PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS IN THE TRAVEL DRIVE AND MOTOR SUPPORT ON CERTAIN 320C, 322C AND 322C L EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS IN THE TRAVEL DRIVE AND MOTOR SUPPORT ON CERTAIN 320C, 322C AND 322C L EXCAVATORS

Usage:

SEBE7901

January 23, 2002
U-23
AU-12
S-12
H-12


 
before or
after failure

PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS IN THE TRAVEL DRIVE AND MOTOR SUPPORT ON CERTAIN 320C, 322C AND 322C L EXCAVATORS

4055
PS40888
NOTE: This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS40888" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

TERMINATION DATE

January 31, 2003

PROBLEM

The bolts in the travel drive and motor support need to be replaced on certain 320C, 322C and 322C L Excavators. The bolts between the travel drive and the motor support are too long and may bottom out before reaching full torque.

AFFECTED PRODUCT

Model Identification Number
320C
BGB317-362, 364-367, 369-382
322C BLP179-193
322C L BKM241-268

PARTS NEEDED

40 - 7X2563 Bolt

ACTION REQUIRED

Replace 8T4141 (70 mm) Bolts with 7X2563 Bolts (60 mm).

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-4000 / 
0-24 Months
100%
2
0
0
0
0
NOTE: This is a 2?hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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