During the start-up of the system, the software checks that the correct software option key has been entered. If the key is not found, a message appears. If this occurs, do one of the following:
- Refer to Systems Operation, "Software Support Option" for more information.
- Consult your Site Manager.
Software Support Option Errors
For AccuGrade v11.0, systems can be restricted by option key to support only conventional (1D) grading or 2D excavator guidance. If you restore a machine settings file that specifies 3D sensors, or features that depend on 3D sensors, then the error message will contain the following note:
"The Conventional Guidance Only option will have to be turned off."
General Error And Warning Messages
"The machine name has not been set."
Machines are now given names at the time of installation. If you restore a machine settings file from V10.80 Cycle 2 or earlier onto a V11.0 system, then you will get a full screen warning message.
The following errors and messages apply to all AccuGrade Systems.
- AccuGrade Systems automatically check the configured blade width against the blade width measured by the two GPS Receivers. If the two blade widths vary by more than 100 mm (4 inches) this error message is shown.
- This check makes sure that the configured blade width matches the blade width of the machine the system is installed on. An error may indicate that an incorrect machine settings file has been loaded, or that the GPS Receiver positions on the machine have changed, for example, if the receiver masts have been damaged and are not in their original position.
- Confirm that the correct machine settings file is loaded. Check your GPS Receivers and receiver mounts for any signs of damage and confirm they are securely mounted. Contact your Site Manager in order to remeasure and enter the machine dimensions again.
Note: The results of this check are recorded in the Program Log file.
The avoidance zone may have been designed with the wrong units of measurement. Contact your Site Manager.
"File Error While Loading ..."
The design avoidance zone file, background plan file, or site map file cannot load because of an error in the file. This means that background information that is contained in this file will not appear in plan view. As the files do not contain information on vertical guidance, you can continue.
For avoidance zones or a design background plan, try reloading the design. For a site map file, try removing the data card and then reinserting the data card.
If this still fails, contact your Site Manager in order to check that the DXF file does not contain any errors. Import the DXF file into the AccuGrade Office Software.
The AccuGrade System is attempting to log information onto the data card, but there is no data card inserted in the data card slot. Insert a data card, or make sure that the card is inserted correctly. Then continue with the current task.
"Not Enough Memory To Load The ..."
The Display has run out of memory in order to load the design, the design avoidance zone, the background plan, or the site map file. This may occur when you use the following:
- Large designs
- Large avoidance zones
- Large site map files
- Large background plan files
As the avoidance zones, the site map, and the background plan files do not contain information on vertical guidance, you can continue. Otherwise, try the following:
- Shut down the Display and restart the display.
- Ask the provider of the data to reduce the size of the files.
- Pass your design through the AccuGrade Office Software.
The Display has run out of memory. You may have turned on the FTP support when a large design or large background plan file is loading.
Try the following:
- Shut down the Display and restart display.
- Load a smaller design or a smaller background file.
"Part Of The Svd Design File Is Invalid"
There is a problem with the SVD file that you are trying to use on the data card. The design will be unloaded and the design will not be able to be used. Contact the provider of the data.
"Reverting To Factory Default Settings"
All of the settings on the Display are set to the default values. This message appears after you update the Display firmware.
Try the following:
- Restore a configuration for the display that is suitable for your setup of the machine.
- Ask your Site Manager to configure the AccuGrade System for use on your machine. Save the configuration of the display.
"Some Settings Are Missing Or Invalid, And Will Be Reset To Factory Defaults"
On start-up or after restoring a file for the configuration of the display, some of the settings on the Display are missing or invalid. The settings will be set to the default values.
Try the following:
- Restore a configuration for the display that is suitable for your setup of the machine.
- Ask your Site Manager to configure the AccuGrade System for use on your machine. Save the configuration of the display.
"The Design File Could Not Be Saved"
The Display could not save the level design file or could not save the sloping surface design file that is being created or edited.
Check that the data card is correctly inserted into the data card slot. Ask your Site Manager to check that the data card:
- is not full
- is not corrupt
- has attributes that allow write access
"The Design You Selected Could Not Be Loaded"
There is a problem with the design file, or the card has been removed from the Display.
Check that the card is inserted correctly. Load the design again.
"The Selected Setting File Could Not Be Read"
The Display is unable to restore the display setting file that is selected.
Remove the data card and reinsert the data card.
"The Selected Setting File Could Not Be Saved"
The card is full or the card is not inserted correctly.
Try the following:
- Remove the data card and reinsert the data card correctly.
- Have the Site Manager check the data card.
"The GPS Receiver Configuration Has Not Been Updated"
The coordinate system may not be set correctly for the design.
Try the following:
- Check the cable connections to the GPS Receiver.
- Check the "Diagnostics" dialog and the "Diagnostics - GPS" dialog in order to see if the GPS Receiver is responding.
- Switch the power off and then switch the power on again.
- Ask your Site Manager to check that the coordinate system in the design folder is correct.
"The GPS Receiver Firmware Is Old. Upgrade To V3.80 Or Greater For Correct Operation."
Your GPS Receiver must be operating with the correct firmware. Contact your Site Manager in order to complete the firmware upgrade.
"The GPS Receiver needs a configuration file"
There is no known coordinate system in the GPS Receiver.
Try the following:
- Load a design.
- Load a file for the configuration of a display.
Contact your Site Manager in order to load the appropriate GPS Receiver configuration file to the receiver.
"The Reference Surface List For This Design Could Not Be Loaded"
The reference surface file ("*.ofs") for your design that is selected could not be loaded. This means that no reference surfaces other than the design surface is available for the design that is selected. You can manually enter vertical offsets in order to continue.
