PRODUCT SUPPORT PROGRAM FOR REPLACING THE A-FRAME ON CERTAIN 777D OFF-HIGHWAY TRUCKS
Usage:
REBE8580-02
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| 07Nov2012 |
| (Revised 25Nov2014) |
J090
J183
J19D
J210
J211
J218
J219
J21T
J361
J363
T010
T120
T168
J183
J19D
J210
J211
J218
J219
J21T
J361
J363
T010
T120
T168
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| After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE A-FRAME ON CERTAIN 777D OFF-HIGHWAY TRUCKS |
|
| 3268 3260 | PS52331 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52331" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 07Nov2012 (Revised 14Feb2014) Service Letter. Changes have been made to the Termination Date and Affected Product. |
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TERMINATION DATE |
| 30Nov2016 |
PROBLEM
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| The existing A-Frame can crack on certain 777D Off-Highway Trucks. Cracks may occur in the mounting area, resulting in unwanted downtime. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 777D | FKR00200, 206-207, 209-210, 214-217, 219-222, 225-227, 231-233, 238-244, 253-257, 263-264, 267, 270-272, 279-281, 285-288, 294, 297-299, 302-320, 325-332, 337-343, 349-350, 356-386, 388-405, 409-412, 418, 420-435, 441-448, 452-479, 486-492, 499-505, 508-516, 518-525, 534-543, 575-578, 597-604, 607-608, 613-620, 627-629, 632-634, 646-650, 652, 656, 662-679, 684-689, 691-703, 705-712, 715, 738-740, 757-785, 796-798, 809-810, 816-820, 837-838, 846-848, 884-885, 901-910, 959-962, 993-1000, 1022-1032, 1034-1037, 1105, 1107-1108, 1119-1124, 1137-1139, 1141-1143, 1147-1150, 1154-1156, 1158, 1185-1194, 1203-1210, 1232, 1250, 1256, 1284-1285, 1297-1302, 1307-1313, 1397-1400, 1404, 1406, 1441-1446 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 1760370 | SUPPORT AS. |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If A-Frame has cracked in the mounting area the A-Frame will need to be replaced. Refer to RENR8428 - Axle Housing and Support Remove and Install. It should not be necessary to remove the transmission and transfer gears. |
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SERVICE CLAIM ALLOWANCES
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0-30 mo |
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31-50 mo |
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| NOTE: This is a 24.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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