PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK PL121 SATELLITE RADIOS ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK PL121 SATELLITE RADIOS ON CERTAIN CATERPILLAR PRODUCTS

Usage:

TEBE9131-03

30Apr2019
(Revised 17May2019)


U-258
A-216
D-227
O-232

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK PL121 SATELLITE RADIOS ON CERTAIN CATERPILLAR PRODUCTS

7606 7610 7620 753S 0372 7565 1000 7000
PS46247
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46247" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 30Apr2019 (Revised 10May2019) Service Letter. Changes have been made to the Affected Product, Parts Needed, and Rework Procedure.


TERMINATION DATE

31Dec2019

PROBLEM

PL121/321s will stop sending data after July 28th, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3126E  9SZ34199
C15  SDP00442, 445
*******Group  2*******
3512  24Z07149
3512B YAM00596

YAY01108, 1200, 1208, 1216, 1247, 1251, 1255, 1257, 1261
PM3516  NBR00210-00213
*******Group  3*******
3306B  8JJ01019
3406C 2WB04548

4ZR07252

C2G05734
C15 C5E02685

C5L00631, 1134, 2349

JRE04139, 5624, 9047
C18  G4C03256
C32  SXC04113
C9 JSC03431, 4916

MBD10155

REH09768-09769, 9777, 9860, 9871
*******Group  4*******
3126B  BEJ05601
3406E  9WR02549
3412C  BCW00659, 735
3412E  BDT01514
C13 KWJ01113, 1198-1199, 1202, 1664, 1666, 1669, 1672, 1675, 1677, 1756, 1767, 1837

LGK09166, 11143

N3F00017-00018, 24, 39

RRA10607
C15 C5H00385

JRE09162
C18 BDN01086, 1299, 1372, 1374

M1Z01716

WJH00358, 1068
C9 CLJ10064, 10189, 11740

JSC20247

MBD09829
C9.3  C9N00532-00533, 585-586, 592-593, 596, 708
*******Group  5*******
3406C  2WB09980
*******Group  6*******
330D WH  JJM00223
345C MH FCR  M2R00156
611  6SZ00225, 232
613C II  8LJ01478, 2058, 2149, 2801, 2819, 2992, 3059, 3079, 3187, 3204, 3346, 3382
615C II  9XG01775, 1843
621F  4SK00060, 176, 262
623E  6CB00560
623F 5EW00119, 248

6BK00138
623G  DBC00334, 392, 469
627G  CEX00280
637D  27W01556
637E  1FB00521
725  B1L00182, 337, 383, 581, 616-617, 854, 1060, 1156, 1231, 1366, 1378, 1404, 1408, 1530, 1541, 2009, 2017
730 AGF01389

B1M00323, 1035, 1483, 1562-1563, 1587, 1643, 1768, 1797, 1850, 1853, 1855, 1858, 1870
735 AWR00280

B1N00192, 520, 859, 865
740 AXM01718

B1P00593, 1299, 1358, 1481, 2081, 2699, 2763, 3416, 3419-3420, 3617
740EJ  B1R00152
769C  01X06410
771D  BCA00540
773D  7CS00219
773E  BDA00831
775E  BEC00291
777D  AGC00105
815  17Z01219, 1254
815F  BKL00704, 811, 872, 909, 956
825C  86X01121
825H  AZW00182
826G  7LN00211, 603
988F 2ZR00285, 1658

8YG00259, 662, 1020
988G  BNH00712
988H  BXY01368
992D  7MJ00281
AP-1055D  FAC00415
BB621E  B8Z00201
CB-214E  21401319, 1534
CB-224E  22400444
CB-334D  DCZ00220
CB-334EII  C3A00369
CB-335E  C5F00115, 136, 140, 172, 179, 190
CB-434D  CNH00365, 599, 775
CB-534D  FGH00382, 466, 525
CB-564D  C6D00143
CB-634D  CDF00581
CB22  22001208
CB24 XT  24000766, 1076
CB24B  46700415
CB34  34500972
CB54  JLM00213, 659, 663, 705
CC24  24100181
CD54  J5R00109
CIPI OEM  0EM01125
CP-323C  6DM00567
CP-433E ASN00365, 675, 713, 716

BTY00305, 309-310, 315

CFK00098

CYE00088
CP-533E  ASM00206, 239
CP-563E BWE00257, 270, 276, 286, 310, 316

CNT00209, 421, 671, 852, 879, 911, 951, 998-999, 1071, 1297, 1501, 1504, 1530, 1554, 1613, 1615
CP-573E  ASY00111
CP-663E  DAF00240, 244, 247, 251-252
CP56  C5P00111-00112
CS-323C  DAR00371, 388
CS-423E AST00526, 573, 601, 652

BWG00193, 220, 291
CS-433E ASR00388, 407, 704, 972, 995, 998, 1002, 1060, 1063, 1081, 1106-1107, 1152, 1165, 1173

BTT00265, 306, 311, 329-330, 360, 363-364, 380, 383, 433-435, 441, 445, 454, 460, 468, 493, 514

CFP00171

DAC00176
CS-533E ASL01467, 1777, 2045, 2050, 2268, 3469

BZE00643, 710, 735, 806, 1046, 1068-1069, 1091, 1170, 1189, 1314, 1325, 1518, 2068

DAK00217, 272, 344, 585

TJL01996, 4302
CS-563C 4KN01100, 1464

4LN00601
CS-563D  9MW00165, 856, 887, 1267, 1316
CS-563E ASA00368, 429, 632, 699, 762, 807, 831, 902-903, 921-922, 989, 1096, 1235, 1305, 1324, 1331, 1376, 1406, 1408, 1449, 1505, 1599, 1618, 1656, 1680-1682, 1687, 1781

CNG00192, 357, 482, 857, 1243, 1641, 1829, 1843, 1866, 1929, 2053, 2056, 2204, 2216, 2256, 2258-2259, 2261, 2265, 2268, 2271, 2277, 2283, 2296-2297, 2304
CS-583E  DAJ00470, 485, 548
CS-663E  DAG00570, 602, 619, 648, 653, 658-659, 694
CS-683E  DAD00444
CS44  M4C00140
CS54  C5R00131, 350
CS56 C5S00156, 163, 845, 1200

FCS00129, 255, 428, 472, 475, 480
CS56B  L8H00193
CS64  C7F00133
CS76 CYX00192, 208, 218, 252, 307

JCS00120, 123, 174
D10R 3KR00787, 901, 1712

AKT00686
D350E  9LR00189
D350E II  2XW00323
D9R  8BL00732
PF-290  1XW00093
PF-300C  PFB00129-00130, 132, 188, 283, 342, 404, 428
PS-150C  FPS00525, 534, 742, 767, 910, 1236
PS-300C  PFS00219, 232-233, 273, 306, 308
PS-360B  9LS00060
PS-360C  PJF00388, 460
RM-350B  AXW00301
RR-250B  3RR00098
*******Group  7*******
320D FM LC  CYZ00204
325D MH FCR  RJK00147, 152, 157-158, 164, 167-170
325D MH HCR  C4H00211, 213, 215, 221, 223, 228, 230, 234
330D MH  PEL00176, 182, 184
330D MH FCR  LEM00220, 227-231, 238, 251
330D MH HCR  C5K00228
345C MH FCR  M2R00230, 239, 243, 252, 254, 303
345C MH HCR  D3S00301, 304
385C L MH  WAW00226-00227, 230
613G DBE00101, 103, 105-106

