PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL TUBE ASSEMBLY ON CERTAIN C7 AND C9 ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL TUBE ASSEMBLY ON CERTAIN C7 AND C9 ENGINES

Usage:

REBE5481-00

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22Oct2009

U-353

D-318

O-320

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL TUBE ASSEMBLY ON CERTAIN C7 AND C9 ENGINES
1326		PS51740

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51740" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Oct2011

PROBLEM

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The existing oil tube assembly can fail on certain C7 and C9 Engines. If the existing oil tube assembly fails replace with new part.

AFFECTED PRODUCT

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Model	Identification Number
C7	C7P00100, 150-177, 184-208
C9	JSC10126 P9L00100-00118, 120-145, 152-239

PARTS NEEDED

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Qty	Part Number	Description
1	3028388	TUBE AS.-OIL
1	3087568	TUBE AS.-OIL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the appropriate Service Manual as necessary.

Replace the failed oil tube assembly with a new oil tube assembly.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-5000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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