PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN C7 AND C9 TRUCK ENGINES
Usage:
REBE6823-00
Show/hide table
| 26Jan2011 |
U-31
TT-4
Show/hide table
| Priority | PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN C7 AND C9 TRUCK ENGINES |
|
| 1901 1920 | PI31836 |
|
Show/hide table
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31836" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31836" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
COMPLETION DATE |
TERMINATION DATE |
| 31Jul2011 | 31Jan2012 |
PROBLEM
Show/hide table
| The existing engine software may, in some applications, limit the regeneration system function. The engine software needs to be updated to address these conditions. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| C7 | C7S00012, 527, 548, 558, 571, 575, 590-591, 602, 606, 650, 664, 667-668, 676, 678, 680, 686, 690, 693, 720, 771, 789, 795, 812, 840, 865, 867, 878, 885, 896, 899-900, 903, 906, 917, 921, 927, 933-934, 939, 945, 959, 975-976, 990, 993-994, 1000, 1012, 1038, 1066, 1075, 1078, 1080, 1084, 1090, 1092, 1097, 1120, 1130-1131, 1150, 1154-1156, 1158, 1168-1171, 1178, 1181, 1227, 1247, 1262-1263, 1268-1269, 1280, 1291, 1293, 1295, 1297, 1300, 1302, 1308, 1311, 1320, 1326, 1329, 1333, 1345, 1374, 1427, 1432, 1435, 1437, 1462-1463, 1466, 1488-1489, 1506, 1512, 1515, 1534, 1726, 1737, 1741, 1768, 1772-1773, 1779, 1790, 1793, 1828, 1934, 1967, 1996, 2032, 2095, 2098, 2105, 2107, 2172, 2286, 2384, 2450, 2452, 2458, 2507, 2512, 2522, 2525, 2673, 2680, 2711, 2716, 2731, 2750, 2795, 2802, 2805, 2828, 2850, 2889, 2905, 2987, 3003, 3010, 3026, 3056, 3084, 3090, 3098, 3102, 3113, 3121, 3123, 3130, 3140, 3159, 3161, 3168, 3207, 3211, 3228, 3405, 3431, 3555, 3558, 3578, 3585, 3594-3595, 3639, 3679, 3682, 3692, 3703, 3744, 3767, 3787, 3799, 3823, 3869, 3890, 3975, 4448, 4467, 4507, 4574, 4585, 4587, 4605, 4611, 4615, 4620, 4767, 4827, 4919-4920, 4944, 4953, 4961, 4995, 5080, 5093, 5102, 5105, 5122-5123, 5125, 5131-5132, 5136, 5139, 5153, 5157-5158, 5169-5170, 5217, 5221, 5224, 5278, 5284, 5309, 5311, 5314, 5317, 5320, 5328-5329, 5335, 5346, 5348, 5370, 5373, 5382, 5387, 5406, 5411, 5434, 5481-5482, 5487, 5499, 5600, 5636, 5684, 5723, 5738, 5746, 5821, 5825-5826, 5855, 5857, 5878, 5933, 5967, 5995, 6014, 6069, 6127, 6133, 6136, 6139, 6142-6145, 6148, 6152, 6161, 6173, 6176, 6188, 6288-6289, 6333, 6360, 6375, 6379, 6388, 6450, 6456, 6465, 6481-6483, 6485-6486, 6489, 6492, 6494-6496, 6502, 6509, 6552, 6561, 6570, 6581, 6600-6602, 6615-6616, 6634, 6658, 6672, 6680, 6684, 6689, 6718, 6831, 6847, 6851, 6853, 6855, 6904, 6953, 6985, 7009, 7021, 7056, 7061, 7066, 7070, 7073, 7077, 7081, 7083, 7116, 7133, 7226, 7238, 7245, 7263, 7265, 7272, 7286, 7386, 7555, 7570, 7622, 7703, 7711, 7715, 7738, 7927, 7978, 8019, 8166, 8263, 8284, 8345, 8385, 8393, 8409, 8412, 8451-8452, 8458, 8475, 8498, 8504, 8531, 8624-8625, 8627, 8787, 8830, 8852, 8859, 8920, 8963, 9010, 9012, 9015, 9021, 9029, 9034, 9076, 9080, 9082, 9084, 9086-9087, 9093, 9101, 9106-9107, 9110-9111, 9119, 9208, 9293, 9302-9303, 9305, 9327, 9437, 9468, 9496, 9587, 9667, 9679, 9730, 9733, 9736, 9763, 9766, 9851, 9917, 9919, 9921-9924, 9926-9931, 9935-9939, 9941, 9948-9949, 9951, 9957, 9959, 9961-9962, 9964-9969, 9973-9974, 9976, 9979, 9981, 9983-9984, 9988-9989, 9994 |
Show/hide table
| *******Group 2******* | |
| C9 | C9S00506-00507, 541, 545, 547, 556, 558, 567, 569, 579, 581, 589, 611-612, 618, 655-657, 689, 700, 710, 714, 725, 727, 762, 788, 793, 806, 815, 817, 835, 841, 855, 857-858, 861, 863-864, 867, 890, 893-894, 900, 928, 937, 985, 987, 1003, 1006, 1067, 1080, 1083, 1093, 1114, 1188, 1297, 1301, 1308, 1353, 1358, 1396, 1399, 1496, 1503, 1534-1535, 1545, 1565-1567, 1657-1658, 1663, 1732 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3485527 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485528 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485529 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485530 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485531 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485532 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485533 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485534 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485535 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485536 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485537 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485538 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485539 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485540 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485541 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485542 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485543 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485544 | SOFTWARE GP-ELEK (As Required) |
| 1 | LABEL | LABEL (As Required) |
| 1 | SWITCH | SWITCH (As Required) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 39% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3485545 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485546 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485547 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485548 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485549 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485550 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485551 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485552 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485553 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485554 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485555 | SOFTWARE GP-ELEK (As Required) |
| 1 | LABEL | LABEL (As Required) |
| 1 | SWITCH | SWITCH (As Required) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 39% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
| NOTE: A CARB field update label must be applied to the engine when performing this update. An initial quantity of CARB field update labels was sent to dealers located in California. For additional labels as needed, refer to the attached Rework Procedure for the ordering procedure. 1. Select the correct software and download the file from SISWeb. 2. Flash the software into the engine Electronic Control Module (ECM). 3. Program the Low Idle Engine RPM to 700 RPM. 4. If this is a PTO application an optional switch may be installed. See special instruction REHS5039 to determine if the optional switch is needed and for proper installation of the "Auto" PTO Regen feature. 5. Apply the CARB field update label to the engine. NOTE: When performing Regen system special tests using Cat ET, engine RPM must be stable for at least 60 seconds for the tests to intialize. |
Show/hide table
OWNER NOTIFICATION
Show/hide table
| U.S. owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
Show/hide table