ESB00107, 123-125, 128
621G  DBB00231, 298, 347, 532, 629-631, 636, 638, 640
623G CES00518

DBC00286-00287, 300, 464, 485, 489-490, 507, 509-510, 518-519, 522
623H  DBF00104
627E 6EB00563

6GB00515, 626
627G AXF00711, 724

CEX00243, 260, 572

DBD00275, 410, 705, 762, 791, 793-794, 838, 852, 858, 866-868, 870-872, 876, 879, 889-890, 899, 903, 922, 927, 929-930
631G DEM00320

DFA00135, 179, 254, 343, 346, 348, 362
637E  1JB00709
637G AXT00333

DFJ00250, 265, 309, 329, 333, 345, 370-372, 374, 376, 379, 387, 391, 394-395, 398-399, 406-407, 410, 415, 417, 419-421
651E  4YR00420
657E 5YR00652

6TR00411
657G W1B00106, 111, 127, 132, 136, 143, 147

W1C00245, 254, 259, 282-283
725 AFX00659, 1189, 1608

B1L00905, 1139, 1157, 1159, 1180-1181, 1242, 1259, 1520, 1573, 1679, 1712, 1761, 1797, 1861, 1889-1891, 1936, 1980, 1982, 1994, 2002-2004, 2012, 2050-2051, 2061-2063, 2065, 2080, 2082-2083, 2086, 2090, 2112-2113, 2153, 2159, 2163, 2187, 2191-2194, 2198, 2201, 2207, 2217, 2222, 2246, 2255, 2272-2274, 2279-2281, 2289, 2292-2293, 2300, 2302, 2307, 2314-2315, 2317, 2320, 2334, 2339, 2348-2349, 2357-2360, 2369, 2373-2374, 2378, 2382, 2493
730 AGF00435, 763, 1094, 1178, 1271, 1376, 1458, 1461, 1487

B1M00368, 445, 540, 569, 575, 905, 1040, 1052, 1055, 1110, 1148, 1279, 1385-1386, 1566, 1571, 1681, 1708, 1716, 1722, 1806, 1810, 1881, 1916, 1928, 1954, 1960, 1963, 1974-1975, 1980, 1998, 2011-2012, 2047, 2073, 2139, 2214, 2230, 2234, 2245, 2263, 2270-2271, 2273-2274, 2292, 2297-2298, 2302, 2320, 2328, 2357-2358, 2361, 2366, 2369, 2381, 2403, 2414, 2420, 2423, 2428, 2433, 2436, 2440, 2442, 2453, 2455, 2459, 2471-2473, 2497, 2501, 2508, 2519-2520, 2529, 2538, 2540, 2544, 2547, 2554-2555, 2559-2560, 2562-2563, 2567-2568, 2572, 2579-2581, 2584, 2595, 2599, 2601-2603, 2607, 2610, 2613, 2645, 2649, 2652-2653, 2655, 2659, 2668, 2678-2679, 2692, 2702, 2704-2705, 2715, 2718-2719, 2722-2723, 2728, 2737-2738, 2742, 2748, 2751, 2755, 2759, 2776-2777, 2781, 2783, 2816, 2818, 2820-2821, 2837, 2840, 2842-2843, 3361
730EJ  B1W00283, 290, 342, 348, 352-354, 356-359, 361, 364-365
735 AWR00529, 534

B1N00313, 434-435, 584, 629, 1110, 1115, 1140, 1163, 1168, 1176, 1179-1180, 1184, 1264, 1274, 1282, 1284, 1294, 1303, 1310-1312, 1317, 1320-1321, 1323, 1339, 1344-1345, 1347-1348, 1359, 1361, 1363-1364, 1367
740 AXM00478, 1032, 1391, 1745, 1832

B1P00168, 263, 293, 301, 311, 538, 613, 1001, 1025, 1321, 1325, 1407, 2102, 2191, 2265, 2307, 2504, 2524, 2589, 2648, 2737, 2935, 2951, 3114-3115, 3178, 3182, 3222, 3362, 3387, 3536, 3792, 3806, 3914, 3948, 3974, 3977-3978, 3980, 4013, 4054, 4086, 4090, 4155, 4170, 4190, 4214, 4223, 4225, 4233, 4300, 4308-4310, 4343-4344, 4358, 4370, 4374, 4381-4382, 4384, 4406, 4485, 4515, 4519, 4565, 4570, 4582, 4585, 4598, 4605, 4622, 4629, 4671, 4686, 4696, 4767, 4781, 4786, 4788, 4804, 4827, 4829, 4838, 4845, 4867, 4887-4888, 4901, 4906, 4919, 4925, 4957, 4968, 4974, 4979, 4986, 4996, 4998-4999, 5007, 5020, 5025, 5050, 5080, 5091, 5094, 5096, 5104, 5114, 5134-5135, 5140, 5142, 5145, 5164-5165, 5173, 5179, 5181, 5187, 5199, 5202, 5219, 5223, 5225, 5230, 5260, 5285, 5305, 5311-5312, 5320, 5322, 5325, 5334, 5342, 5344-5346, 5374, 5380, 5382, 5388, 5395-5396, 5406, 5427-5429, 5439-5440, 5443, 5446, 5480, 5492, 5509, 5547, 6014, 6539
740EJ AZZ00333

B1R00157, 233, 345, 394, 410, 420, 446, 458, 493, 500-501
769D  BBB00572, 743
770  BZZ00077, 79-80, 105, 107, 174, 208, 239, 246-248, 259, 261, 289-290, 293-294, 300-301, 310, 324, 336, 350, 354, 363, 374, 376, 396-397, 405, 413, 420, 426-427, 430, 442, 449, 453-455, 457, 484-485, 487, 498, 508, 514, 516-517, 547, 550, 553, 560, 562, 567, 569, 571, 573-575, 577
772  RLB00307, 310, 370, 403, 430, 434-435, 440, 444, 481-482, 493, 506, 509, 528, 546-547, 551, 576, 580, 594, 596, 598, 601-603, 606
773D  7CS00301
773E  BDA00318, 383, 588, 592, 604, 897, 1070, 1084, 1160, 1219, 1223
773F  EED00368, 541, 588, 617, 623, 629, 665-666, 670, 695-696, 698, 710-711, 724, 726, 755, 759, 769, 818, 826, 840, 850, 854, 898, 900, 902, 907, 911, 928, 934, 980, 1001, 1009, 1011, 1016, 1018, 1022, 1052, 1071-1073, 1076, 1097, 1116
775D  8AS00217
775E  BEC00272, 557, 598, 607, 612, 654, 703-704, 796-797
775F  DLS00275-00276, 302, 350, 392, 436, 455, 457, 463, 504, 514, 545-546, 556, 582, 601, 608-609, 634-637, 670, 673-674, 693, 767, 773, 794, 846, 859, 910, 915, 929-930, 951, 956, 959, 996, 1002, 1031, 1048, 1053-1054, 1074, 1076, 1079-1080, 1086, 1098, 1303, 1311-1312
777C  4XJ00077, 999
777D 3PR00089, 572

