PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN AP1000E, AP1055E ASPHALT PAVERS, AND C7.1 INDUSTRIAL ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN AP1000E, AP1055E ASPHALT PAVERS, AND C7.1 INDUSTRIAL ENGINES

Usage:

REBE8520-02

15Aug2012
(Revised 16Jan2013)


U-430
D-370
O-399

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN AP1000E, AP1055E ASPHALT PAVERS, AND C7.1 INDUSTRIAL ENGINES

1920
PS43677
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43677" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 15Aug2012 (Revised 10Dec2012) Service Letter. Changes have been made the Affected Product.


TERMINATION DATE

28Feb2013

PROBLEM

The existing Flash File has been replaced to account for some fault codes seen in earlier software releases.

The following issues below have been resolved using the software as listed in this service letter:

- Fault Code E1154(2) Low DPF Intake Pressure
- Fault Code 3180-5 Ignition Transformer Secondary Current below normal
- VAT Offset - Programmable Parameter that may require the Dealer to enter the virtual ambient temperature for that application
- Fault Code E1319 EGR Mass Flow rate
- RF Soot Readings
- RF Drift on AP10XX

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
AP1000E  T1F00100, 102-204
AP1055E  TJF00103-00241, 243-288
*******Group  2*******
C7.1  77000313, 509-510, 513-514, 527-528, 545-548, 559, 564-565, 663, 693-694, 696, 708-709, 727, 739
*******Group  3*******
C7.1  77000282, 312, 330-331, 355-356, 463-465, 511-512, 515-519, 541-544, 699-701, 704-707, 710
*******Group  4*******
C7.1  77000253-00254, 256-270, 272-281, 285-293, 311, 315-329, 334-354, 357-363, 370-373, 381, 384-391, 393, 397-405, 409, 415, 419-438, 447-462, 466-467, 474-493, 501-508, 529-540, 549-558, 561-562, 566-569, 572-588, 590-629, 632-633, 635-652, 662, 683-684, 691, 730-738, 741-745
*******Group  5*******
C7.1  77000252, 255, 299-310, 333, 368, 392, 395-396, 406-407, 410-414, 442, 444, 468-473, 494-499, 520-526, 589, 631, 653-661, 711, 718-721, 728, 747, 753
*******Group  6*******
C7.1  77000284, 294, 364-367, 369, 374-380, 382, 408, 418, 439-441, 445-446, 560, 563, 570-571

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 3992836 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 4161945 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 4164689 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 4*******
1 4164576 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 5*******
1 4164571 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 6*******
1 4164688 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Update the engine ECM with the new software.

For flash programming the engine ECM, refer to Troubleshooting, "Flash programming".

During the flashing process certain engines may have the 'Air Inlet temperature Calibration Value' set to the default parameter. This default may not be suitable for certain applications and may cause a fault code.

Prior to reflashing the ECM refer to your supplying/selling dealer requesting the AIT Calibration Code for your engine. Enter this code as required during the reflashing operation.

If the supplying dealer is unable to provide the AIT calibration code for the specific application then as an alternative a standard AIT off-set of 10 Deg C can be used. If it is required to use a standard 10 Deg C off set then enter the AIT code 0300006C.

It is recommended to manually regenerate the engine after flashing the ECM.
This will reduce any error between current and calculated soot and the possible risk of a high soot derate.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-1300 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 3

