PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN C15 GENSET ENGINES (320KW TO 500KW) WITH ENGINE RPM INSTABILITY AND WHITE SMOKE
Usage:
REBE6797-02
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| 11Feb2011 |
| (Revised 17May2011) |
U-55
A-43
D-48
O-50
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN C15 GENSET ENGINES (320KW TO 500KW) WITH ENGINE RPM INSTABILITY AND WHITE SMOKE |
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| 1901 1920 | PS51984 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51984" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 11Feb2011 (Revised 28Feb2011) Service Letter. Changes have been made to the Affected Product and Parts Needed. |
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TERMINATION DATE |
| 29Feb2012 |
PROBLEM
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| Certain C15 Gensets (320kW to 500kW) that are at a higher altitude, low ambient temp, or both, have exhibited engine RPM instability/surging and white smoke related to software. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C15 | C5E00125-03007, 3010-3140, 3142-3143, 3145-3148, 3150-3158, 3161 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3771479 | SOFTWARE GP-ELEK |
| 1 | 3771480 | SOFTWARE GP-ELEK |
ACTION REQUIRED
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| Use TMI or SISWeb to identify and confirm the correct software part number for the engine being updated. Flash the engine Electronic Control Module (ECM) with the appropriate 377-1479 Software or 377-1480 Software, or newer. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 0.6-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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