AGC01003, 1477, 1731-1732, 2116, 2167, 2172, 2245, 2286, 2463
777F  JRP00456, 468, 478-479, 501, 542, 580, 587, 599, 601-602, 653, 676, 678, 690, 698, 727-728, 762-763, 765, 824, 937, 1022, 1066, 1078, 1123, 1183, 1187, 1197, 1200, 1216, 1225, 1251, 1257, 1259-1260, 1281, 1304, 1306, 1311, 1313, 1316, 1321, 1329, 1346, 1358, 1366, 1368, 1415, 1419, 1421, 1429, 1440, 1471, 1481, 1492, 1516, 1523, 1539, 1547, 1570, 1577, 1588, 1601, 1604, 1606, 1641, 1647, 1664, 1685, 1689, 1691, 1721, 1765, 1818, 1827, 1839, 1855, 1889, 1941, 1947, 1961, 1977, 1994, 2002, 2004, 2006-2007, 2019, 2031, 2042, 2075, 2089-2090, 2092, 2095-2096, 2099, 2101, 2107, 2109, 2114, 2120, 2174, 2193, 2206, 2223, 2265-2267, 2274, 2277
777F OEM  JXP00102-00103, 106, 117-118, 120, 124, 137-138, 140-141
814F  BXG00164, 171
815F  BKL00419, 711, 749, 803
815F 2  BYN00351, 385, 408-409, 414, 420, 434, 456, 458, 465, 486, 489, 494, 500-501, 518, 530, 532, 540, 545, 547, 549, 553, 563, 566, 568, 571, 573-574, 583, 586, 588-589
816F  BZR00202, 234, 244, 257, 272, 285, 287, 292, 294, 298, 302, 312, 314, 318-319, 325, 327-328, 330-332
824H  ASX00337, 360, 362, 368-369, 373-375, 380-381
825G II  AXB00431
825H  AZW00239, 244, 269, 272, 289, 292, 296, 302, 305, 311
826G II  AYH00646, 671
826H  AWF00222, 263, 362, 396, 424, 439, 471, 473, 485, 497, 524, 536, 548, 556-557, 569, 577, 579, 587, 597, 602, 76004
834H  BTX00218, 313, 318, 331, 380, 393, 403-404, 410, 419-420, 423-424, 1001
836G  BRL00354, 489
836H  BXD00244, 316, 346, 372, 384, 391, 450, 494, 497, 503, 629, 635, 656-657, 664, 677, 701, 720, 723, 729, 735, 742, 744, 748-750, 754, 759, 762, 769, 771-772, 785, 790-792, 795, 799, 803-804, 808, 1000-1001, 1003
844  2KZ00275
844H  BTW00155, 166, 186-187
854G 1JW00242

AMP00339
854K  22100295, 304, 314, 316, 321, 324, 337
988G  BNH00445, 983, 1226, 1231, 1597
988H  BXY00313, 335, 576, 668, 712-713, 744, 748, 882, 888, 936, 1000, 1006, 1103, 1302, 1429, 1453, 1921, 1924-1925, 1931, 1955, 1987-1988, 1990, 2024, 2084, 2092, 2112, 2120, 2137, 2183, 2240, 2297, 2306, 2322, 2347, 2367-2368, 2379, 2381, 2385, 2387, 2390-2391, 2393, 2402, 2423, 2428, 2438, 2440, 2444, 2459, 2461, 2463, 2468, 2474, 2478, 2492, 2500, 2504, 2508, 2520, 2523-2524, 2540, 2560, 2566, 2571, 2579-2581, 2593, 2596, 2612, 2631, 2655, 2658, 2666, 2669, 2689-2692, 2707, 2711, 2722, 2733, 2736, 2741, 2755, 2758, 2764, 2766, 2768-2769, 2774, 2781, 2786, 2788, 2793, 2816-2817, 2838, 2861, 2863, 2877, 2890, 2901, 2912-2913, 2916, 2925-2926, 2936-2937, 2939, 2943, 2946, 2950, 2958, 2965, 2969, 2974, 2978, 2981-2982, 2984, 2991, 2993, 2997, 3001, 3008, 3013, 3021, 4000, 4002-4003, 4007, 4010, 4012, 4016, 4020, 4027-4028, 4042-4043, 4635, 5002, 76001
990H  BWX00292, 337, 389, 415, 423, 435-436, 438, 451-453, 464, 476, 480, 485, 490, 493, 507
992G ADZ00483

AZX00333, 373, 385, 455, 471, 495, 553, 643, 677, 708, 719, 726, 824
994F  44200261, 271, 278-279
AP-1000D  EAD00268, 273, 275, 277, 283-284, 286-287, 289, 301, 306, 316, 322-323, 329, 336, 338, 358, 365, 368, 374
AP-1055D A6P00121, 123

FAC00438, 478, 590, 597, 599, 603, 605, 614, 616-617, 622, 626, 632, 635, 639, 642, 645, 650, 653, 665, 671, 673-674, 683, 696, 704, 709, 717, 725, 734-735, 740, 751, 756, 758, 762, 795, 800, 803, 806
AP-500E  JWK00103
AP-555E  A5D00100
AP-600D  TFZ00204, 211, 226, 228, 239, 241, 243, 245
AP-655D  GNZ00225-00226, 230, 246-247, 249, 262, 279-280, 287, 291-294, 301-306, 311, 316, 335, 342, 417
AP1000E  DKH00100
AP1055E  TJF00122
CB-434D  CNH00942
CB54  JLM00119, 204, 230, 724
CB64  DJM00103
CP-563C  5KN00170
CP-563D  9ZW00633
CP-663E  DAF00260
CP44  MPC00102, 105, 117, 119, 125, 132
CP56 C5P00168, 172, 180, 186, 188-189, 193, 195, 201, 203, 209-210, 215, 218, 220, 224, 245, 250, 254, 256, 259, 263, 265, 267, 272-273, 277, 282, 293, 298, 302, 309, 312, 324, 328, 339, 349-350, 355, 360, 367, 369, 377, 398, 403-404, 414, 418, 420-421, 424, 428, 442, 447, 452, 457, 469, 471, 473, 477, 491, 493, 548, 554

FCP00121, 126
CP64  C6P00105-00106, 108-109
CP76 C7L00160

JCP00111, 120, 122
CS-563E  ASA01312
CS-573E CEB00229

CNN00275-00276
CS-663E  DAG00661
CS44  M4C00101, 103-104, 146-147, 149, 250
CS54 C5R00105, 115-116, 147, 161-162, 172, 175, 179-181, 184, 188, 193-194, 196, 203, 205, 208-210, 218, 225, 237, 247, 289, 297, 302-303, 309-311, 321, 408, 464, 467, 473-474, 498

C5W00127-00128, 131, 139, 150, 172, 193, 201-202, 209, 211-213, 245, 312, 319, 356-357, 360, 375
CS56 C5S00103, 143, 210, 212, 253, 258, 260, 262-263, 265-268, 270, 277, 284, 286, 290, 294, 301-302, 306, 309, 313, 315, 344, 351, 356-357, 361, 364, 367, 369, 389, 391, 418, 429, 432, 434, 457, 463, 474, 477, 486, 488, 491, 493, 496, 499, 519, 527-528, 533, 536, 543, 553, 561, 568, 580, 582, 593, 598, 611, 617, 637, 640, 652-654, 665, 667, 683, 689, 695-697, 703, 706-710, 714, 717, 721, 724-726, 731, 744, 746, 749, 752, 761, 763, 768, 782, 789, 791-792, 798, 808-809, 820, 826, 828, 833, 840, 851, 853, 876, 946, 951, 953-954, 956, 1032, 1034, 1055, 1072, 1144

FCS00118, 125, 130, 132-133, 148, 158, 161, 181, 185, 193, 201, 243, 273, 285-287, 296, 320, 365, 382, 388, 403, 422, 484, 486, 494, 504, 843
CS56B  L8H00327, 788, 1260
CS64 C6S00102, 106-109, 124-125

C7F00105-00106, 125, 132, 140
CS74 C8F00346, 375, 540

C8S00111-00113, 115-116, 119-121
CS76 CYX00110, 114, 117, 130, 144, 147, 156, 166, 180, 183, 244, 265, 271, 288, 319, 384, 387, 390, 393, 395, 400-401, 435-436

