Symptom Troubleshooting
Use the following guidelines for troubleshooting:
- Understand the machine operation.
- Know if the symptom is a characteristic of normal operation or a failure.
- Use all available service literature to understand the machine systems and perform troubleshooting.
- Refer to Electrical Schematic, UENR4996, "844K Wheel Dozer (T4F) Electrical System Schematic".
- Refer to Electrical Schematic, UENR1697, "844K Wheel Dozer (LRC) Electrical System Schematic"
- Refer to Hydraulic Schematic, UENR4895, "844K Wheel Dozer (T4F & LRC) Hydraulic System Schematic".
- Refer to Systems Operation/Test & Adjust, UENR4599, "844K Wheel Dozer (T4F & LRC)Machine Systems Operation/Testing & Adjusting "
- Refer to Specifications, UENR4598, "844K Wheel Dozer (T4F & LRC) Machine Systems Specifications".
- Understand the symptom.
- Speak with the operator about the symptom to acquire the following Information:
- Machine performance prior to the failure.
- First occurrence of the symptom.
- Operating conditions at the time of the failure.
- Sequence of events prior to the failure.
- Troubleshooting steps that have been taken.
- Inspect the machine for problems and unusual odors or noises.
- Research machine records for:
- Machine preventive maintenance history.
- Machine repair history.
- Related specific serial number service information.
- Speak with the operator about the symptom to acquire the following Information:
- Duplicate the symptom.
- Operate the machine.
Repeat the conditions that caused the failure.
- Check the gauges.
Look for unusual indications.
- Operate the machine.
- Determine possible causes.
- Determine if an electronic control module (ECM) has detected any faults.
- Use the information from the operator and your inspection.
- If there is more than one symptom, identify a common cause.
- Use the tests and procedures in this manual to verify the failure.
- Repair the failure.
- Test the system again to verify that the problem is resolved.
- Provide feedback to Caterpillar®.
Use the form in the Service Information System (SIS) web site or Component Based Troubleshooting (CBT).
Write a brief description about the symptom, testing, and repair. Include your phone number or e-mail address so you can be contacted. This feedback helps Caterpillar improve service information.
Caterpillar Information System:
844K Wheel Dozer Torque Converter
980L Tier 3 Wheel Loader Machine System Metering Pump (HMU) - Remove and Install
D6R2 Track-Type Tractor Fuses and Circuit Breakers - Replace/Reset
953K and 963K Track-Type Loaders Battery or Battery Cable - Inspect/Replace
953K and 963K Track-Type Loaders Backup Alarm - Test
990K Wheel Loader ECM Location Code - Test
844K Wheel Dozer Transmission
458-8319 Rehandling Counterweight Field Install Kit{0679, 7051, 7054, 7056} 458-8319 Rehandling Counterweight Field Install Kit{0679, 7051, 7054, 7056}
A New Engine Serpentine Belt is Now Used on Certain 621H, 623H, 627H, 621K, 623K, and 627K Wheel Tractor-Scrapers {1207, 1358, 1405, 1802} A New Engine Serpentine Belt is Now Used on Certain 621H, 623H, 627H, 621K, 623K, and 627K Wheel Tractor-Scrapers {1207, 1358, 1405, 1802}
525D, 535D, 545D and 555D Wheel Skidders Machine Systems Piston Pump (Brake, Hydraulic Fan)
953K and 963K Track-Type Loaders Capacities (Refill)
Electronic Control Module (ECM) and Dosing Control Unit (DCU) Flashing Procedure for the C2.4, C3.3B, and C3.8 Engines {1901, 1920} Electronic Control Module (ECM) and Dosing Control Unit (DCU) Flashing Procedure for the C2.4, C3.3B, and C3.8 Engines {1901, 1920}
953K and 963K Track-Type Loaders Coolant Sample (Level 1) - Obtain
D-Series and D2-Series Compact Track Loaders (CTL), Multi-Terrain Loaders (MTL), and Skid Steer Loaders (SSL) Sound Information and Vibration Information
910K and 914K Compact Wheel Loaders Hydraulic Accumulator (Pilot Oil) - Remove and Install
990K Wheel Loader Switch Circuits - Test
844K Wheel Dozer Steering System
844K Wheel Dozer Hydraulic System
990K Wheel Loader Parameter - Test
844K Wheel Dozer Brake System
D6R2 Track-Type Tractor Additional Messages
844K Wheel Dozer Differential and Final Drive
844K Wheel Dozer Emerging Symptom Information
844K Wheel Dozer Visual Inspection