PRODUCT SUPPORT PROGRAM FOR REPAIRING BOOM CRACKS LOCATED AT THE TOP WELD ON CERTAIN 416D, 420D, 420D IT, 430D, AND 430D IT BACKHOE LOADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPAIRING BOOM CRACKS LOCATED AT THE TOP WELD ON CERTAIN 416D, 420D, 420D IT, 430D, AND 430D IT BACKHOE LOADERS

Usage:

SEBE9189-02

May 18, 2005
(Revised May 2007)
U-163
A-122
O-136


 
After failure only

PRODUCT SUPPORT PROGRAM FOR REPAIRING BOOM CRACKS LOCATED AT THE TOP WELD ON CERTAIN 416C, 416D, 420D, 420D IT, 426C, 430D, 430D IT, AND 436C BACKHOE LOADERS

6501
PS50944
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS50944" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the May 18, 2005 (Revised October 2005) Service Letter. Changes have been made to the Termination Date, Action Required, and Service Claim Allowances.

TERMINATION DATE

May 31, 2008

PROBLEM

The booms on certain 416C, 416D, 420D, 420D IT, 426C, 430D, 430D IT, and 436C Backhoe Loaders may develop cracks between the side plate to upper plate in the "admiral hat" area. It appears to be a weld quality issue.

AFFECTED PRODUCT

Model Identification Number
416C 4ZN16044-99999

1WR8166-99999

416D BFP001-99999
420D FDP001-99999
420D IT BLN001-99999
426C 6XN3616-99999

1YR1517-99999

1MR956-99999

1CR864-99999

430D BNK001-99999
430D IT BML001-99999
436C 8TN925-99999

2AR01604-99999

1PR01599-99999

1FR01416-99999

PARTS NEEDED

There are no parts needed for this program.

ACTION REQUIRED

To fix a crack in the effected area, first blow out the old weld and examine the gap between the top plate and the side plate. A normal gap is 1mm to 2mm. If the gap is 4mm or greater, contact Backhoe Product Support, see below. A double pass weld is recommended.
David Council
Phone: 919-550-3051

Email: Council_David_N@cat.com

Or

Chris Wieland

Phone: 919-550-1415

Email: Wieland_Christopher_A@cat.com

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-2500 hrs or 0-24 months
100%
6.0
0
0
0
0
2501-5000 hrs or 24-48 months
33.3%
3.0
0
0
50%
3.0
NOTE: This is a 6.0?hr job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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