C2.4 Tier 4 Final Engines for Caterpillar Built Machines Caterpillar


Alternator Problem - Charging Problem and/or Noisy Operation

Usage:

305E2 CR BZ5

Probable Causes

  • Alternator

  • Charging Circuit

Recommended Actions

Note: The procedures have been listed in order of probability. Complete the procedures in order.

Table 1
Troubleshooting Test Steps  Values  Results 

1. Condition of the Alternator Drive Belts

A. Inspect the condition of the alternator drive belts.

B. Check the belt tension. If the engine is equipped with an automatic belt tensioner, check the automatic belt tensioner.

Excessive belt tension can result in damage to the alternator.
 

Drive belt 

Result: The alternator drive belts are in good condition and the belt tension is correct.

Proceed to Test Step 2.

Result: The alternator drive belts are not in good condition or the belt tension is incorrect.

Repair: If the alternator drive belts are worn or damaged, replace the belts. Refer to Disassembly and Assembly for the correct procedure.

If necessary, replace the automatic belt tensioner. Refer to Disassembly and Assembly for the correct procedure.

If the problem is not resolved, proceed to Test Step 2.
 

2. Condition of the Alternator Drive Pulley

A. Check the condition of the alternator drive pulley. Look for deep grooves that have been worn into the pulley by the belt. Check that the nut for the pulley has not become loose.
 

Alternator drive pulley 

Result: There is excessive wear on the alternator drive pulley.

Repair: Replace the pulley.

Result: The alternator drive pulley nut was loose.

Repair: Tighten the nut.

Result: There is not excessive wear on the alternator drive pulley.

Proceed to Test Step 3.
 

3. Wear of the Alternator Bearings

A. Check the alternator bearings for signs of wear.
 

Alternator bearings 

Result: The alternator bearings are OK.

Proceed to Test Step 4.


Result: The alternator bearings are not OK.

Repair: Repair the alternator or replace the alternator, as needed. Refer to Disassembly and Assembly for the correct procedure.

If the problem is not resolved, proceed to Test Step 4.
 

4. Inspect the Cables, Wiring, and Connections

A. Inspect the battery cables, engine ground, and wiring. Clean and/or wire brush connections if needed.
 

Wiring circuit 

Result: The wiring circuits are OK.

Proceed to Test Step 5.

Result: The wiring circuits are NOT OK.

Repair: Repair any issues that are found with the wiring circuit.

If the problem is not resolved, proceed to Test Step 5.
 

5. Check the Signal Wire at the Alternator

A. Turn the keyswitch to ON.

B. Check the signal wire on the alternator for 12 V by touching the positive lead of the multimeter to the signal wire on alternator (CWL: 111-YL, MHE: 123- WH) and the negative lead to any frame ground.
 

Signal voltage 

Result: The voltage is OK.

Proceed to Test Step 6.

Result: The voltage is NOT OK.

Repair: There is a problem with the wiring from the fuse block to the alternator. Repair any issues that are found.
 

6. Check the Alternator for Proper Operation

A. Draw down the battery to below 12.4 V by turning on the lights or other loads for approximately 5 minutes. Start the machine.

B. Check the amperage of the alternator cable. The amperage will vary based on functions turned on in the cab. It is between 20A to 40A.
Note: As battery charge increases, the alternator amperage output will decrease.

C. Check the voltage at the battery positive post. After 10 minutes of operation it should be 14V ± 0.5V. 

Alternator 

Result: The alternator is NOT OK.

Repair: Replace the alternator.

Result: The alternator is OK.

Repair: Refer to Testing and Adjusting, Battery - Test. 

Caterpillar Information System:

992K Wheel Loader Engine Components - Rebuild/Install Reman
992K Wheel Loader Engine Components - Clean/Inspect, Rebuild/Install Reman, Install New
C2.4 Tier 4 Final Engines for Caterpillar Built Machines Acceleration Is Poor or Throttle Response Is Poor
C175-16 and C175-20 Locomotive Engines Engine Oil Filter Housing - Install
C13 Engines for Caterpillar Built Machines Coolant Level Is Low
C11, C13, C15, and C18 Industrial Engines Intake Manifold Air Temperature Is High
910K, 910M, 914K, 914M, 918M, and 920K Wheel Loaders Power Train Rear Axle - 910K, 914K
910K, 910M, 914K, 914M, 918M, and 920K Wheel Loaders Power Train Rear Axle - 910M, 914M, 918M, 920K
910K, 910M, 914K, 914M, 918M, and 920K Wheel Loaders Power Train Creeper Control
910K, 910M, 914K, 914M, 918M, and 920K Wheel Loaders Power Train Hydrostatic Drive System - 910K, 914K
814K, 816K, 826K 836K Landfill Compactors, 815K, 825K, Soil Compactors, 824K, 834K, 844K, 854K Wheel Dozers and 986K, 988K, 990K, 992K,994K Wheel Loaders Information Display System Schematic
814K, 816K, 826K 836K Landfill Compactors, 815K, 825K, Soil Compactors, 824K, 834K, 844K, 854K Wheel Dozers and 986K, 988K, 990K, 992K,994K Wheel Loaders Information Display Module - Flash Program
C2.4 Tier 4 Final Engines for Caterpillar Built Machines Coolant Level Is Low
New Software Is Now Available for Cat® Product Link {7606, 7610, 7620} New Software Is Now Available for Cat® Product Link {7606, 7610, 7620}
New Power Train (Transmission) Software is Now Available for Certain 834K Wheel Dozers and 988K Wheel Loaders {7620} New Power Train (Transmission) Software is Now Available for Certain 834K Wheel Dozers and 988K Wheel Loaders {7620}
C175-16 Locomotive Engine Emergency Stopping
C175-16 and C175-20 Locomotive Engines Engine Oil Pan - Remove
C175-16 and C175-20 Locomotive Engines Flywheel Housing - Install
C2.4 Tier 4 Final Engines for Caterpillar Built Machines Coolant Temperature Is High
980M and 982M Medium Wheel Loader Power Train, Steering, Braking, Hydraulic, and Machine Systems General Information (Steering System)
980M and 982M Medium Wheel Loader Power Train, Steering, Braking, Hydraulic, and Machine Systems Location of Components (Steering System)
980M and 982M Medium Wheel Loader Power Train, Steering, Braking, Hydraulic, and Machine Systems Electronic Control (Steering System)
980M and 982M Medium Wheel Loader Power Train, Steering, Braking, Hydraulic, and Machine Systems Steering Pilot System
980M and 982M Medium Wheel Loader Power Train, Steering, Braking, Hydraulic, and Machine Systems Steering Control - Control System
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.