PRODUCT SUPPORT PROGRAM FOR IMPROVING THE UPPER AND LOWER HITCHES ON CERTAIN 834G, 836G, AND 988G WHEEL LOADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR IMPROVING THE UPPER AND LOWER HITCHES ON CERTAIN 834G, 836G, AND 988G WHEEL LOADERS

Usage:

SEBE9180-01

May 13, 2005
(Revised June 2006)
U-154
A-115
D-126
O-130


 
After failure only

PRODUCT SUPPORT PROGRAM FOR IMPROVING THE UPPER AND LOWER HITCHES ON CERTAIN 834G, 836G, AND 988G WHEEL LOADERS

7057 7100
PS50919
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS50919" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the May 13, 2005 Service Letter. Changes have been made to the Service Claim Authorizations table.

TERMINATION DATE

May 31, 2008

PROBLEM

Wear can occur in the upper and lower hitches on certain 834G, 836G, and 988G Wheel Loaders at high hours in some heavy payload applications.

AFFECTED PRODUCT

Model Identification Number

*****************Group 1 ****************

834G 6GZ001-99999

BPC001-99999

988G BNH001-99999

2TW001-99999

*****************Group 2 ****************

836G 7MZ001-99999

BRL001-99999

PARTS NEEDED

Qty

Part Number

Description

*****************Group 1 ******************

2 6D7690 CUP-ROLLER B
1 3K6401 SHIM
2 7K9212 SEAL-PIN
1 9K0721 SHIM-PACK
1 9K0803 SPACER
2 5P2525 CUP-RLR BEARING
2 5P2673 SEAL-PIN
2 5P3723 CONE-RLR BEARING
2 5P9769 CONE-RLR BEARING
10 1373300 BOLT-HEX HEAD
1 1412151 PLATE
1 1412155 SHIM-PACK
1 1412156 SHIM-PACK
1 1975251 PIN AS
1 2558230 BEARING-SLEE
1 2558232 PLATE
2 2558235 BEARING-SLEE
*****************Group 2 ******************
2 6D7690 CUP-ROLLER BEARING
1 3K6401 SHIM
2 7K9212 SEAL-PIN
1 9K0721 SHIM-PACK
1 9K0803 SPACER
2 5P2525 CUP-RLR BEARING
2 5P2673 SEAL-PIN
2 5P3723 CONE-RLR BEARING
2 5P9769 CONE-RLR BEARING
10 1373300 BOLT-HEX HEAD
1 1412151 PLATE
1 1412155 SHIM-PACK
1 1412156 SHIM-PACK
1 1975251 PIN AS.
1 2558230 BEARING-SLEEVE
1 2558232 PLATE
2 2558235 BEARING-SLEEVE
1 2558237 PLATE

ACTION REQUIRED

Refer to Special Instruction REHS2498, "Procedure To Rework The Articulation Hitch".

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-6000
0-24 mos
100%
24.0
0
0
0
0
6001-12000 
24-36 mos
33.3%
12.0
0
0
50%
12.0
NOTE: This is a 24.0?hr job for disassembly and assembly.

NOTE: An additional 14.0-hrs is allowed for machining

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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