JCS00117, 138, 140-145
D10R  AKT00352, 753
D11R  7PZ00364, 1033, 1137, 1180, 1393, 1458
D11R CD  AAF00252
D250E  5TN00807
D400E II  APF00323
D9T  RJS00333
M325C MH  PAN00273
M325D L MH KAY00281, 2000-2001, 2004-2005

KGG00231, 258-259, 287, 293, 301, 304, 306, 312, 314, 2000-2002
M325D MH  EDF00281, 287, 290, 309
PM-200  P1C00502, 524, 531, 539
PM-201  PNM00206, 252-253, 261
RM-300  BWR00225, 251, 382, 384, 387, 395, 404, 412, 420, 434, 456, 489
RM-500  ASW00230, 262, 284, 342, 360, 371
TH55 OEM  KCH22037
*******Group  8*******
623G  ARW00357, 369
637E  1JB00469
725  B1L02288, 2352
730  B1M02687, 2717, 2836
735  B1N01327
740  B1P01420
740B L4E02618

T4R00736
769D  5TR00386
770  BZZ00382, 486
772  RLB00492, 582, 590
773D  7CS00522, 524, 980
773E  BDA00374, 406
773F  EED00933, 976
775D  8AS00080, 219
777D 3PR00970, 1004

AGC00215, 1334, 1463, 1724, 2360
777F  JRP02271
816F  BZR00241, 296
825B  43N01310
825C  86X00572
825H  AZW00304
826H  AWF00554
834G  6GZ00202
988F  2ZR01674
988G  2TW00421
988H  BXY01459, 2358, 2389, 2434, 4474
992G  AZX00486
992K  H4C00279, 281, 290, 304, 307, 327-328, 336, 340, 375, 378-381, 396, 407, 436, 460
993K  Z9K00270, 289-290, 293, 296-298, 311-312, 321, 324, 327-329, 342-343, 350, 352, 360
AP-1055D  FAC00780
AP-655D  GNZ00242
CB64  DJM00438
CP56  C5P00211
CS54 C5R00292

C5W00461
CS56 C5S00376, 748, 824

FCS00507
D10N  3SK00705
D10R  3KR00578
D10T  RJG00198, 205, 306, 345, 371, 377, 419, 437, 481, 523, 541, 563, 589, 605, 668-670, 677, 711, 713, 733, 775, 811, 933, 947, 976, 1114, 1133, 1236, 1238, 1242, 1245, 1266, 1285, 1287, 1326, 1349, 1376, 1385-1386, 1389, 1473, 1480-1481, 1486, 1488, 1500, 1553, 1558, 1561, 1570, 1572, 1595, 1598, 1627, 1663, 1674, 1680, 1686, 1690-1691, 1698, 1715-1716, 1718, 1720, 1729, 1739-1740, 1745, 1754, 1767, 1773, 1789, 1804-1806, 1811, 1828, 1830, 1838, 1849, 1888-1889, 1892, 1903, 1907-1911, 1917-1918, 1924-1926, 1962, 1964, 1971, 1976, 1990, 1993, 1995, 2000, 2006-2007, 2009-2010, 2028, 2030, 2042, 2046-2047, 2052, 2070-2071, 2080-2082, 2090, 2092, 2107, 2110-2111, 2125, 2146-2147, 2150, 2168, 2170, 2541, 4070
D11T  GEB00163, 168, 174, 178, 192, 200, 203, 206, 208-210, 213, 224, 240, 256, 329, 348-349, 360-361, 364, 366-368, 379-381, 392, 394-395, 434, 438, 480, 500, 506, 510, 529, 543, 546, 551, 559, 562, 566-568, 574, 580, 582, 587, 591, 597, 711, 75003, 75010
D11T CD  TPB00171-00172, 176
D250E II  4PS00265
D400E II  APF00324
D9R 7TL01143

ABK00603, 838-839, 1096
D9T  RJS00126, 190, 382, 416, 449, 463, 485, 554-555, 671, 741, 905, 910, 932, 980, 985, 1008, 1024, 1047, 1061, 1076, 1079-1080, 1085, 1106, 1112, 1117, 1126, 1136, 1144, 1147, 1149, 1156-1157, 1160, 1192, 1205-1206, 1213, 1220, 1230, 1242, 1246, 1249, 1258, 1263, 1270-1271, 1298, 1309, 1312, 1316, 1328, 1339, 1341, 1349, 1352, 1379, 1394, 1406-1407, 1417, 1419, 1422, 1429-1430, 1432, 1456-1457, 1469, 78007
M325D L MH  KGG00289
*******Group  9*******
3054C  33424569
C2.2 C6M06857

GBE01424
C4.4 43300278, 280, 285

44428381
*******Group  10*******
C4.4 44405085, 7280

N4D01060
C6.6 TIER 3  66608864, 8885
*******Group  11*******
1006TAG  B6T01990
*******Group  12*******
226 B 3  MWD05612, 5667
226B  MJH02738, 3872, 5351, 11284, 11335
232B  SCH03670
236  4YZ06331
236B  HEN02853, 5818, 7152
236B 3  A9H00602, 945
242B  BXM00433, 1563, 1626, 1629, 5020, 5159
242B 3  SRS00949, 1940
246C  JAY00215, 1494, 4532, 4817, 5053
247B  MTL06367, 6418, 6802
248B  SCL01107
252B  SCP02203, 4969
257B  SLK01365, 7701
259B 3  YYZ00626-00627, 1194, 2045, 3674
259D  FTL04204, 4226, 4231
262B  PDT03292, 4012
262C  MST04242
268B  LBA01976
272C  RED02155, 2417
272D XHP  ETL00231
277  CNC00884
277C  JWF00468
279C  MBT01375, 1656, 1663
279C 2  KWB00227
287C  MAS01594
289C  JMP00244, 2344
289C 2  RTD01867
301.7D  LJH00836
301.8C  JSB03516, 3710, 5989, 6631
302.5C  GBB04518
303.5C CR  DMY00638, 2261, 2787, 3533
303C CR  BXT05307
304  NAD03163, 3795
304C CR  FPK02957, 3483, 3702, 6189
304D CR  TYK00180, 398, 666
304E 2 CR  CJ200477
304E CR  TTN00384
305  BMW00689
305.5D  FLZ00963-00964
305.5E CR  FKY00428, 458, 529
305C CR  HWJ02809, 2889, 3744, 3920, 3922, 3977, 4284, 4595-4597, 4600-4602
305D  XER00191, 1523, 1575, 1577
305E CR  XFA00690, 695, 1412, 2367
307C BCM01702

BNE01002, 1192, 1754, 1810
307D  DSG00128, 138
308C CR  KCX01174, 2293, 2295
308D CR FYC00290, 466, 608, 725, 749, 816, 843, 901-902, 982, 1061, 1290, 2454

GBT00166, 218, 220, 226, 234, 295
308E 2CR  TMX00453
308E CR  GBJ00396, 558, 1029
416C  1WR09836
416E CBD05984

MFG11690, 13359

SHA02978, 4420, 4469, 4728, 4882, 5075, 5279, 5876, 5878, 6176, 6294, 7082
416E ST  LMS00280-00281, 776
420D  FDP19343
420D IT  BLN11832, 11999, 12192, 12230, 12305, 12841
420E HLS01636, 1675, 1860, 3285, 6053, 6161, 6222, 6382, 6590, 6732, 6761, 6841, 6844, 6860, 6862, 6886, 6897, 7166, 7510, 7514, 8132, 8265

