PRODUCT SUPPORT PROGRAM FOR REPLACING THE 313-2758 WATER PUMP ON CERTAIN C175-16 GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 313-2758 WATER PUMP ON CERTAIN C175-16 GENERATOR SETS

Usage:

REBE6906-01

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04Mar2011

(Revised 05Aug2011)

U-90

A-73

D-81

O-84

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 313-2758 WATER PUMP ON CERTAIN C175-16 GENERATOR SETS
1361		PS43242

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43242" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 04 March 2011 Service Letter. Changes have been made to the Parts Needed.

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TERMINATION DATE

31Mar2013

PROBLEM

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The existing 313-2758 Water Pump needs to be replaced on certain C175-16 Generator Sets. The existing pump can fail the shaft seal and cause a coolant leak out of the weep hole.

AFFECTED PRODUCT

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Model	Identification Number
C175-16	WYB00100-00112, 114-118, 124-129, 131, 135-136, 138-311

PARTS NEEDED

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Qty	Part Number	Description
1	2H3928	SEAL-O RING
1	9M3786	SEAL-O RING
1	10R9042	PUMP GP-WATER -B
1	2714928	SEAL
1	3805428	SOFTWARE GP-ELEK
1	3805429	SOFTWARE GP-ELEK
1	3805430	SOFTWARE GP-ELEK
1	3805431	SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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1. Replace the existing water pump with a new 10R-9042 Water Pump.

2. Update the Engine Electronic Control Module (ECM) software for the affected unit with the latest file in SISWEB or TMI.

Refer to the attached Rework Procedure for details.

NOTE: Where applicable, REBE6778 to update the flash file and wiring to the Temperature Control Module may be performed in conjunction with this Service Letter.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-20000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 3.0-hour job
An additional 5.0 hours will be allowed if coolant needs to be drained and filled specifically to perform this rework to replace the water pump. NOTE: Do not claim the additional 5.0 hours to drain and fill the cooling system if the rework is being performed during scheduled PM on the cooling system.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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NOTE: Proceed to Step 2 when performing this rework during cooling system maintenance requiring draining of the cooling system.

1. Drain the coolant from the cooling system into a suitable container for storage or for disposal. Refer to Operation and Maintenance Manual, "Cooling System Coolant -Change".

2. After the coolant is drained, remove customer connections to water pump and remove the existing water pump (refer to C175-16 Disassembly and Assembly Guide - Media Number - RENR7466).

3. Install the new 10R-9042 Water Pump with new seals and reconnect coolant lines (refer to C175-16 Disassembly and Assembly Guide - Media Number - RENR7466).

4. Fill the cooling system with coolant, if previously drained. Ensure air is purged out of the cooling system prior to start up. Refer to Operation and Maintenance Manual, "Cooling System Coolant - Change" for additional details.

5. Ensure the latest software has been downloaded from SISWEB or TMI and installed in the engine ECM.

NOTE: Where applicable, REBE6778 to update the flash file and wiring to the Temperature Control Module may be performed in conjunction with this Service Letter.