PRODUCT IMPROVEMENT PROGRAM FOR UPGRADING SOFTWARE ON CERTAIN 3508B, 3512B, AND 3516B MARINE ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR UPGRADING SOFTWARE ON CERTAIN 3508B, 3512B, AND 3516B MARINE ENGINES

Usage:

SEBE8711

March 25, 2004
U-87
O-70
TM-2

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR UPGRADING SOFTWARE ON CERTAIN 3508B, 3512B, AND 3516B MARINE ENGINES
7620		PI10297

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI10297" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI10297" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

PROBLEM

The ECM software needs to be upgraded on certain 3508B, 3512B, and 3516B Marine Engines. The ECM does not detect Air Shutoff Switches, which will not allow the shutoffs to function, nor be able to detect malfunction, which will result in a potential fire hazard. Also, new software eliminates undesired starter engagement during an OFF/RESET operation.

AFFECTED PRODUCT

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Model	Identification Number
3508B	S2E100-104
3512B	S2L100-108 S2M100, 101
3516B	S2X100-105

PARTS NEEDED

No parts needed.

ACTION REQUIRED

Reflash the existing primary and secondary software consistent with the attached matrix. Air shutoff installed/not installed no longer exists. Instead we ask for the configuration parameter "Air Shutoff Detect" to the following: 4096-installed or 4352-not installed. For CAT Electronic Technician version (ET), 2003B, you will need to program the code. For ET 2004A, the parameter is not flexed and will show up as installed/not installed.

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Ser No	RTS	Original Primary	Original Secondary	New Primary	New Secondary
S2X100	4-Aug-03	2385177	2385178	2501404	2501405
S2X101	18-Aug-03	2385177	2385178	2501404	2501405
S2E100	21-Aug-03	2319985	2319986	2501408	2501409
S2E101	26-Aug-03	2319985	2319986	2501408	2501409
S2X102	16-Oct-03	2385177	2385178	2501404	2501405
S2X103	17-Oct-03	2385177	2385178	2501404	2501405
S2X104	12-Nov-03	2385177	2385178	2501404	2501405
S2X105	13-Nov-03	2385177	2385178	2501404	2501405
S2M100	14-Nov-03	2319973	2319974	2476360	2476361
S2E102	17-Nov-03	2319929	2319930	2501402	2501403
S2M101	17-Nov-03	2319973	2319974	2476360	2476361
S2L100	18-Nov-03	2319989	2319990	2476372	2476373
S2E103	19-Nov-03	2319929 or 2476324	2319930 or 2476325	2501402	2501403
S2L101	19-Nov-03	2319969 or 2476356	2319970 or 2476357	2501406	2501407
S2E104	21-Nov-03	2319985 or 2476368	2319986 or 2476369	2501408	2501409
S2L102	24-Nov-03	2319969 or 2476356	2319970 or 2476357	2501406	2501407
S2L103	25-Nov-03	2319969 or 2476356	2319970 or 2476357	2501406	2501407
S2L104	26-Nov-03	2319969 or 2476356	2319970 or 2476357	2501406	2501407
S2L105	5-Dec-03	2319969 or 2476356	2319970 or 2476357	2501406	2501407
S2L106	8-Dec-03	2319969 or 2476356	2319970 or 2476357	2501406	2501407
S2L107	9-Dec-03	2319969 or 2476356	2319970 or 2476357	2501406	2501407
S2L108	10-Dec-03	2319969 or 2476356	2319970 or 2476357	2501406	2501407

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	1.0	0	0	0	0
NOTE: This is a 1.0-hour job. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)
(2-Rework Procedure)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR UPGRADING SOFTWARE

MODELS INVOLVED - CERTAIN 3508B, 3512B, AND 3516B MARINE ENGINES

Dear Caterpillar Product Owner:

New software needs to be installed on the products listed below. The ECM does not detect Air Shutoff Switches, which will not allow the shutoffs to function, nor be able to detect malfunction, which will result in a potential fire hazard. The new software eliminates undesired starter engagement during an OFF/RESET operation. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.Please refer the dealer to their Service Letter dated March 25, 2004 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to March 25, 2004 Service Letter