PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS

Usage:

REBE2293-00

17Oct2007


D-421
O-452

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS

7273
PS42535
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42535" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Oct2008

PROBLEM

The radiator service door for the standard cooling package was installed on machines that are equipped with the semi high ambient cooling package. The door can be replaced with the door for semi high ambient cooling package if engine or hydraulic overheating problem occurs.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
325D  DBH00105-00193
*******Group  2*******
325D  KBE00125-00150
*******Group  3*******
325D  DBH00194-00246
*******Group  4*******
324D  CJX00204-00208, 221-223
*******Group  5*******
325D  KBE00151-00216

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
120 1346146 FILM-STRIPE
1 2369590 DOOR GP
1 2477433 FILM-325D
*******Group 2*******
120 1346146 FILM-STRIPE
1 2369590 DOOR GP
1 2477434 FILM-325DL
*******Group 3*******
1 2896902 DOOR GP
1 2901748 FILM-325D (PE)
45 2901906 FILM-STRIPE
*******Group 4*******
1 2896902 DOOR GP
1 2901759 FILM-324D
45 2901906 FILM-STRIPE
*******Group 5*******
1 2896902 DOOR GP
1 2901749 FILM-325D L
45 2901906 FILM-STRIPE

ACTION REQUIRED

Replace the radiator service door based on the rework procedure. The rework procedure is common to all groups but the necessary parts are different by models. Refer to the appropriate group to select the correct parts.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 3

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 4

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-6000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 5



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
The rework procedure is common to all groups but the necessary parts are different by each group. It is necessary to prepare the correct parts based on the appropriate group. Image 1.1.1 shows the old and new labels for radiator door.
Image1.1.1
 
1.Remove the radiator door and install new door. check the alignment of new door with next door and counterweight.
 
2.Clean the door and apply the labels. Image 1.3.1 shows the location of labels for old trade dress and image 1.3.2 shows the locations of labels for new trade dress.
Image1.3.1
Image1.3.2
 
 

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