PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING TAMPER RESISTANT BOLTS AND EMISSION LABELS ON CERTAIN 330BL HYDRAULIC EXCAVATORS, D6R ; D7R TRACK TYPE TRACTORS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING TAMPER RESISTANT BOLTS AND EMISSION LABELS ON CERTAIN 330BL HYDRAULIC EXCAVATORS, D6R & D7R TRACK TYPE TRACTORS

Usage:

SEBE7899-01

January 21, 2002
(Revised January 2002)
U-21
A-14
AU-10
S-10
H-10


 
Priority PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING TAMPER RESISTANT BOLTS AND EMISSION LABELS ON CERTAIN 330BL HYDRAULIC EXCAVATORS, D6R & D7R TRACK TYPE TRACTORS
1251 1278
PI30286
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30286" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30286" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the January 21, 2002 Service Letter. Changes were made to the Title, Problem, Parts Needed, and Copy of the Owner Notification.

COMPLETION DATE

TERMINATION DATE

June 30, 2002 January 31, 2003

PROBLEM

Certain 1997 machines with 3306 engines may have been shipped to U.S. and Canada without the appropriate tamper resistant bolts and EPA Emissions Certification Label.

AFFECTED PRODUCT

Label No. 1 ? 1997 machine
Model  Identification Number
330 BL Hydraulic Excavator 3YR311, 314, 317, 321, 326, 365, 380-384, 388-391, 393, 403, 422, 424
Label No. 2 ? 1997 machine
Model  Identification Number
D6R & D7R Tractor 3ZR650-651
4TR496
5MR371
5PR425-429
5RR429, 441, 443-462
6FR451, 453-454, 457-459, 469-470, 472-473, 476-479, 482-483,  485-486
7AR446, 450

PARTS NEEDED

An Engine Emission Label for each Affected Machine
A clear laminate cover

1 ? 1287794 Bolt
1 ? 1287796 Bolt
1 ? Lock wire for resealing Fuel Ratio Control and Fuel Pump.
1 - Dealer seal for resealing Fuel Ratio Control and Fuel Pump.

ACTION REQUIRED

Emission label rework

No Dealer action is needed for the EPA label, unless the Dealer is on record as the Owner of the machine. Each Owner Notification Letter includes an Engine Emission Label, and requests the customer to apply it to the valve cover on the engine of the Affected Machine.

In cases where the Dealer is the machine owner (Dealer inventory, rental fleet, etc.), the Dealer will receive the Owner Notification Letter, and is expected to install the label. If unit has been sold, and the Dealer receives the Owner Notification Letter, the Dealer is expected to inform the Customer and forward the Owner Notification Letter and label for the Customer to install. For any EPA questions, Dealers may call Product Support 309-578-4604.

Tamper resistant bolt rework

Note: Please verify the factory fuel setting has not been tampered with by checking the factory seal and lock wire. If the seal and wire are intact, proceed with the following steps. If the seal is broken, contact Tony King 309-578-4604 at Caterpillar for additional information.
  1. Remove the 5P6945 Bolt and 5P0537 Washer from the 1115162 Fuel Ratio Control Group and install a 1287794 Tamper Resistant Bolt and reuse the washer.
  2. Remove the 6V5894 Bolt and 5P0537 Washer from the 1288806 Fuel Pump Group, and install a 1287796 Tamper Resistant Bolt reusing the washer.
  3. Tighten the bolt until the head shears off (approximately 12 N·m).
  4. Install lock wire through the holes in the tamper resistant bolts and attach dealer seal.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification letter.

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs.
Parts
Labor Hrs.
Parts
Labor Hrs.
100%
1.0
0
0
0
0
NOTE: This is a 1.0- hour job.

NOTE: U.S. and Canadian Dealers Only ? Eligible dealers may enter a Type 2 SIMS Report

Attach. (1-Owner Notification)
        (2-Illustrations)

Illustrations

 
 Examples of the emission labels sent to the owners of the Affected Product.

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

Dear Caterpillar Product Owner:

The 1997 engine installed in your machine listed below is certified to meet the Environmental Protection Agency's non-road emission regulations. However, the engine may have been shipped without the appropriate tamper resistant bolts on the fuel ratio control and pump.

Contact your local Caterpillar dealer immediately to schedule this service to the products listed below. The dealer will advise you of the time required to complete the service. Please refer to the dealer Service Letter when scheduling this service. There is no charge for this service.

Your machine may also be missing the EPA emission certification label. Please apply the enclosed Emission Label to the valve cover of the engine or a flat place on the engine where the label could be easily viewed after application. Peel the backing from the self-stick label, and apply it to a clean, dry area of the engine valve cover (TOP COVER OF THE ENGINE) or wherever is appropriate. Remove the clear laminate cover and place it over the emission label.

__ If the engine already has an emission label, please return the new label and this letter in the return envelope provided. The Emission label is a separate label about 9 inches long; and should not be confused with the Engine Information Label which shows engine data, and is 4.5 inches long.

__ If you no longer own the machine(s) listed below, please return this letter, and fill in as much information as possible about the Purchaser or Dealer in the space provided.

New Owner or Dealer: ________________________________         Address              ________________________________

                             ________________________________

                             ________________________________

We regret the inconvenience that this may cause you; but having the tamper resistant bolts and the emission label in place should eliminate the possibility of any field enforcement activity that could limit the use of the machine. An emission compliant engine will enhance the ability to sell the machine and these bolts and label are required whenever machines are moved across United States borders.
 

Caterpillar Inc.

SERIAL #(s) (up to six s/n's listed on each line, no model listed)

Attached to date Service Letter

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