PRODUCT IMPROVEMENT PROGRAM FOR ADJUSTING THE FRONT AXLE STOP WHICH MAY BE MISALIGNED ON CERTAIN 420D IT, 430D AND 430D IT BACKHOE LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR ADJUSTING THE FRONT AXLE STOP WHICH MAY BE MISALIGNED ON CERTAIN 420D IT, 430D AND 430D IT BACKHOE LOADERS

Usage:

SEBE9210

June 10, 2005
U-184
A-139

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR ADJUSTING THE FRONT AXLE STOP WHICH MAY BE MISALIGNED ON CERTAIN 420D IT, 430D AND 430D IT BACKHOE LOADERS
7054 3282 4304 3278		PI10371

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI10371" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI10371" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

PROBLEM

The front axle may not be properly aligned with the axle oscilation stop and may come into contact with the frame rail on certain 420D IT, 430D and 430D IT Backhoe Loaders. The axle could also pinch the steering lines causing loss of steering.

AFFECTED PRODUCT

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Model	Identification Number
420D IT	BLN11609, 11619, 11626, 11638, 11644-11651, 11653, 11656, 11657-11670, 11672-11683, 11685-11687, 11689-11695, 11697, 11702, 11707, 11712-11716, 11732, 11733, 11735-11739, 11742-11744, 11746, 11747, 11749-11755, 11759, 11760, 11763, 11765, 11767, 11771-11787, 11789-11791, 11797, 11806, 11809, 11813, 11817-11822, 11824, 11830-11835, 11919, 11922, 11923, 11936-11940, 11947-11968, 11973, 11975, 11976, 11980, 11990-11999, 12002, 12015, 12018, 12021, 12023, 12027, 12030-12039, 12041-12058, 12063-12065, 12067-12073, 12075, 12085
430D	BNK6498
430D IT	BML5117-5127, 5133-5141, 5143-5145, 5147-5152, 5157, 5158, 5167-5169, 05189, 5193-5201, 5203, 5212

PARTS NEEDED

There are no parts needed for this program.

ACTION REQUIRED

See the attached Rework Procedure.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	2.5	0	0	0	0
NOTE: This is a 2.5- hour job. NOTE: $50 US Dollars will be a allowed for the dealer fabrication of the front stop. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)
(2-Rework Procedure)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR ADJUSTING THE FRONT AXLE WHICH MAY BE MISALIGNED

MODELS INVOLVED - 420D IT, 430D AND 430D IT BACKHOE LOADERS

Dear Caterpillar Product Owner:

The front axle needs to be adjusted on the products listed below. The front axle may be misaligned causing the front axle to come into contact with the frame rail, pinching the steering lines and causing loss of steering. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated June 10, 2005 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to June 10, 2005 Service Letter

Rework Procedure