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 4

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 5

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 6



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAIN POWER RELAY AND MODIFY THE WIRING DASHBOARDS ON CERTAIN AP300 ASPHALT PAVERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAIN POWER RELAY AND MODIFY THE WIRING DASHBOARDS ON CERTAIN AP300 ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE PUMP ON CERTAIN 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE PUMP ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FAN CONTROLLER, AND JUMPER HARNESS ON CERTAIN 563C/573C - 2570C/2670C WHEEL FELLER BUNCHERS PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FAN CONTROLLER, AND JUMPER HARNESS ON CERTAIN 563C/573C - 2570C/2670C WHEEL FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE PEDESTAL FRAME WELDS ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE PEDESTAL FRAME WELDS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE CHECK AND RELIEF VALVES IN THE STEERING VALVE GROUP ON CERTAIN 789C AND 789D OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE CHECK AND RELIEF VALVES IN THE STEERING VALVE GROUP ON CERTAIN 789C AND 789D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING TAMDEM WHEEL SPINDLES ON CERTAIN 120K MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING TAMDEM WHEEL SPINDLES ON CERTAIN 120K MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 341-4176 AND 341-4827 TEMPERATURE SENSORS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 341-4176 AND 341-4827 TEMPERATURE SENSORS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REMOVING ALL EXISTING 4D-2307 PLUNGERS FROM DEALER PARTS STOCK PRODUCT SUPPORT PROGRAM FOR REMOVING ALL EXISTING 4D-2307 PLUNGERS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN AP-655D ASPHALT PAVERS, D6K, AND D6N TRACK-TYPE TRACTORS, 924H, 928H, 930H, AND 938H WHEEL LOADERS, AND IT38H INTEGRATED TOOL CARRIERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN AP-655D ASPHALT PAVERS, D6K, AND D6N TRACK-TYPE TRACTORS, 924H, 928H, 930H, AND 938H WHEEL LOADERS, AND IT38H INTEGRATED TOOL CARRIERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING AN IMPROVED LOAD VALVE GROUP ON CERTAIN 428E AND 434E BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING AN IMPROVED LOAD VALVE GROUP ON CERTAIN 428E AND 434E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FRONT STRUT RODS ON CERTAIN 777F AND 777G OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FRONT STRUT RODS ON CERTAIN 777F AND 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXTENDER HEIGHT CONTROL LINKAGE AND TAMPER SUPORT BRACKET ON AS4252C SCREEDS USED ON CERTAIN AP-500E, AP-550E, AND AP-655E ASPHALT PAVERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXTENDER HEIGHT CONTROL LINKAGE AND TAMPER SUPORT BRACKET ON AS4252C SCREEDS USED ON CERTAIN AP-500E, AP-550E, AND AP-655E ASPHALT PAVERS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 177-2374 ROCKER SWITCHES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 177-2374 ROCKER SWITCHES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE 419-3252 LINES-GP HOIST ON CERTAIN 777F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE 419-3252 LINES-GP HOIST ON CERTAIN 777F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR RECAULKING THE CANOPY ASSEMBLY ON CERTAIN C, C2, AND D-SERIES SKID STEER LOADERS, MULTI TERRAIN LOADERS, AND COMPACT TRACK LOADERS PRODUCT SUPPORT PROGRAM FOR RECAULKING THE CANOPY ASSEMBLY ON CERTAIN C, C2, AND D-SERIES SKID STEER LOADERS, MULTI TERRAIN LOADERS, AND COMPACT TRACK LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING/REPAIRING THE BOOM ON CERTAIN E2-SERIES BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING/REPAIRING THE BOOM ON CERTAIN E2-SERIES BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A 352-6554 VALVE GROUP ON CERTAIN 777F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING A 352-6554 VALVE GROUP ON CERTAIN 777F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 3E-6429 FLOW SWITCHES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 3E-6429 FLOW SWITCHES FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1T1223 OUTPUT SHAFT ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1T1223 OUTPUT SHAFT ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 388-9942, 388-9945, 388-9952 OIL GAUGE TUBE ASSEMBLIES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 388-9942, 388-9945, 388-9952 OIL GAUGE TUBE ASSEMBLIES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING 1T1223 TORQUE CONVERTER SHAFT ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS AT PLANNED COMPONENT REBUILD (PCR) PRODUCT SUPPORT PROGRAM FOR REPLACING 1T1223 TORQUE CONVERTER SHAFT ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS AT PLANNED COMPONENT REBUILD (PCR)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OUTPUT TRANSFER GEAR OIL COOLER ON CERTAIN 735B, 735B OEM, 740B, 740B OEM, AND 740B EJECTOR ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OUTPUT TRANSFER GEAR OIL COOLER ON CERTAIN 735B, 735B OEM, 740B, 740B OEM, AND 740B EJECTOR ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTION PUMP ON CERTAIN 246C, 256C, 262C, AND 242B3 SKID STEER LOADERS, 277C, AND 257B3 MULTI TERRAIN LOADERS, 259B3, 289C, AND 279C COMPACT TRACK LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTION PUMP ON CERTAIN 246C, 256C, 262C, AND 242B3 SKID STEER LOADERS, 277C, AND 257B3 MULTI TERRAIN LOADERS, 259B3, 289C, AND 279C COMPACT TRACK LOADERS
PRODUCT SUPPPORT PROGRAM FOR REPLACING THE EXTERIOR SOUND FILM ON CERTAIN CS44 AND CP44 VIBRATORY SOIL COMPACTORS PRODUCT SUPPPORT PROGRAM FOR REPLACING THE EXTERIOR SOUND FILM ON CERTAIN CS44 AND CP44 VIBRATORY SOIL COMPACTORS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.