PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING OIL TANK ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING OIL TANK ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

Usage:

TEBE0339-00

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04Sep2013

N016

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Containment - After Failure Only (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING OIL TANK ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
5056		PS61229

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NOTE:

This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:

When reporting the repair, use "PS61229" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Sep2015

PROBLEM

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The steering oil tanks on certain 795F AC Off-Highway Trucks can bulge, causing damage to the tank and tank mounted components.

AFFECTED PRODUCT

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Model	Identification Number
795F AC	ERM00173-00178, 183, 190, 202-204, 228, 232-233, 249, 251-254, 259

PARTS NEEDED

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Qty	Part Number	Description
4	2M9780	SEAL-O-RING
1	4J0527	SEAL-O-RING
1	4J8251	GROMMET
18	5H6005	SEAL-O RING
4	6J1080	GROMMET
1	6J2419	SEAL-O RING
3	6K6307	SEAL-O-RING
2	6V4590	SEAL-O RING
3	6V5101	SEAL-O-RING
1	8F0212	SEAL-O RING
2	8T3298	SEAL-RECTANGULAR
1	1023482	GASKET
1	1039603	GLASS-OIL LEVEL
4	1241859	SEAL-O-RING
1	2147566	SEAL-O-RING-STOR
1	2147568	SEAL-O-RING-STOR
1	2287089	SEAL-O-RING-ORFS
1	2287090	SEAL-O-RING-ORFS
3	2287092	SEAL-O-RING-ORFS
3	2287093	SEAL-O-RING-ORFS
4	2352475	SEAL-RECTANGULAR
1	2352479	SEAL-RECTANGULAR
3	2352482	SEAL-RECTANGULAR
2	2385081	SEAL-O-RING-STOR
6	2385082	SEAL-O-RING-STOR
1	2385084	SEAL-O-RING-STOR
1	2459740	GASKET
1	3567423	BREATHER-TANK
1	3629601	TANK AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 5% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary.

If the existing tank fails, replace the steering oil tank and the associated components.

Reference KENR8727-04 for the removal, disassembly, assembly and installation of the steering oil tank.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-10000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
10001-12000 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 54.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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