PRODUCT SUPPORT PROGRAM FOR INSTALLING A SHIELD FOR THE TEMPERATURE CONTROL MODULE ON CERTAIN 793F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSTALLING A SHIELD FOR THE TEMPERATURE CONTROL MODULE ON CERTAIN 793F OFF-HIGHWAY TRUCKS

Usage:

TEBE6755-00

06Oct2017


E500

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING A SHIELD FOR THE TEMPERATURE CONTROL MODULE ON CERTAIN 793F OFF-HIGHWAY TRUCKS

135V 7610
PS90760
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS90760" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Oct2019

PROBLEM

On certain 793F Off-Highway Trucks the location of the Temperature Control Module (TCM) makes it susceptible to water intrusion. Moisture can enter the electrical connectors from around the wires and connector seal during high pressure washing of the machine.

AFFECTED PRODUCT

Model Identification Number
793F  SSP00394, 471, 612, 672-673, 693, 696, 767-769, 784, 842, 861-862, 875

PARTS NEEDED

Qty

Part Number Description
1 4D7794 CLIP
4 6V3940 BOLT-HEX HEAD
5 8T4121 WASHER-HARD
4 8T4136 BOLT-HEX HEAD
1 8T4137 BOLT-HEX HEAD
4 9M1974 WASHER-HARD
2 9X6165 WASHER
6 9X8243 TUBE-BULK
1 1258534 PLATE AS.
1 2042281 STRAP-CABLE
1 2048000 MOUNT-TIE WRAP
1 2829886 KIT-PLUG CONN
5 3114859 TUBE-BULK
1 3412409 MODULE GP-TEMP (After Failure Only)
1 3501571 BRACKET AS
4 3519309 TUBE-BULK
1 4633805 GROMMET AS-WRG
1 4633807 NUT-HEX
2 4889164 BRACKET AS
2 4889165 BRACKET AS
1 5060664 HARNESS AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Inspection the machine to determine if program is applicable. Only machines with the following Electric Thermostat Valve Groups 387-8212, 443-6053, 387-8213, 442-8888, 494-2623, and 494-2624 that utilize the 391-1393 Motor Group are compatible with the additional shield.

This program DOES NOT cover the cost to update machines to latest Electric Thermostat Valve Group.

For shield installation instructions please refer to Special Instruction, REHS9683.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-55000 hrs,
0-94 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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