PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 3512B, 3512C, 3516B, 3516B HD, 3516C, AND 3516C HD GENERATOR SETS, PM3512B, AND PM3516 POWER MODULES
Usage:
TEBE0559-01
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| 25Nov2013 |
| (Revised 09Dec2013) |
U-578
A-397
D-472
O-483
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| Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 3512B, 3512C, 3516B, 3516B HD, 3516C, AND 3516C HD GENERATOR SETS, PM3512B, AND PM3516 POWER MODULES |
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| 1920 1901 1902 | PS44093 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44093" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 25Nov2013 Service Letter. Changes have been made to the Title, Problem, Affected Product, and Action Required. |
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TERMINATION DATE |
| 30Nov2015 |
PROBLEM
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| Engine information and fault codes may not be transmitted from the engine ECM to EMS displays or external monitoring devices on certain 3512B, 3512C, 3516B, 3516B HD, 3516C, and 3516C HD Generator Sets, PM3512B, and PM3516 Power Modules. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 3512B | ZAH00115, 120-123, 126, 129-133, 141-143, 145, 152, 159-160, 164-166, 170, 221, 231, 252, 272-274, 288-295, 298-301, 308, 310-314, 317, 326-337, 342-344, 348, 355-359, 365-369, 372-389, 391-395, 401-403, 420-421, 426-427, 430, 432-436, 438-439, 441-442, 444, 447-449, 452-455, 457, 473-476, 479-496, 499-500, 508, 512, 571, 1036 |
| 3512C | SBG00152, 154-1349 YBD00111 |
| 3516B | BPJ00480-00497 ZAR00114-00135, 144-163, 167-169, 174, 181, 184, 202-203, 205-207, 209, 211, 213, 215, 217-222, 227, 229-231, 234, 237-244, 250-251, 255-257, 260, 265-266, 268-272, 277-283, 285-291, 293-295, 297-305, 307-308, 310-319, 321-324, 328-332, 335-338, 340, 342, 344, 346-349, 352-353, 356-359, 362-370, 376, 381-394, 397-407, 410-414, 417, 421-422, 424-438, 443-481, 483, 487-492, 494-516, 518-523, 525-527, 531-543, 547-570, 572-578, 580-581, 585-587, 595, 602-604, 606-625, 629-651, 653-656, 663-679, 690-694, 700-703, 712-713, 717, 723, 725, 728-737, 742-743, 746, 749, 760-767, 770-776, 792-812, 816, 819-821, 823-824 |
| 3516B HD | YBW00101-00102, 116-124, 131, 145-147, 152, 154-157, 162-165 ZBR00101-00166 |
| 3516C | AL200105, 107, 109-112 SBJ00150-01473 SBK00150-00502, 700-1472 SFJ00101-00321, 324-327 |
| 3516C HD | SEK00101-00351, 353-354, 356-386, 388-391, 393, 395, 399-402, 404-406, 409-416, 418-421, 424-427, 430 |
| PM3512B | BNR00345-00353 |
| PM3516 | KEN00100-00232 NAM00100-00352, 356-361, 366-399 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4375180 | SOFTWARE GP-ELEK |
| 1 | 4375181 | SOFTWARE GP-ELEK |
| 1 | 4375182 | SOFTWARE GP-ELEK |
| 1 | 4492098 | SFWR GP-A1000 |
| 1 | 4492099 | SFWR GP-A1000 |
| 1 | 4492100 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Note: Always use the latest software available. Some of these flash file part numbers may be updated before the program terminates. Refer to the Service Manual if/as necessary. If the engine is one of the affected serial numbers, download the latest Engine ECM software file from SIS Web, then connect the engine to CAT ET and flash the new software on the Engine ECM. |
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SERVICE CLAIM ALLOWANCES
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0-64 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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