PRODUCT SUPPORT PROGRAM FOR INSPECTING, REWORKING, AND POSSIBLY REPLACING COMPONENTS WITHIN THE ELECTRONIC THERMOSTAT ASSEMBLY ON CERTAIN C175 GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSPECTING, REWORKING, AND POSSIBLY REPLACING COMPONENTS WITHIN THE ELECTRONIC THERMOSTAT ASSEMBLY ON CERTAIN C175 GENERATOR SETS

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43433" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

This Revised Service Letter replaces the10Nov2011 (Revised 29Feb2012) Service Letter. Changes have been made to the Parts Needed.

TERMINATION DATE

Qty

Inspect all 278-7384 Motors and 365-9560 Motors in dealer parts stock.

Some dealer orders for the previous 278-7384 and 365-9560 Motors may have been fulfilled with the new 383-8593 Motor. A physical inspection of each part in dealer inventory will be required in order to determine if parts in stock are of the old design or the new design. The new motor design can be verified by opening the shipping box and verifying the label on the motor similar to Image1. Motors labeled with the new 383-8593 part number are the latest design motor and do not need to be removed from dealer stock.

- If the 278-7384 or 365-9560 Motor was fulfilled with the new 383-8593 Motor, return the motor to the original packaging, mark the correct part number on the box, also mark the package to indicate it has been inspected according to this program (PS4####) and then return the part to dealer parts stock.

- If the 278-7384 or 365-9560 Motor was not fulfilled with the new 383-8593 Motor, remove the motor from dealer parts stock.

Submit one claim for all parts removed from dealer parts stock.