"The Selected Settings File Is Invalid"
The Display was unable to restore the settings from the selected settings file.
Check that you have selected the correct settings file to restore. Contact your Site Manager in order to manually restore the correct settings for the Display.
Check that the display settings on the machine settings file are not corrupt. You can use the AccuGrade Office Software in order to validate the contents.
"The Svd File Is An Obsolete Version. Please Regenerate It Using Sitevision Office V5.50"
The system will not load the version 1.0 "*.svd" files. Consult the provider of the data. Your provider of the data will need to send the design surfaces to the data card again.
The Display cannot read any data from the data card. You will not be able to load any designs from the data card.
Remove the data card and reinsert the data card into the Display correctly. If this still fails, contact your Site Manager.
"Warning: Your Gps Base Station Coordinates Have Changed. Continued Operation May Give Bad Results."
The base station may have been moved. Guidance may be wrong. Do not continue operation until your Site Manager has checked the coordinates of the base station.
"Your GPS Base Station Coordinates Have Changed"
The base station has moved since you have last used the AccuGrade System. This means that a change in the values for the position of the base station has been detected.
Contact your Site Manager immediately in order to check the coordinates of the base station. Continued operation may cause bad results.
"Your GPS Receiver Is Not Responding Correctly"
The Display is not receiving the expected responses from the GPS Receiver.
Try the following:
- Check the cable connections to the GPS Receiver.
- Check the "Diagnostics" dialog and "Diagnostics - GPS" dialog in order to see if the GPS Receiver is responding.
- Switch off the power for the machine, and then switch the power for the machine back on.
Errors And Warning Messages For Map Recording
If map recording is enabled, the following error messages can appear if map recording stops.
Contact your Site Manager in order to repair the data card.
Contact your Site Manager in order to clear the data card of unnecessary files.
Map recording cannot be activated if there is no data card in order to record the mapped information. If you were recording map data, the recording has automatically stopped. If necessary, insert the data card correctly in the slot. Turn on map recording in order to continue logging data.
Contact your Site Manager in order to check the program log and data card for errors.
Contact your Site Manager in order to check the program log and data card for errors.
Errors And Warning For Automatic Controls
The following error messages may be displayed by a AccuGrade System that is equipped with automatic controls and the automatic controls is enabled.
The Angle Sensor has reported a fault. Faults may occur while the Angle Sensor updates its settings during, or immediately after, a firmware update or pitch calibration.
Try one of the following:
- Wait two minutes for the settings to take effect
- Check all cable connections
- Check that all devices are responding.
If problems persist, contact your dealership's Technical Communicator for a possible consultation with Caterpillar.
"No Controls Data Is Being Received. Please Check The Cable Connections"
No automatic controls data is being received from one or more AccuGrade System components.
Try one of the following:
- Check all cable connections
- Access the Diagnostics dialog to confirm that all the required components are responding
If problems persist, contact your dealership's Technical Communicator for a possible consultation with Caterpillar.
There is no information being received from a sensor.
Try one of the following:
- Check all cable connections
- Inspect the sensor for physical damage
- Access the Diagnostics dialog to confirm that all the required sensors are responding correctly
- Turn the power off then turn the power on again
"No Devices Were Detected On The Can Bus"
The AccuGrade System uses a CAN bus in order to pass automatic controls information between the components (Angle Sensor, Valve Module, and GPS Receiver). In this situation, the components are not responding. You cannot use the automatic controls until all the required devices respond.
- Check all cabling
- Access the Diagnostics dialog to check if any devices are responding
If problems persist, contact your dealership's Technical Communicator for a possible consultation with Caterpillar.
"No Pitch Sensor Data Is Being Received. Please Check The Cable Connections"
No pitch data from the Angle Sensor is being received.
- Check cable connections
- Access the Diagnostics dialog to check if the Angle Sensor is responding
If problems persist, contact your dealership's Technical Communicator for a possible consultation with Caterpillar.
"Some Of The Required System Devices Are Not Responding"
The AccuGrade System uses a CAN bus to pass information between its components (Angle Sensor, Valve Module, and GPS Receivers). In this situation, some of the components are not responding. You cannot use the system until all the devices respond.
- Check the cables
- Access the Diagnostics dialog to check which devices are not responding
If problems persist, contact your dealership's Technical Communicator for a possible consultation with Caterpillar.
"Some Of The Required System Devices Have Old Firmware Versions"
If the firmware on a required component is too old, this message appears. You cannot use the system until the firmware is updated.
Press the "OK" key. The Diagnostics dialog appears. The dialog lists the firmware which needs to be updated.
Contact your site Site Manager in order to update the component firmware.
"The Current Gps Accuracy Mode Does Not Allow Automatic Controls"
The current GPS Accuracy mode is configured with automatic controls disabled.
- Check the GPS Accuracy mode dialog and select a mode that allows automatics
- Contact your Site Manager to configure the system to operate automatics in the current GPS Accuracy mode
"The Valve Speed Cannot Be Updated Because Controls Are Not Working "
One of the required system devices was not found. Access the Diagnostics dialog to check which device may not be connected. Reconnect the appropriate devices.
The Valve Module has reported a fault. Faults may occur while the valve module updates the settings during, or immediately after, a firmware update or valve calibration.
- Wait two minutes for the settings to take effect
- Check all cable connections
- Check that all devices are responding.
- Recalibrate the valves.
The Implement Valve Control ECM has reported a fault. Faults may occur while the Implement Valve Control ECM updates its settings during, or immediately after, a firmware update or valve calibration.
- Wait two minutes for the settings to take effect
- Check all cable connections
- Check that all devices are responding.
- Recalibrate the valves.