Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
Termination Date
May 31, 1999Problem
The Remanufactured cylinder packs, short blocks, long blocks, and engines (within the date code or serial number ranges listed under Action Required) need to be removed from Parts Stock.
Action Required
Inspect your inventories of the following parts and remove those items manufactured within the affected date code and serial number ranges from Parts Stock as soon as possible.
Cylinder Packs:
- 0R-3757 12/08/98 to 1/15/99
- 0R-4281 12/14/98 to 1/15/99
- 0R-4487 12/16/98 to 1/15/99
- 0R-8320 12/09/98 to 1/15/99
- 0R-8333 12/07/98 to 1/15/99
- 0R-8913 12/16/98 to 1/15/99
- 0R-8915 12/08/98 to 1/15/99
- 0R-9424 12/08/98 to 1/15/99
- 0R-3782 1/13/99 to 1/15/99
- 0R-3783 12/09/98 to 1/15/99
- 0R-4178 12/10/98 to 1/15/99
- 0R-4515 12/09/98 to 1/15/99
- 0R-4281 12/14/98 to 1/15/99
Explanation of date coding for Cylinder packs: The date code is located on the tamper resistant part number label attached to the box. The date code is formatted as DDMMYYXXX (for example: a box marked with a date code of 1512980HL would indicate a part manufactured on December 15th, 1998 at plant number 0HL).
Long and Short Blocks:
- 0R4282 12/23/98 to 1/15/99
- 0R8323 12/23/98 to 1/15/99
- 0R9207 12/23/98 to 1/15/99
- 0R9208 12/23/98 to 1/15/99
- 0R4408 12/23/98 to 1/15/99
- 0R3752 12/23/98 to 1/15/99
- 0R4409 12/23/98 to 1/15/99
- 0R4814 12/23/98 to 1/15/99
- 0R4815 12/23/98 to 1/15/99
- 0R8323 12/23/98 to 1/15/99
Explanation of date coding for Short and Long Blocks:
The date code is stamped on both the top and the end of the crate. The date code is formatted as MMDDYY (for example: a box marked with a date code of 010699 would indicate a part manufactured on January 6th, 1999).
Engines:
- 0R4697 S/N 7XC10065 THRU 7XC10083, 7XC10090 THRU 7XC10097
- 0R4696 S/N 7XC10084, 7XC10086 THRU 7XC10089
- 0R8700 S/N 4AS00277
- 0R8699 S/N 4AS00280
- 0R4696 S/N 7XC10084, 7XC10086 THRU 7XC10089
Service Claim Allowances
Submit one claim for all Remanufactured cylinder packs, short blocks, long blocks, and engines removed from Parts Stock.
NOTE: TEPS/MEPS dealers are reimbursed for recalled Parts Stock by returning the affected Parts Stock to their administering Caterpillar dealer for replacement.
Parts Disposition
U.S. and Canadian Dealers
Any parts removed from Parts Stock should be returned in your next core shipment. PLEASE IGNORE THE NORMAL 15 DAY HOLDING PERIOD REQUIREMENT. Cylinder packs should be consolidated in a case by themselves, if quantities warrant. The case should be marked PI7413. All parts returned must be accompanied by a Core Credit Request (CCR) form and should be marked "warranty". This will ensure 100% core credit for the returned parts.
All items removed from Parts Stock should be returned to:
501 Cardinal Drive
Corinth, MS 38834
All Other Dealers
Handle the parts in accordance with your Warranty Bulletin on Remanufactured Engines and Components, refer to the topic "Disposition of the Core Under Warranty"