PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BRACES HOLDING THE WATER RADIATOR ON CERTAIN 325C AND 325C L EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BRACES HOLDING THE WATER RADIATOR ON CERTAIN 325C AND 325C L EXCAVATORS

Usage:

SEBE7924

February 26, 2002
O-36

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BRACES HOLDING THE WATER RADIATOR ON CERTAIN 325C AND 325C L EXCAVATORS
1353		PI30284

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30284" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30284" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
August 31, 2002	February 28, 2003

PROBLEM

The braces holding the water radiator need to be reworked on certain 325C and 325C L Excavators. The braces fixing the water radiator may have been installed incorrectly during assembly. The position of the braces and the torque applied on the bolts need to be checked and corrected if necessary.

AFFECTED PRODUCT

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Model	Identification Number
325C L	CRB164-175, 178
325C	CSJ206-224, 227-230, 232, 235-236, 240-241, 245-247

PARTS NEEDED

No parts are needed for this rework.

ACTION REQUIRED

See the attached Rework Procedure.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	1	0	0	0	0
NOTE: This is a 1-hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Example of Owner Notification)
(2-Rework Procedure)

EXAMPLE OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - The Braces Holding the Water Radiator Need To Be Reworked

MODELS INVOLVED - 325C and 325C L Excavators

Dear Caterpillar Product Owner:

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated February 26, 2002 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to February 26, 2002 Service Letter

Rework Procedure

Illustration 1

Remove the bottom guard to access the radiator braces ref 121703 and 7Y1364 (see Illustration 1).
Check if the braces have been both well assembled according to Illustrations 2 and 3.

Correct the brace assembly or position if not conform.

Illustration 2