Payload Control System (PCS) Software May Not Support Certain 986H Wheel Loaders {1439, 7490, 7494, 7610, 7620} Caterpillar

Wheel Loader

986H (S/N: 9861-UP)

Introduction

The problem that is identified below does not have a permanent solution. Until a permanent solution is available, use the solution identified below.

Problem

The 481-4126 Monitor Software Gp (Payload Control System (PCS)) does not support the above listed 986H Wheel Loaders that uses the 349-1178 Pressure Sensor. Software defaults to the Pulse Width Modulation (PWM) input from the 221-3416 Pressure Sensor Gp unless a supported product ID is entered that uses the 349-1178 Pressure Sensor.

Solution

Caterpillar is aware of the situation and has an interim action available. Contact the Dealer Solution Network (DSN) for support.