144, 2WS5156, 2WS5233, 2WS5274, 2WS5356, 2WS5406, 2WS5459, 2WS5573, 2WS5746, 2WS5827, 2WS6733, 2WS6738, 2WS6744, 2WS6835, 2WS6950, 2WS6961, 2WS7002, 2WS7102, 2WS7134, 2WS7153, 2WS7272, 2WS7365, 2WS7376, 2WS7436, 2WS7518, 2WS7526, 2WS7683 , 2WS7753, 2WS7791, 2WS7792, 2WS7865, 2WS7868, 2WS7957, 2WS8153, 2WS8267, 2WS8331, 2WS8347, 2WS8443, 2WS8499, 2WS8646, 2WS8671, 2WS8686, 2WS8806, 2WS8983, 2WS9119, 2WS9208, 2WS9358, 2WS9682, 2WS9705, 2WS9731, 2WS9765, 2WS9874, 2WS9879, 2WS9892, 2WS9901, 2WS9993, 2WS9994, 2WS10006, 2WS10007, 2WS10018, 2WS10026, 2WS10028, 2WS10176, 2WS10259, 2WS10347, 2WS10380, 2WS10389, 2WS10656, 2WS10853, 2WS11067, 2WS11096, 2WS11156, 2WS11195, 2WS11198, 2WS11299, 2WS11389, 2WS11447, 2WS11672, 2WS11849, 2WS11877, 2WS11967, 2WS12021, 2WS12128, 2WS12153, 2WS12197, 2WS12306, 2WS12371, 2WS12469, 2WS12566, 2WS12649, 2WS12655, 2WS12717, 2WS12732, 2WS12870, 2WS12872, 2WS12906, 2WS13101, 2WS13118, 2WS13161, 2WS13387, 2WS13421, 2WS13468, 2WS13482, 2WS13502, 2WS13667, 2WS13771, 2WS13950, 2WS14090, 2WS14091, 2WS14092, 2WS14093, 2WS14115, 2WS14137, 2WS14178, 2WS14183, 2WS14187, 2WS14191, 2WS14206, 2WS14215, 2WS14380, 2WS14515, 2WS14552, 2WS14720, 2WS14748, 2WS14964, 2WS14979, 2WS14983, 2WS14987, 2WS15094, 2WS15125, 2WS15249, 2WS15254, 2WS15256, 2WS15259, 2WS15303, 2WS15377, 2WS15479, 2WS15517, 2WS15766, 2WS15789, 2WS15814, 2WS15819, 2WS15820, 2WS15845, 2WS15993, 2WS16041, 2WS16106, 2WS16375, 2WS16414, 2WS16447, 2WS16536, 2WS16568, 2WS16771, 2WS16813, 2WS16877, 2WS16917, 2WS16937, 2WS16944, 2WS16946, 2WS16960, 2WS16972, 2WS17010, 2WS17052, 2WS17066, 2WS17228, 2WS17286, 2WS17335, 2WS17357, 2WS17375, 2WS17382, 2WS17401, 2WS17404, 2WS17409, 2WS17473, 2WS17481, 2WS17563, 2WS17704, 2WS17712, 2WS17719, 2WS17722, 2WS17728, 2WS17737, 2WS17762, 2WS17766, 2WS17767, 2WS17860, 2WS17870, 2WS17884, 2WS17922, 2WS17924, 2WS17945, 2WS18178, 2WS18217, 2WS18231, 2WS18300, 2WS18429, 2WS18453, 2WS18462, 2WS18509, 2WS18574, 2WS18676, 2WS18745, 2WS18751, 2WS18757, 2WS18762, 2WS18765, 2WS18805, 2WS18818, 2WS18829, 2WS18923, 2WS18928, 2WS18931, 2WS18934, 2WS18939, 2WS18942, 2WS18948, 2WS18951, 2WS18954, 2WS18957, 2WS18974, 2WS19008, 2WS19027, 2WS19110, 2WS19206, 2WS19286, 2WS19507, 2WS19637, 2WS19640, 2WS19737, 2WS19756, 2WS19826, 2WS19829, 2WS20043, 2WS20369, 2WS20370, 2WS20379, 2WS20428, 2WS20453, 2WS20471, 2WS20488, 2WS20499, 2WS20532, 2WS20536, 2WS20768, 2WS20939, 2WS20951, 2WS21350, 2WS21400, 2WS21562, 2WS21627, 2WS21630, 2WS21637, 2WS21666, 2WS21723, 2WS21781, 2WS21793, 2WS21798, 2WS21801, 2WS21827, 2WS21961, 2WS21970, 2WS22036, 2WS22154, 2WS22212, 2WS22321, 2WS22350, 2WS22654, 2WS22662, 2WS22741, 2WS22750, 2WS22817, 2WS22850, 2WS23041, 2WS23044, 2WS23047, 2WS23050, 2WS23053, 2WS23069, 2WS23119, 2WS23143, 2WS23148, 2WS23157, 2WS23181, 2WS23184, 2WS23187, 2WS23190, 2WS23195, 2WS23198, 2WS23201, 2WS23322, 2WS23366, 2WS23388, 2WS23416, 2WS23418, 2WS23450, 2WS23603, 2WS23782, 2WS23888, 2WS23946, 2WS24018, 2WS24050, 2WS24069, 2WS24072, 2WS24134, 2WS24220, 2WS24260, 2WS24336, 2WS24398, 2WS24545, 2WS24672, 2WS25039, 2WS25077, 2WS25154, 2WS25206, 2WS25209, 2WS25269, 2WS25467, 2WS25481, 2WS25550, 2WS25566, 2WS25580, 2WS25581, 2WS25744, 2WS25930, 2WS26001, 2WS26074, 2WS26094, 2WS26179, 2WS26198, 2WS26230, 2WS26235, 2WS26315, 2WS26383, 2WS26391, 2WS26399, 2WS26478, 2WS26534, 2WS26540, 2WS26554, 2WS26622, 2WS26675, 2WS26707, 2WS26729, 2WS26750, 2WS26765, 2WS26915, 2WS26927, 2WS26995, 2WS27016, 2WS27110, 2WS27125, 2WS27255, 2WS27309, 2WS27592, 2WS27660, 2WS27724 , 2WS27829, 2WS27892, 2WS27948, 2WS27949, 2WS27957, 2WS27970, 2WS28087, 2WS28242, 2WS28282, 2WS28392, 2WS28517, 2WS28520, 2WS28534, 2WS28582, 2WS28592, 2WS28652, 2WS28660, 2WS28748, 2WS28840, 2WS28852, 2WS28871)
Parts Needed
Dealers should obtain the correct flash file for the engine. Flash Software can be obtained from the Dealer Mailbox Bulletin Board.
A flash file of JUL99 or newer is required. At time of repair refer to Caterpillar FIND system or SIS WEB for a list of any newer Flash files that may be released
Action Required
1. Flash the ECM with the newest Flash File available.
NOTE: Difficulties may be encountered when FLASHing engines in trucks with multiple electronic devices which communicate via the SAE J1587/J1708 (ATA) Data Link. Specifically, the Flash process may abort prior to completion. If so, the Service Tool Bypass Harness (P/N 167-9225) can be used, providing uninterupped communication between the CAT ET Service Tool and the ADEM 2000 ECM.
2. Program "Autoretarder in cruise" to customer preference (as needed).
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
NOTE: This is a 1.0-hour job.
NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.
- (1-Owner Notification)
Copy Of Owner Notification For U.S. And Canadian Owners