KMW00744, 933, 1131, 1529, 1807, 1814, 1859, 2087, 2460, 2465, 2854, 2883, 2914

PHC00191, 257, 348, 477, 490, 496, 503, 634, 644, 651, 670, 874, 938

PRA00208, 831, 1407
420E PL  DAN00402, 1332, 2266
420E ST  DJL01005, 1341, 2519, 2527, 2533, 3085, 3286, 3490, 3494-3495, 3584, 3596, 3601-3602, 3613, 3872, 3887
420F  LKH00446
420F IT  JWJ01000-01001, 1004
420F ST  SKR00168, 533, 1285, 1291, 1306-1307, 1317, 1345, 1782, 2105, 2298, 4295
422E  HBE01017
428D  BXC01438
428E DPH00485

SNL01761, 3171
428F  LBH02178, 3460
430D IT  BML05142, 5273, 5418
430E DDT00247, 408, 814

EAT00641, 1066, 1136

RLN00342

SCD00213, 328
430E IT  MXB00368
432E BXE01523-01524, 1537, 1884, 2424, 3044, 3047, 3049, 3490-3491, 3738

JBA00616, 1489

RXS00361, 463-464, 513
432F  LNR00206
434E FSH00577

SJL00501
902B  W8C01422
906  6ZS03341
908  TAR01176, 1191, 1513
908H 2  JRD02800
910  29D00071
910E/F 1SF01294

1YK02014

2SS00514
910G II  B9X00585, 1298
914G 9WM00323, 429

PDF00503, 1183, 1711
924F  7PN00683
924G DDA01706, 1951, 2084, 2398, 2402, 2405, 2442, 3275, 3323

RTA00977

WMB01347, 1444
924H HXC00289, 325, 390, 660, 805, 948, 950, 955, 959, 967-968, 975-976, 2541

JTM00213, 249, 256, 638, 728, 837, 839, 858-859

KLN00695
924H Z  PED00348, 448
924K  PWR01413, 1739, 3217
926  8NB01962
928G 7SR00885

DJD00738, 2020, 2293, 2929

WLG01185, 1240
928H BYD00293, 310, 388

CXK00858
930G TFW00230, 243, 878, 968, 972

TWR00367, 918, 1209, 1319, 1332, 1878, 1986, 2120, 2392, 2703, 2968, 3262, 3439
930H DHC00320, 322, 990, 1054, 1066, 1076, 1146, 1349, 1386, 1617, 1637, 1661, 3318, 3360

FTD00202, 714, 754, 867, 1096
938F  8SM00392
938G 6WS01213

8RS00447, 761
938G II B9Y00443, 748, 783

CRD02178, 2706

RTB00489, 2030
938K  SWL01397
D3G XL  CFC00963
D3K 2 XL  KFF00112
D3K LGP  LLL00218
D3K XL  FFF00254, 373-374, 518
D4G XL  HYD01105, 1149
D4K LGP  RRR00357
D4K XL  MMM00337, 392, 400, 406, 799
D5G LGP  RKG01256, 2846
D5G XL FDH01813

WGB01034, 2063, 3261, 3403, 3655, 3827
D5K 2 LGP  TRF00189
D5K LGP  YYY00207, 209, 247, 925
D5K XL  WWW00286, 315, 717, 798, 804, 923, 964-965, 967, 969, 1660
IT14G FWL00799-00800

KZN00760
IT24F  4NN00729, 735, 1225
IT28G  8CR03395, 3971
IT38G 7BS00613, 682, 723

JAN00119, 177, 189, 293, 419, 450, 520
IT38G II  CSX00579, 686, 700, 862
TH215  MHS00175
TH360B  SLE01413, 5168
TH407  TBY00115, 240-241, 247
TH414  TBZ00241, 408
TH460B  SLF02603
TH514  TBW00468, 731
TL1055  TBM00875, 991, 1000
TL1055C  KDE00699, 863, 865
TL1255  TBN00105, 268, 432, 520, 801, 846
TL642  TBK01337
TL943  TBL00692, 1226, 1250, 1637, 1640, 1719
TL943C  THH00425
*******Group  13*******
246C  JAY02985
246D  BYF01325, 1335, 1380-1381
299C  JSP00920
307D  DSG00193
416E  SHA01738
420E HLS05130, 5460, 5465, 5468, 8302, 8310

KMW00205, 273, 406, 1514, 2026, 2028, 2045, 2051, 2080, 2097, 3150

PHC00170, 174-175, 384, 646, 810

PRA00250, 367, 410, 516, 546, 859, 1129, 1145-1147, 1265
420E PL  DAN00363, 1097
420E ST  DJL02943
420F IT  JWJ02086, 2089
420F ST  SKR05237
430E EAT00799

RLN00212, 364

SCD00200, 203
430E IT  MXB00236, 244-245, 262, 284
430E ST  SWC00222
430F IT  RGS00456
432E  BXE00709
450E  EBL00158, 244, 286, 402-403
908H  LMD00778
914G  PDF01422
924G 3DZ00784

DDA00622, 624, 627, 641, 1327, 1492, 2063, 2109, 2356, 2868, 3553, 3678, 3794

WGX00327, 918, 1197, 1315

WMB00809, 940, 1284, 1515, 1523
924H HXC00400, 450, 605, 1118, 1185, 1352, 1367, 1875, 2321

JTM00262-00263, 617, 654, 706, 784-785, 929-930, 934, 946, 964

KLN00303, 466, 566, 607, 1282
924H Z  PED00537, 555, 622, 818
924K  PWR04396, 4751
928G  WLG01100
928H BYD00177, 296, 437, 485

CXK00468, 562
930G TFW00771, 805

TWR00805, 934, 1439, 2316, 2407, 2916, 2918, 3286, 3414, 3492
930H DHC00314, 860, 946, 982, 1124, 1186, 1254, 1313, 1318, 1604, 1640, 1731, 1859, 1878, 2050, 2439, 2618

FTD00653, 703, 796, 838, 844, 902, 994, 1124, 1148, 1157, 1248, 1256-1257, 1268, 1304, 1308
938G II B9Y00592, 760

CRD01826

PHN02186, 3522, 3528
938H JKM00178, 180, 226, 279, 283, 287, 290, 306, 313, 363, 368-369, 377, 409, 414, 417, 457, 477, 493, 505, 516, 541, 557, 564-565, 571, 575, 578-579, 585, 606, 612, 619, 648, 676, 697, 717-718, 720, 725, 735, 747, 749, 755, 772, 779, 807, 809, 813, 820, 834, 848, 850-851, 854, 858, 860-861, 867, 869-871, 877, 882, 886, 892-893, 895, 897, 899-902, 905, 907, 913, 917, 930, 943, 947, 952-953, 961, 975-976, 992, 995, 1002, 1010-1011, 1014

LKM00138, 148, 152, 157, 159, 162, 168, 175, 180, 186, 201, 203, 271, 277, 308-309, 364, 382, 392, 414, 421, 428, 457, 468, 473, 475, 492, 509, 535, 538, 540, 561, 571, 579, 586, 600, 615, 617, 625, 633-634, 640, 652, 1009, 1013-1014, 1019, 1068-1069, 1075, 1458

MCC00167, 180, 184, 190-192, 194, 196, 198, 202, 205-206, 210, 236-237, 270, 273

MJC00059, 74, 82, 88, 98, 106, 111, 113, 116, 122, 135, 150, 155, 159, 164, 167, 175, 183, 196-199, 202, 207, 228, 230, 234, 243, 246-248, 258, 260, 272, 275-276, 298, 302, 314-315, 330, 332, 341, 346, 351, 355, 382, 393, 396-397, 431, 435, 437-438, 441, 448, 466-467, 477, 481, 483, 486, 489, 494, 502, 504, 517, 524, 527, 539-541, 543, 547, 550, 557-558, 561, 572, 576, 579, 583, 588, 592, 599, 609, 614, 618, 621, 627, 631-632, 634, 648-650, 656, 672, 674, 677, 689-691, 703, 705, 711, 722-724, 728-730, 734, 737, 739, 754, 811-812, 814, 819-823, 831, 837, 843-844, 846-847, 851, 856, 871, 876, 879, 893-894, 902
938K  SWL01373
D3G LGP  BYR01650, 2023
D3G XL  JMH02109
D3K 2 LGP  KLL00168
D3K XL  FFF00102, 106, 372
D4G XL CFN00209, 378

