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PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C7 ENGINES INSTALLED IN OSHKOSH MILITARY-ALL TERRAIN VEHICLES Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C7 ENGINES INSTALLED IN OSHKOSH MILITARY-ALL TERRAIN VEHICLES

Usage:

REBE5488-00

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21Sep2009


U-332
TT-40

 
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Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C7 ENGINES INSTALLED IN OSHKOSH MILITARY-ALL TERRAIN VEHICLES
1920
PS42970
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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42970" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
30Sep2011

PROBLEM

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The C7 engine in certain Oshkosh Military All Terrain Vehicles could be hard starting in colder ambient air temperatures. New engine software has been released to improve cold start capabilities.

AFFECTED PRODUCT

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Model Identification Number
C7  RMF00193, 205, 210-211, 215, 218, 224-231, 233-248, 251-256, 258-259, 261-267, 269-270, 272-279, 281, 283, 285, 288-291, 293, 295, 303-369, 371, 373-474

PARTS NEEDED

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Qty

 Part Number Description
1 3522039 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Flash 352-2039 Software using Caterpillar Electronic Technician.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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 NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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