PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND, IF NEEDED, INSTALLING A FAN WARNING FILM ON CERTAIN 938H WHEEL LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND, IF NEEDED, INSTALLING A FAN WARNING FILM ON CERTAIN 938H WHEEL LOADERS

Usage:

REBE7618-00

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14Oct2011

U-444

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND, IF NEEDED, INSTALLING A FAN WARNING FILM ON CERTAIN 938H WHEEL LOADERS
7405 7557		PI31933

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31933" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31933" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Apr2012	31Oct2012

PROBLEM

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The 2376257/">237-6257 Fan Warning Film may not have been installed on a limited number of 938H Wheel Loaders.

AFFECTED PRODUCT

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Model	Identification Number
938H	MJC01630-01707, 1709-1710, 1724, 1726-1731, 1734, 1744

PARTS NEEDED

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Qty	Part Number	Description
1	2376257	FILM-WARN FAN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 36% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Inspect the 938H Wheel Loader and if the 2376257/">237-6257 Fan Warning Film is missing, install the 2376257/">237-6257 Fan Warning Film following the Rework Procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND INSTALLING, IF NEEDED, A FAN WARNING FILM ON CERTAIN WHEEL LOADERS

MODELS INVOLVED - 938H Wheel Loaders

Dear Caterpillar Product Owner:

The 2376257/">237-6257 Fan Warning Film may need to be installed on the products listed below. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 14Oct2011 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 14Oct2011 Service Letter

Rework Procedure

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1. Clean the surface and install the 2376257/">237-6257 Fan Warning Film on the right side of the radiator package above the clean-out door as shown in Image1.1.1.