HYD02338, 2404
D4K XL  MMM00130, 222, 307, 413, 415, 478-479, 482, 486, 554-556, 558, 653
D5G LGP  RKG02394
D5G XL  WGB04008
D5K 2 XL  KWW00224
D5K LGP JLF00198, 217-218

YYY00158, 281, 585
D5K XL  WWW00690, 829, 946, 990, 1634, 1636
IT28G  DBT00584, 782
IT38G 7BS00780, 921

JAN00278, 455, 502
IT38H  JNJ00151, 157, 159, 161-162, 166, 174, 182, 184, 195, 197, 199-200, 203, 213, 217, 229, 242, 264, 266, 268, 290-291, 296, 303-305, 307, 309, 318, 324-326, 331, 333, 341, 352, 354, 357, 368, 377, 399, 504, 600
*******Group  14*******
928G  6XR00437
938G II  CRD01655
938H JKM00764, 821-822

LKM00643

MJC00131, 173, 178, 556, 624, 675-676, 830, 838, 897
IT38H  JNJ00380

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 3363545 PL121 Satellite Radio
1 5263054 IPL240B Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 3363545 PL121 Satellite Radio
1 5263054 PL240B Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 3363545 PL121 Satellite Radio
1 5263054 PL240B Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 3363545 PL121 Satellite Radio
1 5323753 Cable As - 14-pin Svc Port (Alternate to 5323754/">532-3754
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 5323754/">532-3754)
1 5360072 Harness As - 9-Pin Y-Harness (Optional)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 5323754/">532-3754)
1 5416385 PL542 Cellular Radio Software
1 5429452 Harness As - 14-Pin Y-Harness (Optional)
1 5493131 PL542 Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
1 3363545 PL121 Satellite Radio
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
1 3363545 PL121 Satellite Radio
1 5263054 PL240B Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 7*******
1 3363545 PL121 Satellite Radio
1 5323753 Cable As - 14-pin Svc Port (Alternate to 5323754/">532-3754
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 5323754/">532-3754)
1 5360072 Harness As - 9-Pin Y-Harness (Optional)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 5323754/">532-3754)
1 5416385 PL542 Cellular Radio Software
1 5429452 Harness As - 14-Pin Y-Harness (Optional)
1 5493131 PL542 Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 8*******
1 3363545 PL121 Satellite Radio
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 9*******
1 3363545 PL121 Satellite Radio
1 5263054 PL240B Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 10*******
1 3363545 PL121 Satellite Radio
1 5323753 Cable As - 14-pin Svc Port (Alternate to 5323754/">532-3754
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 5323754/">532-3754)
1 5360072 Harness As - 9-Pin Y-Harness (Optional)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 5323754/">532-3754)
1 5416385 PL542 Cellular Radio Software
1 5429452 Harness As - 14-Pin Y-Harness (Optional)
1 5493131 PL542 Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 11*******
1 3363545 PL121 Satellite Radio
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 12*******
1 3363545 PL121 Satellite Radio
1 5263054 PL240B Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 13*******
1 3363545 PL121 Satellite Radio
1 5323753 Cable As - 14-pin Svc Port (Alternate to 5323754/">532-3754
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 5323754/">532-3754)
1 5360072 Harness As - 9-Pin Y-Harness (Optional)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 5323754/">532-3754)
1 5416385 PL542 Cellular Radio Software
1 5429452 Harness As - 14-Pin Y-Harness (Optional)
1 5493131 PL542 Cell Radio Field Install Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 14*******
1 3363545 PL121 Satellite Radio
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 1
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 2
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 3
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 4
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 5
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 6
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 7
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 8*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 8
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 9*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 9
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 10*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 10
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 11*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 11
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 12*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 12
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 13*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 13
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 14*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 14
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 1   Group Number 2   Group Number 3   Group Number 6   Group Number 9   Group Number 12  
 
There are 2 repair options in this rework procedure. Repair option #1 is to replace the existing PL121 satellite radio (P/N: 263-9088) with a new PL121 satellite radio (P/N: 336-3545). Repair option #2 is to replace the PL121 satellite radio with a PL240B cellular radio.

NOTE: Only perform one of these repair options.
.
 
********** Repair Option #1: Replace existing PL121 with a new PL121 (P/N: 336-3545) **********

Before going to the Customer Site:

1. Refer to Special Instruction REHS2365 Installation Guide for Product Link PL121SR and PL321, section ?Configure and Register Product Link PL121SR Radio and PL300 ECM?, subsections ?Configuring Installation Parameters (Radio Only)? and ?Registering the System?, for familiarity with the PL121 configuration and registration process.

Note: Cat Electronic Technician (Cat ET) 2019A must be used.

2. Review training materials available for the PL121 replacement, configuration, and registration processes, available at ?https://dealer.cat.com/connectivityoffer? under the tab for ?Technical Training?.

Note: Information provided here will have required training for this process through videos and detailed work instructions. Suggest printing the work instructions as a reference when performing the repair at the machine.

At the Machine (PL121):

Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product.

Note: If assistance if needed to replace, configure, or register the Product Link hardware, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2.

3. Using a Serial Service Cable, 245-7310, and USB-to-Serial Adapter, 370-8059, connect to the asset?s 3-pin PL121 Service Connector.

4. On the PC start Cat Electronic Technician (Cat ET) and connect to the PL121 using the ?Caterpillar Embedded Communications Adapter? setting.

5. In Cat ET click on the ?Information? menu and select the ?Product Status Report? menu item. Click the ?Create Report? button at the bottom of the screen.

Note: This step is critical to recording parameters for configuring and registering the new PL121 radio after hardware replacement.
.
 
6. Turn the key start switch and the disconnect switch to the OFF position.

7. Disconnect the 12-pin harness connector and the 2 antenna coaxial connectors from the PL121. Unbolt and remove the PL121 radio from the asset. Retain the mounting hardware for installing the new radio.

8. Install the new PL121 radio (P/N: 336-3545-xx) using the existing hardware. Connect the 12-pin harness connector and the 2 antenna coaxial connectors to the new PL121.

9. Turn the disconnect switch to the ON position. Turn the asset?s Key Switch on and reconnect Cat ET.

10. In Cat ET click on the ?Service? menu and select the ?Product Link Registration? menu item. Using the Product Status Report (PSR) created in step # 5 update the parameters as follows:

a. Machine Make Code: - Copy from the PSR ?DBS Machine Make Code?
b. Machine Serial Number: - Copy from the PSR ?Machine Serial Number?
c. Primary Dealer Code: - Select the Dealer Code for the dealer performing the repair
d. Confirmation Email Address: - Enter the email address where the confirmation email is get sent
e. Service Hour Meter Value: - Copy form the PSR ?Total Operating Hours?

11. In Cat ET click on the ?Service? menu and select the ?Configuration? menu item. Click on the ?Expand All? button at the bottom of the page. Using the Product Status Report (PSR) created in step # 5 compare and update as needed the parameters as follows:

a. Report Start Time
b. Operating Hours Report Configuration
c. Number of Daily Machine Location Messages Configuration
d. Position Report Minimum Location Change
e. Global Gram Enable Status
f. GPS Fix Validity Time Duration

Note: Registration of the device can take 15-60 minutes. It is recommended to monitor the machine to verify it does begin to communicate again. To confirm registration is complete monitor through Cat ET ?Status? tab. The PLM Registration status will change from ?Pending? to ?Registered?. If you see ?Failed? you need to review your settings and retry. Refer to RENR911, Troubleshooting section, for additional guidance.

