After Failure Only
| PRODUCT SUPPORT PROGRAM FOR REWORKING THE MAIN HYDRAULIC PUMP ON CERTAIN 385B, 385BL, 385BL MH, 5090BL, 385C, 385CL, 385CL MH AND 385C FS EXCAVATORS |
5070 |
PS51704 |
NOTE: |
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51704" as the Part Number
and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
The regulator for the main hydraulic pump can leak oil on certain 385B, 385BL, 385BL MH, 5090BL, 385C, 385CL, 385CL MH and 385C FS Excavators. If the regulator for the main hydraulic pump leaks oil, it will cause incorrect pump performance. |
Qty |
Part Number |
Description |
*******Group 1*******
|
2 |
3350016 |
KIT-SEAL |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
*******Group 2*******
|
2 |
3350016 |
KIT-SEAL |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
*******Group 3*******
|
2 |
3350016 |
KIT-SEAL |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
*******Group 4*******
|
2 |
3350016 |
KIT-SEAL |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
Refer to the attached Rework Procedure. |