PRODUCT SUPPORT PROGRAM FOR INSTALLING COOLING SYSTEM ADDITIVE ON CERTAIN C18 INDUSTRIAL ENGINES WITH ALUMINUM RADIATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSTALLING COOLING SYSTEM ADDITIVE ON CERTAIN C18 INDUSTRIAL ENGINES WITH ALUMINUM RADIATORS

Usage:

REBE9417-00

12Feb2013


U-52
D-46
O-50

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING COOLING SYSTEM ADDITIVE ON CERTAIN C18 INDUSTRIAL ENGINES WITH ALUMINUM RADIATORS

1350 1352 1353
PS43837
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43837" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

28Feb2014

PROBLEM

The existing aluminum radiators can cause rapid nitrite depletion in Extended Life Coolant on certain C18 Industrial Engines. If the nitrites are depleted, pitting can occur on the cylinder liners which can lead to failure.

AFFECTED PRODUCT

Model Identification Number
C18  BDN01031, 1041, 1044-1047, 1049, 1053-1054, 1056-1057, 1070, 1074, 1078-1079, 1109-1110, 1115, 1132, 1174, 1179, 1185, 1187, 1190, 1249, 1304-1305, 1311-1312, 1317, 1319, 1361, 1381, 1384, 1389, 1392, 1422-1423, 1425-1426, 1436, 1439-1441, 1456, 1491, 1493-1494, 1501-1505, 1519-1521, 1524, 1527-1528, 1551-1552, 1555-1556, 1562-1563

PARTS NEEDED

Qty

Part Number Description
4 3690804 ADDITIVE-COOLANT (qty 1 to 4 as needed)
3 3690805 ADDITIVE-COOLANT (qty 1 to 3 as needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

1. This letter only applies to engines equipped with aluminum radiators and using Extended Life Coolant. Copper radiators must not be dosed.

2. If the radiator has already been treated with the phosphate dosing, DO NOT apply this service letter.

3. Refer to Special Instruction, REHS7296, to determine the proper quantity to be used for dosing the system. DO NOT "over" dose the system.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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