12. Check with your PL Admin to confirm subscription of the new device to the machine.
.
 
********** Repair Option #2: Replace PL121 satellite Radio with PL240B Cellular Radio **********

Before going to the Customer Site:

1. Refer to M0081260 installation instructions for all tools required to perform the radio installation.

At the machine:

Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product.

2. Locate the existing Product Link PL121 device and completely remove prior to installing the Product Link PL240B radio system.

Note: Complete removal of an existing PL121 is required along with properly sealing and securing unused wiring. If the PL121 is left on-board and accidently re-enabled by the customer, or another service technician, then conflicting information will get sent from both the old and newly installed device to the back office.

Note: If assistance if needed to replace Product Link hardware, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2.

3. Perform M0081260 installation instructions in full for the Product Link radio system.

4. Make sure to follow the entire process until the device performs a successful communication check.

NOTE: The comm check will have to be performed from the back office through the Dealer Service Portal, as it cannot be done from the machine.

5. If the device is not communicating, refer to UENR6983 to troubleshoot the PL240B installation. Please complete a successful communication check before leaving the machine.

6. Power Up the machine and let it run. Registration can be done remotely using CAT Activate Phone application. Open Cat Activate and Scan the QR code or search the radio SN. Follow the setup steps on the CAT activate app to set Product ID and Subscription level. For additional instruction on using the CAT activate app please refer to M0077270.

Note: If subscription assistance is needed, the PL administrator may leverage Cat Connect Support services to subscribe assets. Please submit assets to be subscribed via email using the template below. The template is available for download at ?https://dealer.cat.com/connectivityoffer? under the Dealer Toolkit tab. Cat Connect Support can be reached via phone (866 228 2111 - toll free US & Canada or +1 513 830 1809 - international) or email (CatConnectSupport@cat.com).
 
 
Group Number 4   Group Number 7   Group Number 10   Group Number 13  
 
There are 2 repair options in this rework procedure. Repair option #1 is to replace the existing PL121 satellite radio (P/N: 263-9088) with a new PL121 satellite radio (P/N: 336-3545). Repair option #2 is to replace the PL321 satellite radio with a PL542 cellular radio.

NOTE: Only perform one of these repair options.
.
 
********** Repair Option #1: Replace existing PL121 with a new PL121 (P/N: 336-3545) **********

Before going to the Customer Site:

1. Refer to Special Instruction REHS2365 Installation Guide for Product Link PL121SR and PL321, section ?Configure and Register Product Link PL121SR Radio and PL300 ECM?, subsections ?Configuring Installation Parameters (Radio Only)? and ?Registering the System?, for familiarity with the PL121 configuration and registration process.

Note: Cat Electronic Technician (Cat ET) 2019A must be used.

2. Review training materials available for the PL121 replacement, configuration, and registration processes, available at ?https://dealer.cat.com/connectivityoffer? under the tab for ?Technical Training?.

Note: Information provided here will have required training for this process through videos and detailed work instructions. Suggest printing the work instructions as a reference when performing the repair at the machine.

At the Machine (PL121):

Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product.

Note: If assistance if needed to replace, configure, or register the Product Link hardware, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2.

3. Using a Serial Service Cable, 245-7310, and USB-to-Serial Adapter, 370-8059, connect to the asset?s 3-pin PL121 Service Connector.

4. On the PC start Cat Electronic Technician (Cat ET) and connect to the PL121 using the ?Caterpillar Embedded Communications Adapter? setting.

5. In Cat ET click on the ?Information? menu and select the ?Product Status Report? menu item. Click the ?Create Report? button at the bottom of the screen.

Note: This step is critical to recording parameters for configuring and registering the new PL121 radio after hardware replacement.
.
 
6. Turn the key start switch and the disconnect switch to the OFF position.

7. Disconnect the 12-pin harness connector and the 2 antenna coaxial connectors from the PL121. Unbolt and remove the PL121 radio from the asset. Retain the mounting hardware for installing the new radio.

8. Install the new PL121 radio (P/N: 336-3545-xx) using the existing hardware. Connect the 12-pin harness connector and the 2 antenna coaxial connectors to the new PL121.

9. Turn the disconnect switch to the ON position. Turn the asset?s Key Switch on and reconnect Cat ET.

10. In Cat ET click on the ?Service? menu and select the ?Product Link Registration? menu item. Using the Product Status Report (PSR) created in step # 5 update the parameters as follows:

a. Machine Make Code: - Copy from the PSR ?DBS Machine Make Code?
b. Machine Serial Number: - Copy from the PSR ?Machine Serial Number?
c. Primary Dealer Code: - Select the Dealer Code for the dealer performing the repair
d. Confirmation Email Address: - Enter the email address where the confirmation email is get sent

11. In Cat ET click on the ?Service? menu and select the ?Configuration? menu item. Click on the ?Expand All? button at the bottom of the page. Using the Product Status Report (PSR) created in step # 5 compare and update as needed the parameters as follows:

a. Report Start Time
b. Operating Hours Report Configuration
c. Number of Daily Machine Location Messages Configuration
d. Position Report Minimum Location Change
e. Global Gram Enable Status
f. GPS Fix Validity Time Duration

Note: Registration of the device can take 15-60 minutes. It is recommended to monitor the machine to verify it does begin to communicate again. To confirm registration is complete monitor through Cat ET ?Status? tab. The PLM Registration status will change from ?Pending? to ?Registered?. If you see ?Failed? you need to review your settings and retry. Refer to RENR911, Troubleshooting section, for additional guidance.

12. Check with your PL Admin to confirm subscription of the new device to the machine.
.
 
********** Repair Option #2: Replace PL321 satellite Radio with PL542 Cellular Radio **********

Before going to the Customer Site:

1. Refer to M0077632 installation instructions for all tools required to perform the radio installation.

Note: The PL542 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image 2.4.1.

Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image 2.4.2. If any differences are noticed then move sockets in the machine harness plug as needed in order to make the proper connections.

Note: A ?Product Link(TM) Pro Series PL542 Machine Compatibility Reference? is available showing for most machine models the necessary harness used for a PL542 installation. The web link is: ?https://dealer.cat.com/PL/PL542InstallationRef?. This link is case sensitive, so you will need to type in the link exactly as shown.
.
Image2.4.1
Image2.4.2
 
At the machine:

Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product.

2. Locate the existing Product Link PL321 device and completely remove prior to installing the Product Link PL542 radio system.

Note: Complete removal of an existing PL321 is required along with properly sealing and securing unused wiring. If the PL321 is left on-board and accidently re-enabled by the customer, or another service technician, then conflicting information will get sent from both the old and newly installed device to the back office.

Note: If assistance if needed to replace Product Link hardware, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2.

3. Perform M0077632 installation instructions in full for the Product Link radio system.

4. Make sure to follow the entire process until the device performs a successful communication check.

5. If the device is not communicating, refer to M0079294 to troubleshoot the PL542 installation. Please complete a successful communication check before leaving the machine.

6 Register the device using CAT Activate Phone application. Open Cat Activate and Scan the QR code or search the radio SN. Follow the setup steps on the CAT activate app to set Product ID and Subscription level. For additional instruction on using the CAT activate app please refer to M0077270.

Note: If the Product ID or the Machine SN is not set on the device, the device will register as its own Serial number.

