Fuel Level May be Reported Intermittently on Certain Cat® Products {7606} Caterpillar

Articulated Truck

735 (S/N: B1N1-UP)

Asphalt Paver

AP355F (S/N: NRG1-UP)

AP655D (S/N: GNZ1-UP)

Backhoe Loader

416C (S/N: 4ZN1-UP)

420E (S/N: DAN1-UP)

428F2 (S/N: HWN1-UP)

430E (S/N: RLN1-UP)

436C (S/N: 8TN1-UP)

444F (S/N: FBN1-UP)

Cold Planer

PM-201 (S/N: PNM1-UP)

Electric Power Generation

C4.4 GEN SET (S/N: N4X1-UP)

Engine

C15 (S/N: N5F1-UP; LDN1-UP)

G3520C (S/N: GZN1-UP)

Excavator

315C (S/N: ANF1-UP)

320D (S/N: SPN1-UP)

320E (S/N: WBK1-UP)

321D (S/N: NAS1-UP)

324E (S/N: PNW1-UP)

330F (S/N: LBN1-UP)

336F (S/N: NBS1-UP)

374F (S/N: DNM1-UP)

Generator Set

C15 GEN SET (S/N: NAP1-UP)

C18 GEN SET (S/N: LNB1-UP)

Landfill Compactor

826K (S/N: 2321-UP)

Mini Hydraulic Excavator

304E (S/N: TTN1-UP)

Motor Grader

120M Series 2 (S/N: R9N1-UP)

12M Series 3 (S/N: N9B1-UP; N9F1-UP)

140M Series 3 (S/N: N9D1-UP; N9J1-UP; N9M1-UP)

Paving Compactor

CS-563C (S/N: 4KN1-UP; 4LN1-UP)

Pneumatic Compactor

CW34 (S/N: CT31-UP)

Skid Steer Loader

236B (S/N: HEN1-UP)

Soil Compactor

825K (S/N: 2331-UP)

Telehandler

TL1255 (S/N: TBN1-UP)

Track-Type Loader

953C (S/N: 2ZN1-UP)

Track-Type Tractor

D6M (S/N: 3WN1-UP)

D6R (S/N: 4MN1-UP; 9PN1-UP)

D8T (S/N: MLN1-UP)

Vibratory Asphalt Compactor

CB54B (S/N: RJN1-UP)

Vibratory Soil Compactor

CP-563E (S/N: CNT1-UP)

Wheel Loader

930K (S/N: RHN1-UP)

950H (S/N: N1A1-UP)

950L (S/N: TNS1-UP)

962H (S/N: N4A1-UP)

962L (S/N: MTN1-UP)

966G Series II (S/N: ANZ1-UP)

980M (S/N: N8T1-UP)

988G (S/N: BNH1-UP)

Introduction

The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.

Problem

Fuel level may be reported intermittently on certain Cat^® products when PL6 is installed. The machine Electronic Control Module (ECM) sends a "0%" fuel level at engine OFF to Cat^® Product Link ECM. The Product Link ECM sends this fuel level information either immediately after engine OFF or at next engine ON depending on how long Product Link ECM remains powered after engine OFF.

Solution

Caterpillar is aware of this problem, but an interim repair action has not been identified. If you encounter this issue, contact your Cat Technical Communicator (TC) for further support.