Note: If subscription assistance is needed, the PL administrator may leverage Cat Connect Support services to subscribe assets. Please submit assets to be subscribed via email using the template below. The template is available for download at ?https://dealer.cat.com/connectivityoffer? under the Dealer Toolkit tab. Cat Connect Support can be reached via phone (866 228 2111 - toll free US & Canada or +1 513 830 1809 - international) or email (CatConnectSupport@cat.com).

7. The PL542 radio device may not have the latest software on-board. Please use Caterpillar's Product Support Customer Relations Management (PSCRM) system to create a ?System Technology? event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use ?FOTA Request? and the PL542 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to Caterpillar.
 
 
Group Number 5   Group Number 8   Group Number 11   Group Number 14  
 
Before going to the Customer Site:

1. Refer to Special Instruction REHS2365 Installation Guide for Product Link PL121SR and PL321, section ?Configure and Register Product Link PL121SR Radio and PL300 ECM?, subsections ?Configuring Installation Parameters (Radio Only)? and ?Registering the System?, for familiarity with the PL121 configuration and registration process.

Note: Cat Electronic Technician (Cat ET) 2019A must be used.

2. Review training materials available for the PL121 replacement, configuration, and registration processes, available at ?https://dealer.cat.com/connectivityoffer? under the tab for ?Technical Training?.

Note: Information provided here will have required training for this process through videos and detailed work instructions. Suggest printing the work instructions as a reference when performing the repair at the machine.

At the Machine (PL121):

Note: While onsite conduct a TA1 technical inspection using the Cat Inspect smartphone application or equivalent dealer inspection tool. See ?https://dealer.cat.com/catinspect? for more information on the Cat Inspect product.

Note: If assistance if needed to replace, configure, or register the Product Link hardware, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2.

3. Using a Serial Service Cable, 245-7310, and USB-to-Serial Adapter, 370-8059, connect to the asset?s 3-pin PL121 Service Connector.

4. On the PC start Cat Electronic Technician (Cat ET) and connect to the PL121 using the ?Caterpillar Embedded Communications Adapter? setting.

5. In Cat ET click on the ?Information? menu and select the ?Product Status Report? menu item. Click the ?Create Report? button at the bottom of the screen.

Note: This step is critical to recording parameters for configuring and registering the new PL121 radio after hardware replacement.
.
 
6. Turn the key start switch and the disconnect switch to the OFF position.

7. Disconnect the 12-pin harness connector and the 2 antenna coaxial connectors from the PL121. Unbolt and remove the PL121 radio from the asset. Retain the mounting hardware for installing the new radio.

8. Install the new PL121 radio (P/N: 336-3545-xx) using the existing hardware. Connect the 12-pin harness connector and the 2 antenna coaxial connectors to the new PL121.

9. Turn the disconnect switch to the ON position. Turn the asset?s Key Switch on and reconnect Cat ET.

10. In Cat ET click on the ?Service? menu and select the ?Product Link Registration? menu item. Using the Product Status Report (PSR) created in step # 5 update the parameters as follows:

a. Machine Make Code: - Copy from the PSR ?DBS Machine Make Code?
b. Machine Serial Number: - Copy from the PSR ?Machine Serial Number?
c. Primary Dealer Code: - Select the Dealer Code for the dealer performing the repair
d. Confirmation Email Address: - Enter the email address where the confirmation email is get sent

11. In Cat ET click on the ?Service? menu and select the ?Configuration? menu item. Click on the ?Expand All? button at the bottom of the page. Using the Product Status Report (PSR) created in step # 5 compare and update as needed the parameters as follows:

a. Report Start Time
b. Operating Hours Report Configuration
c. Number of Daily Machine Location Messages Configuration
d. Position Report Minimum Location Change
e. Global Gram Enable Status
f. GPS Fix Validity Time Duration

Note: Registration of the device can take 15-60 minutes. It is recommended to monitor the machine to verify it does begin to communicate again. To confirm registration is complete monitor through Cat ET ?Status? tab. The PLM Registration status will change from ?Pending? to ?Registered?. If you see ?Failed? you need to review your settings and retry. Refer to RENR911, Troubleshooting section, for additional guidance.

12. Check with your PL Admin to confirm subscription of the new device to the machine.
 
 

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE CRIMP OF CABLE LUGS ON CERTAIN 3516E GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE CRIMP OF CABLE LUGS ON CERTAIN 3516E GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE LATEST MACHINE AND MONITOR SOFTWARE ON CERTAIN 320, 323, 330, AND 336 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE LATEST MACHINE AND MONITOR SOFTWARE ON CERTAIN 320, 323, 330, AND 336 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE FRONT WHEEL BRAKE COOLING PORTS AND BRAKE COOLING TUBE ASSEMBLIES ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING THE FRONT WHEEL BRAKE COOLING PORTS AND BRAKE COOLING TUBE ASSEMBLIES ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC CABINET ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE HYDRAULIC CABINET ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE WIRING GP (1G1U) ON CERTAIN 3512C HD AND 3516E GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE WIRING GP (1G1U) ON CERTAIN 3512C HD AND 3516E GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR END OIL SEAL ON CERTAIN 320 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR END OIL SEAL ON CERTAIN 320 EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING GENERATOR GUARDS ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING GENERATOR GUARDS ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL LINE COVERS ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL LINE COVERS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING WELDS IN THE CENTER SECTION OF THE FRAME ASSEMBLY ON CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING WELDS IN THE CENTER SECTION OF THE FRAME ASSEMBLY ON CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CW QUICK COUPLER VALVE ON CERTAIN 320 AND 320GC EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CW QUICK COUPLER VALVE ON CERTAIN 320 AND 320GC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE INJECTORS ON A CERTAIN C13 INDUSTRIAL ENGINE PRODUCT SUPPORT PROGRAM FOR REPLACING THE INJECTORS ON A CERTAIN C13 INDUSTRIAL ENGINE
PRODUCT SUPPORT PROGRAM FOR REPLACING INJECTORS ON CERTAIN C11 AND C13 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING INJECTORS ON CERTAIN C11 AND C13 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK PL121 SATELLITE RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK PL121 SATELLITE RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REWORKING FRAME ASSEMBLY FRONT AND REAR PEDESTAL WELDS ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING FRAME ASSEMBLY FRONT AND REAR PEDESTAL WELDS ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN 320, 323, AND 336 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN 320, 323, AND 336 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A LONGER SPACER ON CERTAIN C175-16 AND C175-20 LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING A LONGER SPACER ON CERTAIN C175-16 AND C175-20 LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE AND AFTERTREATMENT SOFTWARE AND POSSIBLY REPLACING EXHAUST PLATES ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE AND AFTERTREATMENT SOFTWARE AND POSSIBLY REPLACING EXHAUST PLATES ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING HYDRAULIC TANK MOUNTING BRACKET WELDS ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING HYDRAULIC TANK MOUNTING BRACKET WELDS ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMMON RAIL FUEL PUMP ON CERTAIN C9.3 MARINE GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMMON RAIL FUEL PUMP ON CERTAIN C9.3 MARINE GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW ENGINE FLASH FILE ON CERTAIN C9.3 MARINE GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW ENGINE FLASH FILE ON CERTAIN C9.3 MARINE GENERATOR SETS
Replacement Procedure: Replacement Procedure:
679921 Tee In 1W4446 And 9Y3300 Prelube Pump Oil Lines Groups (An Attachment) 679921 Tee In 1W4446 And 9Y3300 Prelube Pump Oil Lines Groups (An Attachment)
Remanufactured Fuel Injection Nozzles Remanufactured Fuel Injection Nozzles
Timing Specifications In Fuel Setting And Related Information Microfiche Is Not Correct Timing Specifications In Fuel Setting And Related Information Microfiche Is Not Correct
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